has anyone else noticed the website changes today?
Nov 8, 2007 | 6:28 pm
#1
Original Poster
Join Date: Dec 2006
Location: Charleston, SC
Programs: UA 1P, CO Plat, MR Plat, SPG Plat, US Dirt
Posts: 1,506
has anyone else noticed the website changes today?
why do they keep changing the website to make it more difficult to book a room? i have the misfortune of having a travel budget and its yet another click i have to make to get what i need.....sounds simple but after awhile, just let me book a room with one step please!
Nov 8, 2007 | 6:47 pm
#2
Join Date: Sep 2007
Location: Phoenix, AZ
Programs: US Silver; WN A-List; Marriott Plat Premier
Posts: 450
Seems more difficult to me as well....but maybe it just takes getting used to it. I was trying to book a room in San Mateo and the whole peninsula is near sold out. I didn't like that it seems to greatly increase the search region. When entering San Mateo as the city, it was offering me rooms in Pleasanton (?). I don't think it cast such a wide search before.
Nov 8, 2007 | 6:59 pm
#3
Join Date: Apr 2004
Location: TPA/AUS
Programs: AA EXP/2MM/AC; UA Silver; AS; DL; Marriott LTT; National Car Elite
Posts: 2,449
I noticed the changes. Hotels that I thought had availability didn't seem to show, but I didn't have time to do much research.
Nov 8, 2007 | 7:07 pm
#4
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,094
I also noticed the changes today, but really didn't want to waste my time discussing another Marriott.com downgrade. In light of the new downgrade, the only thing I did do was to call up Plat Customer Service again to make sure my award certificates are still associated with my reservation since nothing on Marriott.com inidcates I have award certificates, much less that they are associated with my award reservation. These folks are starting to get me POed.
Nov 8, 2007 | 7:39 pm
#5
Join Date: Jan 2004
Location: Pennsylvania
Posts: 8,142
I guess I'm the only one who likes it. I like the way the whole list of available hotels pops up with the prices..............not so much scrolling.
Nov 9, 2007 | 6:14 am
#6
Join Date: Oct 2003
Location: Maryland
Programs: Marriott Lifetime Titanium, Hilton Diamond, IHG Platinum, United Silver
Posts: 179
I like the way I can select between Available Hotels and All Hotels.
Nov 9, 2007 | 9:32 am
#7
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
IMHO the whole Marriott website is rather becoming a flashy hotel showcase for an infrequent traveler than a booking engine for frequent traveler.
Why Marriott couldn't make a streamlined booking engine without all the glamor for those who actually just want to make bookings?
Why Marriott couldn't make a streamlined booking engine without all the glamor for those who actually just want to make bookings?
Nov 9, 2007 | 9:46 am
#8
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,393
This new design is annoying......
Nov 9, 2007 | 9:51 am
#9
Join Date: Jan 2006
Location: SORT OF HOMELESS
Programs: 14 years AA exp, but no more; & 1MM+, QR-PLT (ow EMD) MR-LTT, HH Gold
Posts: 8,106
I prefer the previous version better. Now, almost 25% of the home page is occupied by a useless ad (.....spa... etc).
Nov 9, 2007 | 10:17 am
#10
Join Date: Jul 2007
Location: RDU
Programs: Airlines: DL-Silver, UA-Silver Hotels: MR-LTT
Posts: 368
Send to MS Outlook still doesn't work
I liked this function very much. Having it unavailable for over a month is inexcusable IMHO.
JRS
JRS
Nov 9, 2007 | 11:12 am
#11
Suspended
Join Date: Nov 1999
Posts: 24,150
I happened to have liked the version before this new one. It listed All the Hotels even if they werent available. At least that way if I was flex I would check other dates before and after. Now I will do that just cause I dont know All the Hotels in a given area, and cant know if those listed are teh only ones there or not.
Nov 9, 2007 | 1:06 pm
#12
Join Date: Oct 2003
Location: Maryland
Programs: Marriott Lifetime Titanium, Hilton Diamond, IHG Platinum, United Silver
Posts: 179
I happened to have liked the version before this new one. It listed All the Hotels even if they werent available. At least that way if I was flex I would check other dates before and after. Now I will do that just cause I dont know All the Hotels in a given area, and cant know if those listed are teh only ones there or not.
Nov 11, 2007 | 7:53 pm
#13
Join Date: Jul 2007
Location: RDU
Programs: Airlines: DL-Silver, UA-Silver Hotels: MR-LTT
Posts: 368
Send to Outlook is working again
Well, well, well!
It appears that tonights maintenance has finally fixed this issue. Now I'll be forced to find some other issue to whine about.
It appears that tonights maintenance has finally fixed this issue. Now I'll be forced to find some other issue to whine about.