Yet Another Crackdown by Marriott
#1
Original Poster




Join Date: Mar 2005
Location: St. Petersburg, FL
Programs: Bonvoy Lifetime Titanium Elite
Posts: 455
With the current climate, it seems Marriott is cracking down some more...
Around my office, there has been alot of whining about the lack of Premium Pounds and Bonus Bucks. I happen to hear about an email that went out from one of the sources that supply them:
So there is now a ebay investigation unit for Marriott ;-)
Let me disclaimer this by saying: I do not condone the breaking of terms & conditions on any offer, including selling or bartering offers that prohibit that.
That said, I just find it humorous, any other chains doing this?
Around my office, there has been alot of whining about the lack of Premium Pounds and Bonus Bucks. I happen to hear about an email that went out from one of the sources that supply them:
A. The reason we are OUT of STOCK is because Marriott "temporarily suspended" our account due to "SELLING ON EBAY." Although WE DO NOT Sell on Ebay, many of our customers have sold OUR coupons on Ebay. As a result, the coupons were traced back to us and our account was temporarily suspended.
Let me disclaimer this by saying: I do not condone the breaking of terms & conditions on any offer, including selling or bartering offers that prohibit that.
That said, I just find it humorous, any other chains doing this?
#2
Suspended
Join Date: Jan 2003
Posts: 8,720
I'm glad they are doing this. It is quite clear that this is a violation of the terms and the offender ought to get his Marriott account zeroed out, as well!
#3
Suspended
Join Date: Nov 1999
Posts: 24,150
i doubt that the sellers even have an MR acct. There are in it for the quick buck. They most likely purchased them from the outfit that sent the Quoted email (then again was that outfit allowed to sell them even if not on Ebay?) and with a couple of friends bidding the price up to where they were selling for more then they paid for them.
#4
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
however on the other side of the coin, if MR (and I have never heard this) is going to penalize the purchasers of these then I'd have a problem with that..
along those lines, how much time do the Marriott attorney's have on their hands??? either they have a huge staff, or there are not any real issues for them to solve so this is how they kill their time, chasing their customers
One more time.. and that is on the big assumption here.. that the OP is accurate.. another big fat
Can't wait to meet you guys at the Freddies
#5

Join Date: Feb 2004
Programs: AA 'kettle', Marriott Gold, ICH Gld, Hertz 5*
Posts: 5,255
I happen to hear about an email that went out from one of the sources that supply them

Would this be something akin to the UA elite who gave an upgrade instrument to the USO (through a legitimate UA program) who gave it to a serviceperson who sold it on eBay? The original donor had his account locked and audited, even though he did no wrong.
Something just doesn't sound right here....more details perhaps?
Marriott has always, to my knowledge, had people monitoring their MRP and bonus programs for abuse. I recall getting contacted in late 2005 by phone and e-mail about receiving referral points from a timeshare sales referral who said they didn't belong to me
Since the phone call was from SLC and not FL, I assumed it was Marriott, not MVCI.Hope everything works out...
Pat
#6
FlyerTalk Evangelist

Join Date: Feb 2003
Location: Greener Pastures
Posts: 10,515
I got busted by Starwood last year for selling an SPG50 on eBay. I got a letter from their legal department via certified mail telling me that I needed to stop & that if I do it again, my account will be suspended. I'm fairly certain that eBay gave up my information to Starwood as my contact info for my SPG account is different than my eBay account.
#7
Suspended
Join Date: Nov 1999
Posts: 24,150
these people most likely are not putting any type of MR# associated with them.. so I seriously doubt that they are getting harmed at all.. (sellers)
however on the other side of the coin, if MR (and I have never heard this) is going to penalize the purchasers of these then I'd have a problem with that..
however on the other side of the coin, if MR (and I have never heard this) is going to penalize the purchasers of these then I'd have a problem with that..
#8
Suspended
Join Date: Jan 2003
Posts: 8,720
sorry to disagree, but if the T&Cs say that these Certs can NOT be Sold, then I see nothing wrong with MR penalizing both the Seller & Buyer. Let teh Buyer Beware. No different then the Airlines who will deny the use of afree tkt or Upgrade that they feel was gotten in a manner against their T&Cs
I agree, but I don't remember the verbiage in question re the cert holder, as I think that an EEO cert can be gifted, just not sure re these. Of course, what was occurring here was not gifting, per se.
#9
Suspended
Join Date: Nov 1999
Posts: 24,150
It doesnt say anything about MR wiping out ones pts etc but it should
#10
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
sorry to disagree, but if the T&Cs say that these Certs can NOT be Sold, then I see nothing wrong with MR penalizing both the Seller & Buyer. Let teh Buyer Beware. No different then the Airlines who will deny the use of afree tkt or Upgrade that they feel was gotten in a manner against their T&Cs
#11
Join Date: Oct 2005
Location: Reading, PA USA (RDG)
Programs: US Gold, Avis CHM, Marriott Platinum, Hilton Silver
Posts: 463
With the current climate, it seems Marriott is cracking down some more...
Around my office, there has been alot of whining about the lack of Premium Pounds and Bonus Bucks. I happen to hear about an email that went out from one of the sources that supply them:
So there is now a ebay investigation unit for Marriott ;-)
Let me disclaimer this by saying: I do not condone the breaking of terms & conditions on any offer, including selling or bartering offers that prohibit that.
That said, I just find it humorous, any other chains doing this?
Around my office, there has been alot of whining about the lack of Premium Pounds and Bonus Bucks. I happen to hear about an email that went out from one of the sources that supply them:
So there is now a ebay investigation unit for Marriott ;-)
Let me disclaimer this by saying: I do not condone the breaking of terms & conditions on any offer, including selling or bartering offers that prohibit that.
That said, I just find it humorous, any other chains doing this?
And yes, other organizations are taking actions about having certificates, vouchers, etc. being sold on ebay. I have read in the MilesBuzz sections that it seems to be fairly common practice to wipe out one's account as a punishment. For sure the airlines are doing it.
#12
Join Date: Apr 2006
Posts: 1,360
Regardless, I have zero sympathy for MR on anything these days.. and if they can get screwed over; more power to the person who can screw them over.. as you can see, i will agree to disagree on the buyer getting penalized.. if you are going to do that.. then penalize ebay too.. oh never mind, ebay probably has better lawyers than MR and MR will only pick on individuals, they don't have the nads to go head to head with ebay
MR is a business. They offer you terms and you either choose to accept them or not. If you accept them, you should be bound by them.
This attitude of "I expect the company to do more than required by the T&C, but I'm going to do everything I can to cheat them, anyway" doesn't make any sense from ANY perspective.
#13
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
the attitude comes from MR kicking the consumer in the back side at every corner lately.. so anything they do short of something positive for the consumer in general will create a bigger and badder attitude toward them..
MR is a business that in general has provided me with something for my dollar.. that was generally a room AND Points.. I'm paying for those points too in my room rate lest you forget
when they change the value of those points at random.. then I get an attitude.. and when they send their lawyers after the individual b/c they have less of a chance to fight.. i get an attitude.. I don't see them going after ebay.. they don't have the nads to fight someone who can fight back..
yes, I will get from MR what I can.. they seem to set the standard for this.. they set the rules and im not referring to t&C's.. or should I say standard of play.. i'm just following..
MR is a business that in general has provided me with something for my dollar.. that was generally a room AND Points.. I'm paying for those points too in my room rate lest you forget
when they change the value of those points at random.. then I get an attitude.. and when they send their lawyers after the individual b/c they have less of a chance to fight.. i get an attitude.. I don't see them going after ebay.. they don't have the nads to fight someone who can fight back..
yes, I will get from MR what I can.. they seem to set the standard for this.. they set the rules and im not referring to t&C's.. or should I say standard of play.. i'm just following..
Why the attitude?
MR is a business. They offer you terms and you either choose to accept them or not. If you accept them, you should be bound by them.
This attitude of "I expect the company to do more than required by the T&C, but I'm going to do everything I can to cheat them, anyway" doesn't make any sense from ANY perspective.
MR is a business. They offer you terms and you either choose to accept them or not. If you accept them, you should be bound by them.
This attitude of "I expect the company to do more than required by the T&C, but I'm going to do everything I can to cheat them, anyway" doesn't make any sense from ANY perspective.
#14

Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,214
Yep, that sounds fair. Selling a $50 bonus bucks (which Marriott gave me in appreciation of my stay with them) for $25 should result in my losing my 500k Marriott Rewards points which I value at about $5000. Maybe they should go after my other assets as well. If only punishments were generally more severe for serious crimes like this we would have a much more peaceful society.
FWIW, I don't think it is worth the trouble to trade BB and had no idea Marriott even cared about this.
FWIW, I don't think it is worth the trouble to trade BB and had no idea Marriott even cared about this.
#15




Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,093
Only if they give us 5,000,000 points every time we are unable to book a Stay Anytime if We Decide to Let You award when there are Standard rooms available for sale. They try to rip us off, then they should be penalized too, and to the same ridiculous degree! Now that seems fair!

