Vail Marriott
#16
FlyerTalk Evangelist




Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 28,758
As of the past few days there are no Standard Rooms available anytime during the period of Jan 5 - Feb 16 (Feb 9-16 being available for booking just today). Also effective the last few days there are also no Stay Anytime awards available. It appears as though they have not loaded their full inventory, whether this is intentional or an oversight is yet to be seen. I will call them when I return home in about 10 days to fidn out what gives.
) but I'm convinced the property will load the minimum, and ONLY the minimum, numbers needed to satisfy any contractural obligations with Marriott.
#17
Moderator, Marriott Bonvoy & FlyerTalk Evangelist




Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,775
And why would anyone expect a hotel that will fill up during that timeframe to do anything else?
#18
FlyerTalk Evangelist




Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 28,758
I don't. I suspect others hope otherwise. As I've been trying to say in previous posts, I think Vail Marriott has been quite liberal in award stay policy in the past, but will be less so in the future. It was a good run while it lasted.
#19
Join Date: Oct 2005
Location: South America
Programs: AA Platinum 1MM - Marriott Silver
Posts: 353
No luck either at Park City
Yes, things are much different now. I also couldn't find any available standard reward stay during Jan-Feb 15, 2008. I checked the Park City Marriott (not even comparable to the Vail resort) and found what I needed but... cancellation deadline is March 5, 2007. Impossible to commit to that at this point. It looks I will have to spend my points elsewhere and pay for my stay on the slopes.
#20




Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,093
OK, due to all of our guessing I decided to follow up on this yesterday in order to get more definitive information.
I tried contacting the hotel directly but was unable to get through to anybody who handles award inventory. In order not to make a fuss, like calling the GM, I called Marriott customer support to see what they could do. They put me on hold and contacted the hotel and informed me that the hotel has not yet release reward availability past November 2007. She then connected me with Guillermo at the Vail Marriott who booked a January 2008 Standard reward for me. He also confirmed that they had not yet gotten around to releasing inventory for next year's ski season (might have something to do with being in the midst of this year's ski season - that's my guess).
Oh and a couple side notes:
Be careful who you talk with and what they say. A few weeks back the reservations people, when I inquired about rewards at Vail Marriott, said they were practically fully booked for January 2008 and no reward inventory would be available. Not true per customer support or Guillermo at the hotel.
They have to offer Stay Anytime if Standard rooms are available. Actually all of their Stay Anytime award rooms are Lodge rooms which are 40 sf larger than standard and have a separate shower and tub. (the latter per Guillermo)
I hope frisbeeace and any others seeking Vail Marriott rewards find this info helpful and are successful in their pursuit of these elusive rewards.
I tried contacting the hotel directly but was unable to get through to anybody who handles award inventory. In order not to make a fuss, like calling the GM, I called Marriott customer support to see what they could do. They put me on hold and contacted the hotel and informed me that the hotel has not yet release reward availability past November 2007. She then connected me with Guillermo at the Vail Marriott who booked a January 2008 Standard reward for me. He also confirmed that they had not yet gotten around to releasing inventory for next year's ski season (might have something to do with being in the midst of this year's ski season - that's my guess).
Oh and a couple side notes:
Be careful who you talk with and what they say. A few weeks back the reservations people, when I inquired about rewards at Vail Marriott, said they were practically fully booked for January 2008 and no reward inventory would be available. Not true per customer support or Guillermo at the hotel.
They have to offer Stay Anytime if Standard rooms are available. Actually all of their Stay Anytime award rooms are Lodge rooms which are 40 sf larger than standard and have a separate shower and tub. (the latter per Guillermo)
I hope frisbeeace and any others seeking Vail Marriott rewards find this info helpful and are successful in their pursuit of these elusive rewards.
Last edited by aaupgrade; Mar 7, 2007 at 4:42 am
#21
Join Date: Oct 2005
Location: South America
Programs: AA Platinum 1MM - Marriott Silver
Posts: 353
thanks aaupgrade for such valuable information. By the way, which cancellation deadline were you given for your booking?
#22




Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,093
He verbally told me that I must cancel at least 30 days prior to arrival or I would be charged for the entire stay, but the reservation only shows 15 days.

