Sheet Changing Policy Changed?
Jul 15, 2007 | 5:40 pm
#16
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Join Date: Jul 2001
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Jul 15, 2007 | 5:59 pm
#17
Original Poster
Join Date: Oct 2001
Programs: LTP, PP
Posts: 9,110
Thanks for all viewpoints. Maybe "sneaky" is too strong of a word, but sadly, I've come to expect this of the entire travel industry so I'm perhaps jaded.
Now, I've spent 100+ nights / year in hotels for the last 10 years and the non-daily sheet changing comes to me as a surprise - as the new nationwide default option.
I honestly thought that if the card was there, then yes, its non-daily unless you requested it via the card. But no card offered, then daily changes. But this is too logical.
My point is that I am just not seeing the card as much, if at all lately.
Now, I've spent 100+ nights / year in hotels for the last 10 years and the non-daily sheet changing comes to me as a surprise - as the new nationwide default option.
I honestly thought that if the card was there, then yes, its non-daily unless you requested it via the card. But no card offered, then daily changes. But this is too logical.
My point is that I am just not seeing the card as much, if at all lately.
Jul 15, 2007 | 7:36 pm
#18
Join Date: Sep 2002
Location: ATL
Programs: DL SkyMiles, MR, HH, ICH/PC, Avis Pref., Hertz Gold
Posts: 2,897
In reality I have been given ostensibly made up rooms with used sheets and I have had "double-guested" rooms - all at Marriott full service properties. These systems are not foolproof.
With Marriott's newfound pricing power, the "Just like home" or "Save the planet" 3-day linen policy rings hollow.
Jul 16, 2007 | 4:43 am
#19
Join Date: Mar 2005
Location: UK
Programs: Marriott Platinum Premier
Posts: 379
In London bed linen got changed every night until this year (I was told by a GM that because London rates were so high this was a Marriott policy decision). However in the last few months I have noted the policy has changed and there is the card in the room detailing the 3rd night change unless requested otherwise.
Jul 16, 2007 | 2:03 pm
#20
FlyerTalk Evangelist
Join Date: Dec 1999
Programs: Marriott Lifetime Titanium, IHG Diamond, United Silver
Posts: 16,899
In London bed linen got changed every night until this year (I was told by a GM that because London rates were so high this was a Marriott policy decision). However in the last few months I have noted the policy has changed and there is the card in the room detailing the 3rd night change unless requested otherwise.
I'm happy to leave the sheets, if clean, but I like clean towels daily.
Jul 16, 2007 | 3:12 pm
#21
Join Date: Aug 2006
Location: DCA / WAS
Programs: DL 2+ million/PM, YX, Marriott Plt, *wood gold, HHonors, CO Plt, UA, AA EXP, WN, AGR
Posts: 9,386
I had a real battle at a Marriott property getting the sheets changed each day when I had a respiratory problem & fever.... the card was missing from the room, and it took multiple calls each day to housekeeping and the front desk to get clean sheets. I really wanted clean, un-sweaty sheets each day.
Jul 17, 2007 | 2:36 pm
#22
FlyerTalk Evangelist
Join Date: Dec 1999
Programs: Marriott Lifetime Titanium, IHG Diamond, United Silver
Posts: 16,899
I had a real battle at a Marriott property getting the sheets changed each day when I had a respiratory problem & fever.... the card was missing from the room, and it took multiple calls each day to housekeeping and the front desk to get clean sheets. I really wanted clean, un-sweaty sheets each day.
