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Doesn't work for me either.
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In London and cannot sign in.
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It is not working for me either. It appears that it does not recognize my username and/or password, despite the fact that it is saved and that I have been using the same one for years.
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Just had the same problem and had a mini heart attack - thought my account got compromised and all my points gone. Good to know it's a Marriott problem. :p
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Now when I log in, it prepends rewards@ to my user name. Still not working.
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Originally Posted by badjuju
Now when I log in, it prepends rewards@ to my user name. Still not working.
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Looks like Marriott has taken the whole thing down for some work. When I try to log in now, there is a "Sorry but we are working on the site" message that pops up.
Hopefully, once they finish, everything will be back in working order. |
Still a problem here.
I try signing in as CPRich (not my real ID) and it comes back with "invalid user or password" and rewards@CPRich pre-filled in the user name field. Annoying |
Back Up!
Here's the text of a message I received at approx 2:30 PM CDT:
Thank you for your email regarding the inability to access your online account. We sincerely apologize for any inconvenience this technical issue may have caused you. Our corporate technical support department has been working diligently to solve this issue. This technical issue has prevented most guests being able to access their online account for the past 24 hours. We are happy to say that access to your online Marriott Rewards account has been restored! Please feel free to logon at: https://marriott.com/signIn.mi If for some reason you are still having technical difficulties, please don't hesitate to reply to this message or click on the "contact us" link in the top right hand corner of the Marriott.com website. Thank you for choosing Marriott! Marriott Rewards Customer Service |
Again when I am trying to make reservations for my upcoming trip I cannot log in. It just throws me back to the log in screen.
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Anyone else having problems today? I keep getting "Invalid user name and/or password (7)." and I've changed my password twice!
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Originally Posted by Lakee911
(Post 24007124)
Anyone else having problems today? I keep getting "Invalid user name and/or password (7)." and I've changed my password twice!
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Same exact thing here, was worried for a second my account was compromised, but looks like I'm not alone.
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Just called Marriott. They are having problems with the sign-in page today.
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I called (Ritz) about 1.5 hours ago... 0 ETA... apparently everyones login isn't working. Sadly that was after resetting my password 1/2 a dozen times to no avail.
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