Problems using Boingo (roaming internet provider) at Marriott?
Apr 27, 2008 | 4:12 pm
#1
Original Poster
Join Date: Oct 2003
Location: montreal
Posts: 305
Problems using Boingo (roaming internet provider) at Marriott?
I signed up for the Boingo roaming internet provider a year ago because it enabled me to connect at my airport at a much lower cost than anyone else. I was pleasantly surprised that it also worked at the hotel so I didn't have to pay a premium to check my e-mail. The account has paid for itself many times over as a result.
However, the past few months, I've had a a strange problem with Marriott connections. I'll be right in the middle of a web session when I'm disconnected. This requires logging in again. Once or twice as a result of idle time, I can understand, but it dumps me while I'm chatting or downloading so I know it's not that. Curiously enough, it's only at Marriott hotels this happens.
Anyone else experience this?
However, the past few months, I've had a a strange problem with Marriott connections. I'll be right in the middle of a web session when I'm disconnected. This requires logging in again. Once or twice as a result of idle time, I can understand, but it dumps me while I'm chatting or downloading so I know it's not that. Curiously enough, it's only at Marriott hotels this happens.
Anyone else experience this?
Apr 27, 2008 | 4:52 pm
#2
Join Date: Apr 2005
Location: LAX, SFO
Programs: Delta GM, Lifetime Marriott Platinum, Avis Preferred
Posts: 1,634
I am a big believer in using Boingo and no, I haven't (yet) had this happen. Have you contacted Boingo and requested their help? I am certain Marriott will be of no assistance whatsoever because the hotel would rather you pay their extortionate internet rates than use Boingo. (By the way, I just left the Courtyard Berlin, which is a great hotel, but charges about 19.00 Euro DAILY for internet and there is not even free internet on a lobby or business center computer).
Apr 27, 2008 | 7:24 pm
#3
Join Date: Aug 2005
Location: ORD, MKE, MDW
Programs: Marriott Lifetime Platinum, AAdvantage Gold, Air Canada Elite, Avis Pref Select, Hertz Gold,
Posts: 1,844
Sad to report I've had problems getting connected and also getting booted off all the time....at airports, hotels, and elsewhere. I'd say my success rate with Boingo runs at about 70%.
Its not a problem specific to Marriott, IME. And absolutely, don't expect any help from the hotels...that would much prefer you purchase their more expensive service options.
Its not a problem specific to Marriott, IME. And absolutely, don't expect any help from the hotels...that would much prefer you purchase their more expensive service options.
Apr 28, 2008 | 5:54 am
#4
Join Date: Jun 2006
Location: NJ USA
Programs: AA EXP 2mm, MR AMB, HH SLV, Hyatt DISC, IC AMB, IHG DIA, UA SLV, AC 25K status
Posts: 1,276
Waltinsocal,
Which CY Berlin? I have a reservation at Courtyard Berlin City Center Axel-Springer-Strasse 55 coming up where i want to use ipass. Has anyone had similar problems with ipass at Marriotts?
Which CY Berlin? I have a reservation at Courtyard Berlin City Center Axel-Springer-Strasse 55 coming up where i want to use ipass. Has anyone had similar problems with ipass at Marriotts?
Apr 28, 2008 | 10:06 am
#5
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
Usually my connections with Boingo time out after 2-3 hours. Sometimes, I just refresh the login screen, and I am fine. (I leave the screen that shows up after logging in, and I refresh it when I am logged out.)