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PointSavers is a scam!!!!

 
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Old Jun 7, 2006 | 5:09 pm
  #1  
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PointSavers is a scam!!!!

I called the Customer Care hotline and asked them to search for a number of cities within a one year window and after about 35 minutes of being on hold they couldn't find me a single pointsaver award in the coming 12 months for all cities. I realize now that this PointSavers program is a total and utter scam. I can't believe I wasted the time searching for these hotels. I am switching all my points out of Marriott into mileage points. I am tired of this treasure hunt.

The difference with finding a hotel using points is night and day between Marriott and Starwood.
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Old Jun 7, 2006 | 5:21 pm
  #2  
 
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Are you talking about the pointsaver program where a few hotels decide to allow people to redeem points at a lower number of points than the standard number of points? If so, you need to get a grip and find the list of the few hotels that participate.

If you are talking about normal point redemption levels, give us some idea of what cities and when you are going and I'm almost positive that hotels could be found. Many people on this board know more than the hotel's customer service agents.

Provide us with more info and we can probably help.
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Old Jun 7, 2006 | 5:37 pm
  #3  
 
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Reward Description Qty Points
PointSavers Hotel Reward: 1-night(s) category 3 1 10,000
Reward Rules

* Total points for stay:
* 10,000


Summary of Room Charges Cost per night per room (USD)

* June 18, 2006 (Sunday) - June 19, 2006 (Monday)
* (1 night)

Marriott Rewards points
(see Reward Description)
Marriott Rewards PointSavers, 1 king bed or 2 double beds

* Using your points will cover your room charge and tax, and no additional service charges or resort fees will be applied.
* Complimentary on-site parking
Second one I'm redeeming at this property. Not bad of a deal. Saved me 5k points.
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Old Jun 7, 2006 | 5:44 pm
  #4  
 
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I've had quite a few pointsaver stays over the past few years and currently have a two nights reserved in Paris using pointsavers. When I pull up a city using MR reward points it usually will default to listing pointsavers first, followed by standard rewards then stay anytime.
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Old Jun 7, 2006 | 5:46 pm
  #5  
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A number of Palm Desert Marriott properties have PointSaver awards for June, July and August

Since they went to the new PointSaver system, I don't think there's a list anymore...

Pat
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Old Jun 7, 2006 | 5:57 pm
  #6  
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Originally Posted by tfong007
I called the Customer Care hotline and asked them to search for a number of cities within a one year window and after about 35 minutes of being on hold they couldn't find me a single pointsaver award in the coming 12 months for all cities. I realize now that this PointSavers program is a total and utter scam.
No, the problem is that your customer care rep had no idea how to find a pointsavers reward. The quickest way to find a pointsavers reward is to enter your city, the dates you want, and put P17 in the Corporate/promotional code box. This will pull up hotels that have pointsavers awards for the dates searched. If any hotels come up, they will say standard award. However, you will see a pointsavers award when you click on the link to select a reward.
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Old Jun 7, 2006 | 6:05 pm
  #7  
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Oh they tried but couldn't find anything. They also told me there is no list of hotels that participate. So basically its a crap shoot
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Old Jun 7, 2006 | 6:23 pm
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Originally Posted by tfong007
Oh they tried but couldn't find anything. They also told me there is no list of hotels that participate. So basically its a crap shoot
Where do you want to go and when?
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Old Jun 7, 2006 | 6:36 pm
  #9  
 
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Originally Posted by VA1379
The quickest way to find a pointsavers reward is to enter your city, the dates you want, and put P17 in the Corporate/promotional code box.
Thanks for the tip! Thanks a great time saver.
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Old Jun 7, 2006 | 6:38 pm
  #10  
 
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Originally Posted by tfong007
I called the Customer Care hotline and asked them to search for a number of cities within a one year window and after about 35 minutes of being on hold they couldn't find me a single pointsaver award in the coming 12 months for all cities. I realize now that this PointSavers program is a total and utter scam. I can't believe I wasted the time searching for these hotels. I am switching all my points out of Marriott into mileage points. I am tired of this treasure hunt.

The difference with finding a hotel using points is night and day between Marriott and Starwood.
Pointsavers is like a sale at a store. Only a few things will be on sale, and they may or may not be what you want to buy. Personally, I think the standard awards are fairly reasonable. I've had a lot more success booking Marriott award stays than I have finding good frequent flyer airline tickets.
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Old Jun 7, 2006 | 6:47 pm
  #11  
 
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Originally Posted by Copilot23
I've had quite a few pointsaver stays over the past few years and currently have a two nights reserved in Paris using pointsavers..
I am so jealous. Which Marriott proerty and when?
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Old Jun 7, 2006 | 7:47 pm
  #12  
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What is the time window for Marriott putting properties up for Pointsaver awards? It used to be once a season and a list was published at the beginning of the season. Do they actually put Pointsavers up for booking a year in advance now? I liked the list because I sometimes planned the destination based on Pointsaver awards availability.

I agree with the OP that I don't like the "you tell us what city and we will tell you if it is available" kind of deal. If you are going to have a promotion (which is what Pointsavers are), you need to let people know they are available. Think about it: If Macy's has a sale and doesn't advertise it, then the sale does no good as it only lowers margins and you only get the existing foot traffic!
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Old Jun 7, 2006 | 8:09 pm
  #13  
 
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Originally Posted by keeton
I liked the list because I sometimes planned the destination based on Pointsaver awards availability.
I too preferred a list but a little playing with the new search feature may change my mind. It may be possible that more hotels are participating now. For example, when I searched the New York area with out specifying a date this is the result....

81 hotels participate in Marriott Rewards in the New York area. Select a hotel to find dates when hotel rewards are available.

Of course when you put in a date, not all 81 come up, but there was a nice selection to choose from. I do not ever remember there ever being 81 hotels in New York on the list. I have no idea whether this is in fact a change, but if it is, it is a positive one. Of course YMMV

Last edited by longing4piedmont; Jun 7, 2006 at 8:17 pm
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Old Jun 7, 2006 | 9:09 pm
  #14  
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Originally Posted by camachinist
A number of Palm Desert Marriott properties have PointSaver awards for June, July and August
It is hot as HELL in PSP during the summer time and hotel rates are REALLY low. Maybe not the best way of using MR points.
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Old Jun 7, 2006 | 9:53 pm
  #15  
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Point savers are easy to find for me.

I've used them several times in major cities. Try looking hytme up youself on the website..you are probably more adept than the CSR you spoke to.

If you proivde the cities and months, people on this board are willing to help you look for them.

Good luck.

Cheers!
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