How long for Marriott points to post?
Aug 18, 2005 | 1:58 am
#1
Original Poster
Join Date: May 2001
Programs: Diamond Everything
Posts: 94
How long for Marriott points to post?
Checked out of Marriott Hongqiao in Shanghai on 6 Aug and the points still have not posted. The response from Marriott was that it takes 14 working days (almost 3 weeks!). This must make them the slowest program out there as far as speed of points posting is concerned. Last weekend's stay at Holiday Inn in BKK has posted 2 or 3 days ago. From my experience, Hyatt, Starwood and Hilton are all pretty quick.
Aug 18, 2005 | 4:07 am
#2
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 53,010
I've noticed that a plain-vanilla US stay takes about 6-8 days to post. I also notice it sometimes takes this long to actually bill to my credit card. I don't fully understand it myself...
Aug 18, 2005 | 7:59 am
#3
Join Date: Sep 2004
Posts: 859
Outside of the U.S. it really depends on the hotel. My CasaMagna Cancun stay didn't post for five weeks. My Athens Marriott stay posted the day after I got off the plane (so two days after checking out).
U.S. stays always post the following Tuesday for me or not at all (rare).
U.S. stays always post the following Tuesday for me or not at all (rare).
Aug 18, 2005 | 7:51 pm
#4
Original Poster
Join Date: May 2001
Programs: Diamond Everything
Posts: 94
Interestingly, I did not find any mention of when the points are to be posted in the Terms & Conditions (although I did not read every line). I believe three calendar weeks (Shanghai Marriott's email response) is simply not acceptable and five weeks is ridiculous. As far as credit card charge is concerned, Shanghai Marriott quoted a USD rate, charged me in Chinese Yuan at the time of check-out, reported the charge to AMEX 2 or 3 weeks later during which the Chinese currrency devalued, and AMEX naturally converted to USD at the current rate. You get the picture...