No show/ Paying in full/ getting points?
May 21, 2007 | 8:34 pm
#16
Join Date: Jun 2006
Programs: SPG Plat, Ritz Carlton Plat, Hyatt Diamond, DL Diamond, UA 1K, Hertz President's Circle
Posts: 222
May 22, 2007 | 1:13 am
#17
Join Date: Feb 2004
Location: Salt Lake City, UT, United States
Programs: MR-Virgin Plat Prem
Posts: 35
Same here but don't complain.
Same situation here friend.
Got the points.
Didn't get the stay.
Sucked it up and recognized my failure to stay.
Therefore I did pay. (I am glad for the points always)
Got the points.
Didn't get the stay.
Sucked it up and recognized my failure to stay.
Therefore I did pay. (I am glad for the points always)
May 24, 2007 | 6:57 pm
#18
Join Date: Jan 2007
Posts: 19
As an ex Marriott employee I can answer your question.
Technically No you shouldn't get the points (I know it sucks - just telling you the rules) for a no show, or credit for the nights towards your status. Sometimes they do post, but they aren't supposed to.
Faxing the bill to rewards if they don't post probably won't work - the rate code will tell them that it was a billing for a Guaranteed No Show.
I'm shocked though that they charged you ESPECIALLY for ALL of the rooms. We NEVER charged elite members for a no show at my Courtyard. NEVER.
Technically No you shouldn't get the points (I know it sucks - just telling you the rules) for a no show, or credit for the nights towards your status. Sometimes they do post, but they aren't supposed to.
Faxing the bill to rewards if they don't post probably won't work - the rate code will tell them that it was a billing for a Guaranteed No Show.
I'm shocked though that they charged you ESPECIALLY for ALL of the rooms. We NEVER charged elite members for a no show at my Courtyard. NEVER.