Question on Visa Certificate
#1
Original Poster




Join Date: May 2005
Location: Chihuahua
Programs: SPG Plat, HHonor Diamond, Hyatt PLAT, Marriott PLat, UA 1K, AA EXP, DL PLAT, BMI Gold, Co PLAT
Posts: 1,992
Question on Visa free night Certificate
I made reservation today to use my electronic 34A certificate. After the reservation, I looked at my account, it says I have not ordered my certificate yet. I click order now, it asked me for 15K points.
Is this right way to do it?
Thanks
Is this right way to do it?
Thanks
Last edited by yyliu88; Jun 15, 2007 at 6:22 pm
#2
Moderator, Marriott Bonvoy & FlyerTalk Evangelist




Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,775
Since you already have your certificate, you will want to check the box stating NOT to order a certificate. If you allow the system to order one for you, it will deduct the points and you will then have 2 certs in your account.
#3

Join Date: May 2004
Posts: 2,438
Just wondering do you have to make this reservation over the phone?
#4
Moderator, Marriott Bonvoy & FlyerTalk Evangelist




Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,775
No.
You can use the online reservation tool for most every reservation. If you already have the appropriate cert in your account, then there should be no reason you would need to call Marriott. Just make sure you do in fact have the correct cert in your account. Then make your reservation online, and check the "Already have a certificate" checkbox. When you check-in at the hotel, the system will automatically grab the appropriate certificate from your account.
You can use the online reservation tool for most every reservation. If you already have the appropriate cert in your account, then there should be no reason you would need to call Marriott. Just make sure you do in fact have the correct cert in your account. Then make your reservation online, and check the "Already have a certificate" checkbox. When you check-in at the hotel, the system will automatically grab the appropriate certificate from your account.

