Taking Back an award
#1
Original Poster
Join Date: Oct 2002
Programs: Marriott Plat Premier/LT Plat; SPG Plat/LT Gold; Hilton Gold; Hyatt Plat
Posts: 2,356
Taking Back an award
I already bought 7 night certificates using pts for my reservation.
In light of the devaluation, can I still add the 100k airline deal anytime before my reservation?
100k pts for 100k miles
In light of the devaluation, can I still add the 100k airline deal anytime before my reservation?
100k pts for 100k miles
#2
Moderator, Marriott Bonvoy & FlyerTalk Evangelist




Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,775
Assuming you ordered a 7 free night award and it hasn't been used, then there shouldn't be any issue with getting your points back. Is this an e-cert or a paper cert? If it is a paper cert you will have to send it back to Marriott.
After you have returned your current award, you should be able to order a TP award with the airline miles of your choice. Actually, if you call MR, they can probably do the complete transfer to a TP award for you while you are on the phone.
After you have returned your current award, you should be able to order a TP award with the airline miles of your choice. Actually, if you call MR, they can probably do the complete transfer to a TP award for you while you are on the phone.
#3
Join Date: Feb 2006
Location: up front or in a suite!!!!
Programs: all the big ones.. no LCCs for me
Posts: 1,064
do you have to call in to get the trvl pkg award? or can it be done onlien?
#4
Moderator, Marriott Bonvoy & FlyerTalk Evangelist




Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,775
I've always done my by calling, but I do believe that some here have stated they were able to order it (including where to put the airline points) online.

