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Originally Posted by joshua362
(Post 10969664)
Why doesn't the US government just mint more money and hand it out to those who don't want to work? Then what motivates the baker to get up at 3am and produce something to use that money on?
Same concepts, different scale. On topic - my DH did 125 nites this year - should he complain that people who made 75 are PLT? In the overall scheme of life, this all seems very insignificant. |
Originally Posted by jan_az
(Post 10969800)
At the risk of going OMNI, aren't they doing this now :(
On topic - my DH did 125 nites this year - should he complain that people who made 75 are PLT? In the overall scheme of life, this all seems very insignificant. |
Originally Posted by TrojanHorse
(Post 10968000)
do you know this or are you just making a random guess?
Personally, I have run across two people in my travels who have had their platinum status extended this way. One guy is a consultant who had 1 million points in his account. Another guy had his travel plans drop for a year, but he got the reprieve for a year and was back to qualifying by staying 75+ nights in a year. He mentioned his gratefulness to the concierge in the concierge lounge for Marriott doing this. These extensions occurred a few years ago, so they suggest to me that Marriott has been doing this unofficially for a while. The letter I got from Bill Marriott for my early advancement to platinum was a form letter. If you think Bill made a one time exception for me only, then I have a perpetual motion machine to sell you. I suppose the real issue is should a program base status solely on the listed requirements or should there be unwritten ways to get the status (or have status extended). Do I feel that my platinum status is worth less because some people got it with less nights? Not really. I would be more upset if Marriott dropped the official requirement to 50 nights/year. I realize that others may not agree with my view. There is only one definite reason to stay at Marriott beyond the required 75 nights: to get to lifetime platinum status faster. A possible benefit to platinum regulars for these grace extensions of status is that some customers will keep more of their business at Marriott (and help keep lounges and buffets open for the rest of us). I have Hilton Gold through my Hilton Amex card, Hyatt Diamond through a status match this year (and will earn the hard way next year), and Marriott Platinum with my personal stays. I have stayed a lot at Marriott because I like the service I get, especially at regular properties where I often get some unpublished benefits as well. They do a good job of taking care of me. |
Originally Posted by jonathansullivan
(Post 10937592)
Several years ago, when I was in this position they sent a letter offering to re-instate platinum status for a cost of 35,000 points. Anyone know if they still do this? ...
Megabonus mattress runs are worth it either way... |
Originally Posted by TrojanHorse
(Post 10968946)
Come on MR; do something for me... Sour grapes ain't gonna get you anywhere in the long run... You're not likely to have more competition for PL bennies in 2009, as it's apparent MH sees '09 biz down significantly. If the 'other' hotel programs are that fabulous, maybe you oughta just go with them. Perhaps you'd be happier(or less unhappier). Getting your 75 nites in is part of the cost of doing business. Complaining about a -few- others who are getting a little slack from MH(and who are usually repeat PL members) is also part of the cost of doing business. Relax, go with the flow, it'll ALL be OK... |
I guess I should chime back in being one of the 40+ nighters extended a plat renewal....
Holy ....! Some people on here are incredible. Yes, I did get an early renewal so it's easy for me to say this but for crying out loud someone get some of the whiners on here a bottle. This is unbelievable. I understand people getting upset with the devaluation of points (that makes sense) but to cry over this is incredible. a.) I have been a 100+ nighter the last few years. b.) 90% of those stays have been FS and continue to be FS c.) I'm going to need one of the people who feel they are on the short end of this stick to quantify what they believe to be the detriment to there stay quality? d.) Based on a response to c and based on the travel industry clearly hurting during this recession, do you think the fewer amount of people traveling will offset the perceived quality decline from c? If not, please explain why. e.) If I had 50 nights would you feel better about the situation? 60? 70? How about if I had 70 nights this year and 75 the last 3 years? Where exactly are you drawing the line? f.) the "majority" of Marriott Plat members are travelers for business. With business down, I for one, have had my travel stays down as a direct result which in turn has hurt Marriott's revenue. Exactly how bad do you think the travel industry should be before they extend an offer like this? If the industry was down 90% would this be an acceptable practice since your perceived quality would not be impacted? g.) For those begging for something from Marriott know that I never asked for this but gladly accept. What could Marriott do for you to make you happy? Since you earned it all by yourself would you like an extra bottle of wine at check-in? Please enlighten me. h.) Without knowing everyone's exact situation I think it's not only "babyish" but borderline rude to cry about how poorly you're being treated because you had to earn your platinum back. For all we know you stayed 75 nights at a $69/night residence inn as opposed to 45 nights at a $250/night FS. So please explain why Marriott shouldn't differentiate between the 2? i.) Great WVU vs UNC bowl game on, so I'm done. I'm just blown away at the ridiculousness of some of the posts by "senior" members of the FT community. Get a grip. If you feel it necessary to take your business elsewhere go ahead, but don't throw it back in everyone's face like they care. |
Originally Posted by SF12345
(Post 10970497)
I guess I should chime back in being one of the 40+ nighters extended a plat renewal....
Holy ....! Some people on here are incredible. Yes, I did get an early renewal so it's easy for me to say this but for crying out loud someone get some of the whiners on here a bottle. This is unbelievable. I understand people getting upset with the devaluation of points (that makes sense) but to cry over this is incredible. a.) I have been a 100+ nighter the last few years. b.) 90% of those stays have been FS and continue to be FS c.) I'm going to need one of the people who feel they are on the short end of this stick to quantify what they believe to be the detriment to there stay quality? d.) Based on a response to c and based on the travel industry clearly hurting during this recession, do you think the fewer amount of people traveling will offset the perceived quality decline from c? If not, please explain why. e.) If I had 50 nights would you feel better about the situation? 60? 70? How about if I had 70 nights this year and 75 the last 3 years? Where exactly are you drawing the line? f.) the "majority" of Marriott Plat members are travelers for business. With business down, I for one, have had my travel stays down as a direct result which in turn has hurt Marriott's revenue. Exactly how bad do you think the travel industry should be before they extend an offer like this? If the industry was down 90% would this be an acceptable practice since your perceived quality would not be impacted? g.) For those begging for something from Marriott know that I never asked for this but gladly accept. What could Marriott do for you to make you happy? Since you earned it all by yourself would you like an extra bottle of wine at check-in? Please enlighten me. h.) Without knowing everyone's exact situation I think it's not only "babyish" but borderline rude to cry about how poorly you're being treated because you had to earn your platinum back. For all we know you stayed 75 nights at a $69/night residence inn as opposed to 45 nights at a $250/night FS. So please explain why Marriott shouldn't differentiate between the 2? i.) Great WVU vs UNC bowl game on, so I'm done. I'm just blown away at the ridiculousness of some of the posts by "senior" members of the FT community. Get a grip. If you feel it necessary to take your business elsewhere go ahead, but don't throw it back in everyone's face like they care. Okay, let me try to take a stab at answering your questions. a) Good for you, and I suspect you have been plat or PP those years. You enjoyed the benefits you earned. b) Great! Since elite benefits are most applicable to FS properties, you really got the most out of them you could. c) The detriment to stay quality is subjective. With more elites, there is less that can be done for each one individually. Fewer available upgrades, for example, since there will be more people competing for them. d) The two items are distinct. Fewer travelers will mean that hotels have to cut services just to stay in business. So now you'll have a higher proportion of elites (since at least some of them wouldn't be elite of a certain level without the "gift" from Marriott) competing for fewer services. e) I'm drawing the line at 75, for plat. That's where Marriott drew it too. In fact, by performing this manual review and granting status based on an unlisted set of criteria, it is Marriott themselves who have created this situation where some folks are now happy and others are upset. f) I don't see the logic in this argument. If there are fewer travelers overall but more of them are elites, then the whole program and the benefits that can be extended are watered down. g) I, like you, would not ask for special consideration like this but would of course accept it as well. And I don't know what "extra" would be appropriate from Marriott for those who met the original thresholds for status. I never really thought about it until this thread, because I didn't realize they were lowering the bar for other people. But if a bottle of wine were offered (especially depending on the particular bottle), I wouldn't complain! ;) h) Again, the rules are published and clear. If they just stuck to them, then the only people who could complain (albeit "babyishly" and pointlessly), would be those who didn't meet the criteria but who for some reason thought their business was valuable enough to warrant an exception. Yes, 75 nights at a $49 FI does not bring as much revenue to Marriott as a one-night stay in a $4,000 suite at a FS in NYC. But they are the ones who set up the rules that way. i) Hopefully watching huge men trample each other helped release some of your pent-up frustration! Come on--grand scheme of things? None of this matters. Will I really get fewer upgrades or smaller smiles when checking in because a few people got their plat status renewed who didn't stay 75 nights? Of course not, but it's a perception thing. What if you studied your ... off in school for a test and got a well-deserved "A". Then you looked over at your neighbor's paper and saw that he scored a 70 but the teacher also gave him an "A" for putting in a good effort. How would you feel? |
You know, I'm shocked that this is an issue at all. As a part of our business, all of my colleges are way down on nights, and all of us are loyal to Marriott except when it is either cost prohibitive or unavailable.
DJ_Iceman and others keep bringing up the dilution of elite benefits. The premise is that there will be so many more. I say, that what is really happening is the retention of elites, not the increase. I believe we all remember the promotion to instant GOLD not so long ago, and that was a dilution of benefits. I was the original person who asked Marriott Concierge about the buy back program which has been in place for years which allowed a 35k or 50k to retain earned benefits. I was fully willing to buy back to status, but in the end, Marriott offered a much better plan. I don't know facts, but I would speculate Marriott saw a LARGE percentage (say maybe 25% or 33%) of elites loosing existing status, and also saw lower occupancy rates for 2009, and saw this as an opportunity for good PR, Karma, etc... Please, let not push this topic to OMNI. We're adults for goodness sake. If you surpassed the 75 night point this year, congratulations. I hope this is a good indication of the quality of your business. However, many of us wish that we were experiencing the same signs of prosperity. "God bless us, everyone." --Tiny Tim |
too much biatching from some of you as well to respond to all but for those of you who are bragging about a few years ago.. BFD..
to those who said I got what I was promised; no I didn't, I thought we were all playing by the same rules or at least most of us were.. apparantly not Well since marriott is giving away the house at Plat level and then bending me forward with the new rate redemption and new categories.. the economy is something we all deal with and b/c my travel is not being cut I shouldn't have my benefits diluted b/c yours are.. some of you chose to do 125+ nights but thats your choice as you only had to do 75 per the stated t&c's.. why one would go over is beyond me.. i can think of some reasons but all in all I see no reason to give MR a 76th night. I think it may be time to drop my nights by 33% to (give or take a few) 50 nights (want to make sure I maintain gold).. I can give those other nights to Hyatt where I'm diamond, SPG (plat), and go back to Hilton (now gold) and make diamond there. either I will keep the freebie at MR or just go with the new Hh Diamond.. its my (or my employers) dime that I choose to spend where I want on the brand I want. When MR (or is it MI) allows me to get Plat with some unwritten amount less than 75 (which I plan to test including the cc nights) then I'll know what the real rules are and can make a better decision on to whether MR is the right chain to allocate 75 nights too. Now a nice double night/stay credit could change that strategy by making it a bit more even up front. maybe MR should go to a revenue based program; not sure it would solve everything but it might be a step in the right direction |
Originally Posted by TrojanHorse
(Post 10971696)
to those who said I got what I was promised; no I didn't, I think that you have read other promises into the program such as maintaining certain levels of exclusivity at each level, and that Marriott won't give status through any other means. However, these are not Marriott's promises. Platinum status is Marriott's to give to others as it sees fit. Your part of the bargain is whether you believe the Marriott status is worth it to you. |
Originally Posted by CPRich
(Post 10969194)
I think you've been proven wrong.
I guess we can agree to disagree - I remember learning the lesson of Matthew 20:1-16 as a child and it must have stuck with me. I've happily introduced frields and co-worker to various challenges/status matches/double stays promos over the years and have always been happy when they achieved status. To the people who are saying that Platinum should be 75 nights and only at 75 nights, does that mean, since you read the eligibility requirements so rigidly, that if (and yes I know it is a big if) you were to receive a upgrade to a suite that you would politely decline it, seeing as how that is not a benefit listed in the rewards program, and Marriott should strictly adhere to their stated rules? It's an extremely smart business strategy to take on this process as Marriott has, and I think the tone of this thread proves that. The number of posters speaking positively about it and stating they would choose to stay at Marriott because of this far outnumber the few who are bitter over it. I can only imagine how much Marriott would get flamed on these boards and how many people would take their business elsewhere if Marriott told their Platinum members, "Sorry, Platinum level is only at 75 nights. No, it doesn't matter how much you've stayed with us in the past. 75 nights means 75 nights!" Something tells me a few of the posters who claim that 75 nights should mean 75 nights would throw a fit if Marriott told them that and they only had 70... |
If giving away status gets more people to stay in hotels, which in turn allows hotel and restaurant employees to maintain their jobs - have at it Marriott.
I wonder how many of those who think this is so "unfair" are the same ones who, once they hit 75 nights, are off to another chain because they have maxed the bennies at Marriott? Marriott giving another person status does not affect my status. Were I to take business to another chain because I had "maxed out" on MR certainly does affect the Marriott bottom line...is that unfair? I choose where to spend my travel dollars - Marriott can choose how they spend their marketing dollars. "Fair" is a 2 way street................. |
Marriott has my full support for 24 years and I keep on going!
I have been LOYAL to Marriott for 24 years and have no plans to stop. They take GQQD care of me around the World no matter what city I am in. The Marriott Hotels have the best locations for where I want to stay. That convenience is hard to beat or find with other Hotel chains. All upgrade are a bonus.
Having stayed the required number of nights for permanent Gold Elite status is another Marriott gift, since I won't be able to travel as much as in the past 18 years to earn that Elite status. But it will be nice to continue to enjoy the benefits of Elite status I even qualified on the basis of havings sufficient points for permanent Elite status with 2 million points, and that is nice as a TRIPLE HITTER! It gives me a sad feeling when I have to stay at another Hotel chain property for a meeting or for that rare occasion due to the more desirable location in a part of the city I want to be in. Fortunately, it doesn't happen often. So I appreciate the Marriott Rewards program and I like the way they manage their Hotesl by the treatment they give me. Fortunately, I am able to stay at the full service Marriotts most of the nights. No complaints here. Thanks Marriott! :-::-::-::-::-: |
Originally Posted by sophiegirl
(Post 10972733)
If giving away status gets more people to stay in hotels, which in turn allows hotel and restaurant employees to maintain their jobs - have at it Marriott.
I wonder how many of those who think this is so "unfair" are the same ones who, once they hit 75 nights, are off to another chain because they have maxed the bennies at Marriott? Marriott giving another person status does not affect my status. Were I to take business to another chain because I had "maxed out" on MR certainly does affect the Marriott bottom line...is that unfair? I choose where to spend my travel dollars - Marriott can choose how they spend their marketing dollars. "Fair" is a 2 way street................. Yes I am one that hits the streets at the 75 night mark; I did it this year as I have each and every Plat requal year past (I think I had 76 once); MR has not given me a reason to stay past 75, plain and simple; these hotels are a commodity, the only thing that distinguishes them (in general) is the what can you do for me factor.. the other chains (in general.. we can all get into specific property service.. i have my favorite MR's as well) match Marriott in pretty much every way shape and form and I'd even say Hyatt has gone way above MR but their problem is a location issue (or lack of them) MR and the fair/2 way comment.. yes it is.. and it will cost them my business.. not only the 76 forward nights but this year nights 51-75 as well.. again barring a double night promo or similar. Why, b/c I am willing to bet myself that I can get the same thing (plat) for a 1/3 less nights.. MR is setting the rules here and I'm just playing by them |
You took the words right out of my mouth!
Originally Posted by R&R
(Post 10972781)
I have been LOYAL to Marriott for 24 years and have no plans to stop. They take GOOD care of me around the World no matter what city I am in. The Marriott Hotels have the best locations for where I want to stay. That convenience is hard to beat or find with other Hotel chains. All upgrade are a bonus.
Having stayed the required number of nights for permanent Gold Elite status is another Marriott gift, since I won't be able to travel as much as in the past 18 years to earn that Elite status. But it will be nice to continue to enjoy the benefits of Elite status. I even qualified on the basis of having sufficient points for permanent Elite status with 2 million points, and that is nice as a TRIPLE HITTER! It gives me a sad feeling when I have to stay at another Hotel chain property for a meeting or for that rare occasion due to the more desirable location in a part of the city I want to be in. Fortunately, it doesn't happen often. So I appreciate the Marriott Rewards program and I like the way they manage their Hotels by the treatment they give me. Fortunately, I am able to stay at the full service Marriotts most of the nights. No complaints here. Thanks Marriott! :-::-::-::-::-: I will have 122 paid nights this year, plus quite a few award nights. I keep hoping that somebody will smile on me and make me Platinum Premier, but I'm Lifetime Platinum and won't complain about that! If Marriott wants to bend the rules slightly for long-time frequent guests, I'm never going to complain about it. I would hope that they might do the same for me one day if I need something like that. Bruce |
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