Post "Look No Further" rate guarantee successes
Sep 9, 2007, 3:23 pm
#76
Join Date: Jul 2006
Location: Belper, Derbyshire, United Kingdom
Programs: Marriott Rewards Silver, Starwood Preferred Guest Plus, Hilton HHonors Gold
Posts: 967
MARRIOTT RESERVATION INFORMATION
Marriott hotel name: Heathrow/Windsor Marriott
Check-in date: 12/8/2007
Check-out date: 12/10/2007
Marriott rate reserved: 88 (Pure Magic Stay For Breakfast)
Currency: BRITISH POUND (GBP)
COMPARISON RATE INFORMATION
Lower rate found or reserved: 75 (Stay For Breakfast)
Currency: BRITISH POUND (GBP)
Where did you find the lower rate: Official Marriott Web site (with S4B code)
We have further reviewed your claim and have made the following modification to your reservation:
Rate: 56.25 Britain Pounds
Marriott hotel name: Heathrow/Windsor Marriott
Check-in date: 12/8/2007
Check-out date: 12/10/2007
Marriott rate reserved: 88 (Pure Magic Stay For Breakfast)
Currency: BRITISH POUND (GBP)
COMPARISON RATE INFORMATION
Lower rate found or reserved: 75 (Stay For Breakfast)
Currency: BRITISH POUND (GBP)
Where did you find the lower rate: Official Marriott Web site (with S4B code)
We have further reviewed your claim and have made the following modification to your reservation:
Rate: 56.25 Britain Pounds
Sep 10, 2007, 9:17 am
#77
Original Poster
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
Renaissance Fallsview Hotel (Niagara Falls Canada)
Marriott hotel name: Renaissance Fallsview Hotel
Check-in date: 10/6/2007
Check-out date: 10/7/2007
Marriott rate reserved: 189.00
Currency: CAD
COMPARISON RATE INFORMATION
Lower rate found or reserved: 125.00 (taxes incl)
Currency: CAD
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.skoosh.com
We have reviewed your claim and have made the following modification to your reservation:
Rate: 81.52 CAD ^
Check-in date: 10/6/2007
Check-out date: 10/7/2007
Marriott rate reserved: 189.00
Currency: CAD
COMPARISON RATE INFORMATION
Lower rate found or reserved: 125.00 (taxes incl)
Currency: CAD
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.skoosh.com
We have reviewed your claim and have made the following modification to your reservation:
Rate: 81.52 CAD ^
Sep 11, 2007, 7:50 am
#78
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
Programs: UA *S , MR LT Titanium, HH Diamond, Hertz PC
Posts: 3,940
Thank you for submitting a claim for Marriott's Look No Further(SM) Best Rate Guarantee. We received a claim from you for the following reservation:
Hotel: Marriott's Grande Vista
Arrival Date: October 31, 2007
Reservation Confirmation Number: XXXXXXXXXX
We have reviewed your claim and have made the following modification to your reservation:
Rate: $110.25 U.S. dollars, per night
Reservation Confirmation Number: XXXXXXXXXX
Competing website was gtahotels.com, original rate was $169, competing rate was $147.
Greetings - Dirk
Hotel: Marriott's Grande Vista
Arrival Date: October 31, 2007
Reservation Confirmation Number: XXXXXXXXXX
We have reviewed your claim and have made the following modification to your reservation:
Rate: $110.25 U.S. dollars, per night
Reservation Confirmation Number: XXXXXXXXXX
Competing website was gtahotels.com, original rate was $169, competing rate was $147.
Greetings - Dirk
Sep 11, 2007, 2:09 pm
#79
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
Programs: UA *S , MR LT Titanium, HH Diamond, Hertz PC
Posts: 3,940
And another success (after failing miserably by submitting the claim accidentially for the wrong hotel in a wrong city...;-)):
Thank you for submitting a claim for Marriott's Look No Further(SM) Best Rate Guarantee. We received a claim from you for the following reservation:
Hotel: Residence Inn Naples
Confirmation number: XXXXXXXXXX
Check-in date: November 3, 2007
We have reviewed your claim and have made the following modification to your reservation:
Rate: $75.45 United States Dollars
Reservation Confirmation Number: XXXXXXXXXX
The room rate listed above reflects your nightly room rate, before tax, and an additional 25% discount for submitting a successful claim according to the terms of Marriott's Look No Further(SM) Best Rate Guarantee.
Original Rate was $104 on Marriott.com, competing website was alpharooms.com with a rate of $101.58.
Greetings - Dirk
Thank you for submitting a claim for Marriott's Look No Further(SM) Best Rate Guarantee. We received a claim from you for the following reservation:
Hotel: Residence Inn Naples
Confirmation number: XXXXXXXXXX
Check-in date: November 3, 2007
We have reviewed your claim and have made the following modification to your reservation:
Rate: $75.45 United States Dollars
Reservation Confirmation Number: XXXXXXXXXX
The room rate listed above reflects your nightly room rate, before tax, and an additional 25% discount for submitting a successful claim according to the terms of Marriott's Look No Further(SM) Best Rate Guarantee.
Original Rate was $104 on Marriott.com, competing website was alpharooms.com with a rate of $101.58.
Greetings - Dirk
Oct 4, 2007, 10:20 am
#80
Join Date: Jul 2006
Location: Belper, Derbyshire, United Kingdom
Programs: Marriott Rewards Silver, Starwood Preferred Guest Plus, Hilton HHonors Gold
Posts: 967
Marriott hotel name: Marriott Breadsall Priory Hotel and Country Club
Check-in date: 1/4/2008
Check-out date: 1/6/2008
Marriott rate reserved: 126 (Pure Magic Bed & Breakfast)
Currency: BRITISH POUND (GBP)
COMPARISON RATE INFORMATION
Lower rate found or reserved: 122 (Stay For Breakfast)
Currency: BRITISH POUND (GBP)
Where did you find the lower rate: www.expedia.co.uk
We have further reviewed your claim and have made the following modification to your reservation:
Rate: 91.50 British Pounds.
Check-in date: 1/4/2008
Check-out date: 1/6/2008
Marriott rate reserved: 126 (Pure Magic Bed & Breakfast)
Currency: BRITISH POUND (GBP)
COMPARISON RATE INFORMATION
Lower rate found or reserved: 122 (Stay For Breakfast)
Currency: BRITISH POUND (GBP)
Where did you find the lower rate: www.expedia.co.uk
We have further reviewed your claim and have made the following modification to your reservation:
Rate: 91.50 British Pounds.
Oct 23, 2007, 3:37 pm
#81
Original Poster
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
Montreal Chateau Champlain
Check-in date: 11/30/2007
Check-out date: 12/3/2007
Marriott rate reserved: 199.00
Currency: CAD
COMPARISON RATE INFORMATION
Lower rate found or reserved: 132.00
Currency: CAD
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.gtahotels.com
We have reviewed your claim and have made the following modification to your reservation:
Rate: 99.00 CAD ^
Check-out date: 12/3/2007
Marriott rate reserved: 199.00
Currency: CAD
COMPARISON RATE INFORMATION
Lower rate found or reserved: 132.00
Currency: CAD
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.gtahotels.com
We have reviewed your claim and have made the following modification to your reservation:
Rate: 99.00 CAD ^
Oct 24, 2007, 2:00 am
#82
Suspended
Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
Hua Hin (Thailand) Marriott
Check-in date: 11 Oct 2007
Check-out date: 14 Oct 2007
Marriott rate reserved: 4750.00 (S4B)
Currency: THB
COMPARISON RATE INFORMATION
Lower rate found or reserved: 2512.15 (after 25% reduction)
Currency: THB
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.find-rooms.com
Reduction: 47%
Check-in date: 11 Oct 2007
Check-out date: 14 Oct 2007
Marriott rate reserved: 4750.00 (S4B)
Currency: THB
COMPARISON RATE INFORMATION
Lower rate found or reserved: 2512.15 (after 25% reduction)
Currency: THB
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.find-rooms.com
Reduction: 47%
Oct 26, 2007, 2:35 pm
#83
Join Date: Jan 2005
Posts: 190
Marriott hotel name: Desert Springs, A JW Marriott Resort & Spa, Palm Desert
Check-in date: 1/4/2008
Check-out date: 1/12/2008
Marriott rate reserved: 299
Currency: USD
COMPARISON RATE INFORMATION
Lower rate found or reserved: 276
Currency: USD
Where did you find the lower rate: www.reserveahotelroomonline.com
We have further reviewed your claim and have made the following modification to your reservation:
Rate: 191.40 (before taxes per night).
Adjustment was made within 2 hours of forwarding the online claim. Great service!!
Check-in date: 1/4/2008
Check-out date: 1/12/2008
Marriott rate reserved: 299
Currency: USD
COMPARISON RATE INFORMATION
Lower rate found or reserved: 276
Currency: USD
Where did you find the lower rate: www.reserveahotelroomonline.com
We have further reviewed your claim and have made the following modification to your reservation:
Rate: 191.40 (before taxes per night).
Adjustment was made within 2 hours of forwarding the online claim. Great service!!
Oct 28, 2007, 9:21 pm
#84
Join Date: May 2006
Location: New York City
Programs: JetBlue TrueBlue
Posts: 96
Marriott hotel name: Courtyard Boston Tremont
Check-in date: 12/01/2007
Check-out date: 12/2/2007
Marriott rate reserved: $189.00
Currency: UNITED STATES OF AMERICA DOLLAR (USD)
COMPARISON RATE INFORMATION
Lower rate found or reserved: $169.20
Currency: UNITED STATES OF AMERICA DOLLAR (USD)
Where did you find the lower rate: www.skoosh.com
We have reviewed your claim and have made the following modification to your reservation:
Rate: $112.85 U.S. dollars, per night
Check-in date: 12/01/2007
Check-out date: 12/2/2007
Marriott rate reserved: $189.00
Currency: UNITED STATES OF AMERICA DOLLAR (USD)
COMPARISON RATE INFORMATION
Lower rate found or reserved: $169.20
Currency: UNITED STATES OF AMERICA DOLLAR (USD)
Where did you find the lower rate: www.skoosh.com
We have reviewed your claim and have made the following modification to your reservation:
Rate: $112.85 U.S. dollars, per night
Nov 14, 2007, 10:41 pm
#85
Join Date: Jul 2006
Location: Belper, Derbyshire, United Kingdom
Programs: Marriott Rewards Silver, Starwood Preferred Guest Plus, Hilton HHonors Gold
Posts: 967
Marriott hotel name: J W Marriott Grand Hotel Bucharest
Check-in date: 12/29/2007
Check-out date: 12/31/2007
Marriott rate reserved: 800 (1 night), 600 (1 night), both room only
Currency: Romanian Lei (RON)
COMPARISON RATE INFORMATION
Lower rate found or reserved: 600
Currency: Romanian Lei (RON)
Where did you find the lower rate: www.marriott.com (with S4B code)
We have reviewed your claim and have made the following modification to your reservation:
Rate:
December 29, 2007 450.00 includes breakfast
December 30, 2007 600.00 includes breakfast
In this situation, the room rates are the same for the second night. One room may have included breakfast, but this room also required a special rate code, S4B, to be booked. The room rate is not lower for the second night. If both offerings were made on Marriott.com, the best rate is to be booked by the guest in order to file a claim. We have included breakfast with your rate to match the S4B rate.
Thank you for choosing Marriott.
I emailed back saying that they should discount the second night too as 600 Lei/night including breakfast for 2 is a much better deal than 600 Lei/night room only but they said no as the rates are the same.
Check-in date: 12/29/2007
Check-out date: 12/31/2007
Marriott rate reserved: 800 (1 night), 600 (1 night), both room only
Currency: Romanian Lei (RON)
COMPARISON RATE INFORMATION
Lower rate found or reserved: 600
Currency: Romanian Lei (RON)
Where did you find the lower rate: www.marriott.com (with S4B code)
We have reviewed your claim and have made the following modification to your reservation:
Rate:
December 29, 2007 450.00 includes breakfast
December 30, 2007 600.00 includes breakfast
In this situation, the room rates are the same for the second night. One room may have included breakfast, but this room also required a special rate code, S4B, to be booked. The room rate is not lower for the second night. If both offerings were made on Marriott.com, the best rate is to be booked by the guest in order to file a claim. We have included breakfast with your rate to match the S4B rate.
Thank you for choosing Marriott.
I emailed back saying that they should discount the second night too as 600 Lei/night including breakfast for 2 is a much better deal than 600 Lei/night room only but they said no as the rates are the same.
Nov 15, 2007, 2:59 pm
#86
Original Poster
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
Montreal Chateau Champlain
Marriott hotel name: Montreal Chateau Champlain
Check-in date: 12/28/2007
Check-out date: 12/30/2007
Marriott rate reserved: 134.25
Currency: CAD
COMPARISON RATE INFORMATION
Lower rate found or reserved: 223.00 (taxes incl)
Currency: CAD
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.reserveahotelonline.com
We have reviewed your claim and have made the following modification to your reservation:
Rate: 70.05 CAD ^
Check-in date: 12/28/2007
Check-out date: 12/30/2007
Marriott rate reserved: 134.25
Currency: CAD
COMPARISON RATE INFORMATION
Lower rate found or reserved: 223.00 (taxes incl)
Currency: CAD
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.reserveahotelonline.com
We have reviewed your claim and have made the following modification to your reservation:
Rate: 70.05 CAD ^
Last edited by imverge; Nov 28, 2007 at 8:46 pm Reason: Corrected lower rate website credit
Nov 15, 2007, 8:01 pm
#87
Original Poster
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
Renaissance Toronto Hotel Downtown
Marriott hotel name: Renaissance Toronto Hotel Downtown
Check-in date: 1/1/2008
Check-out date: 1/3/2008
Marriott rate reserved: 139.00
Currency: CAD
COMPARISON RATE INFORMATION
Lower rate found or reserved: 137 (taxes incl)
Currency: British Pounds
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.find-rooms.com
We have reviewed your claim and have made the following modification to your reservation:
Rate: 92.19 CAD ^
Check-in date: 1/1/2008
Check-out date: 1/3/2008
Marriott rate reserved: 139.00
Currency: CAD
COMPARISON RATE INFORMATION
Lower rate found or reserved: 137 (taxes incl)
Currency: British Pounds
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.find-rooms.com
We have reviewed your claim and have made the following modification to your reservation:
Rate: 92.19 CAD ^
Nov 18, 2007, 5:37 am
#88
Join Date: Jul 2006
Location: Belper, Derbyshire, United Kingdom
Programs: Marriott Rewards Silver, Starwood Preferred Guest Plus, Hilton HHonors Gold
Posts: 967
Marriott hotel name: Prague Marriott
Check-in date: 5/23/2008
Check-out date: 5/26/2008
Marriott rate reserved: 299
Currency: EURO (EUR)
COMPARISON RATE INFORMATION
Lower rate found or reserved: 149
Currency: EURO (EUR)
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.expedia.de
We have reviewed your claim and have made the following modification to your reservation:
Rate: 111.75 Euro
Check-in date: 5/23/2008
Check-out date: 5/26/2008
Marriott rate reserved: 299
Currency: EURO (EUR)
COMPARISON RATE INFORMATION
Lower rate found or reserved: 149
Currency: EURO (EUR)
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.expedia.de
We have reviewed your claim and have made the following modification to your reservation:
Rate: 111.75 Euro
Nov 30, 2007, 5:52 pm
#89
Original Poster
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
Montreal Chateau Champlain
Check-in date: 12/30/2008
Check-out date: 1/02/2008
Marriott rate reserved: 209.00
Currency: CAD
COMPARISON RATE INFORMATION
Lower rate found or reserved: 156.76
Currency: CAD
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.travelocity.ca
We have reviewed your claim and have made the following modification to your reservation:
Rate: 117.57 CAD ^
Check-out date: 1/02/2008
Marriott rate reserved: 209.00
Currency: CAD
COMPARISON RATE INFORMATION
Lower rate found or reserved: 156.76
Currency: CAD
Where did you find the lower rate: Internet Web site other than an Official Marriott Web site
Web page address showing the lower rate: www.travelocity.ca
We have reviewed your claim and have made the following modification to your reservation:
Rate: 117.57 CAD ^
Nov 30, 2007, 6:49 pm
#90
Join Date: Nov 2007
Location: ATL
Programs: Delta-Platinum; Marriott-Platinum; PC - Gold
Posts: 98
Renaissance LAX
Dear bryice,
Thank you for submitting a claim for Marriott's Look No Further(SM) Best Rate Guarantee. We received a claim from you for the following reservation:
MARRIOTT RESERVATION INFORMATION
Marriott hotel name: rENNAISSANCE hOTEL AND rESORTS
Check-in date: 12/9/2007
Check-out date: 12/11/2007
Marriott rate reserved: 219.00
Currency: UNITED STATES OF AMERICA DOLLAR (USD)
COMPARISON RATE INFORMATION
Lower rate found or reserved: 199
Currency: UNITED STATES OF AMERICA DOLLAR (USD)
Where did you find the lower rate: Official Marriott Web site
Web page address showing the lower rate: null
Comments: Utilizing promotion code R8H
We have reviewed your claim and have made the following modification to your reservation:
Rate: 149.25
The room rate listed above reflects your nightly room rate, before tax, and an additional 25% discount for submitting a successful claim according to the terms of Marriott's Look No Further(SM) Best Rate Guarantee
Any and all potential cancellation penalties associated with this second reservation have been waived.
Thank you for choosing Marriott.
^
Thank you for submitting a claim for Marriott's Look No Further(SM) Best Rate Guarantee. We received a claim from you for the following reservation:
MARRIOTT RESERVATION INFORMATION
Marriott hotel name: rENNAISSANCE hOTEL AND rESORTS
Check-in date: 12/9/2007
Check-out date: 12/11/2007
Marriott rate reserved: 219.00
Currency: UNITED STATES OF AMERICA DOLLAR (USD)
COMPARISON RATE INFORMATION
Lower rate found or reserved: 199
Currency: UNITED STATES OF AMERICA DOLLAR (USD)
Where did you find the lower rate: Official Marriott Web site
Web page address showing the lower rate: null
Comments: Utilizing promotion code R8H
We have reviewed your claim and have made the following modification to your reservation:
Rate: 149.25
The room rate listed above reflects your nightly room rate, before tax, and an additional 25% discount for submitting a successful claim according to the terms of Marriott's Look No Further(SM) Best Rate Guarantee
Any and all potential cancellation penalties associated with this second reservation have been waived.
Thank you for choosing Marriott.
^