Virtual Concierge
Aug 26, 2008 | 4:18 pm
#1
Original Poster
Join Date: Feb 2008
Location: CLT
Programs: AA-EXP, MR-PP
Posts: 3,440
Virtual Concierge
OK, so I reserved a room for tomorrow, got email. But for a change didn't get virtual concierge link in it. Is there a way to go to virtual concierge w/o link?
Aug 26, 2008 | 5:08 pm
#2
Join Date: Oct 2001
Programs: LTP, PP
Posts: 9,106
No idea. To me, its very hit or miss when I get them. It might be an option for a property to participate? The only constant I see is that I seem to get more of them when I book way out, say a week or more. I never seem to get them when booking close to arrival. But without hard evidence, I could be mistaken?
Aug 26, 2008 | 6:24 pm
#3
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
Usually, I don't get an email for the virtual concierge if my reservation is made less than 2 days in advance of arrival.
Aug 26, 2008 | 11:01 pm
#4
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE, HH D, Hertz Plat, Avis PC
Posts: 4,033
I am fairly certain it is property-specific and has nothing to do with when you book your stay. Just like some places have an amazing assortment of things from which to choose and others only seem to offer the platinum arrival gifts (for an exorbitant fee), I think the virtual concierge is something that individual hotels can choose to participate in or not.
Aug 27, 2008 | 12:42 am
#5
Join Date: Jul 2008
Location: HKG
Programs: Marriott Ambassador (Titanium Lifetime), BA GfL, EK Gold, HH Diamond, Ex-BD*G
Posts: 3,733
A recent post here on the matter;
http://www.flyertalk.com/forum/showt...tual+concierge
The MARSHA code comes from the Marriott website, e.g. for San Francisco Marriott's web address:
http://www.marriott.com/hotels/trave...isco-marriott/
The MARSHA code is sfodt
So you would use
http://www.flyertalk.com/forum/showt...tual+concierge
The MARSHA code comes from the Marriott website, e.g. for San Francisco Marriott's web address:
http://www.marriott.com/hotels/trave...isco-marriott/
The MARSHA code is sfodt
So you would use
Aug 28, 2008 | 4:00 am
#6
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747