Fairfield vs. Courtyard
#16




Join Date: Apr 2004
Location: SNA and BNA depending on work and time of year
Programs: UA Silver/ AA EXP/Hyatt Globalist/Marriott Lifetime Titanium/Hilton Diamond
Posts: 2,197
Originally Posted by ohmark
The very fact that there is a question demonstrates the problem. FI is just where it should be, a quality economy product. Unrenovated Courtyards, by and large, have fallen a cut below the competition (and the competition shouldn't be Fairfield). Too many times I have chosen a Courtyard out of Marriott loyality, knowing I was getting an inferior product. From what I've seen in other threads, the renovated Courtyard product is fine. I've just never seen one.
My best CY experience was the Downtown San Diego. The rooms were nice, and it's hard to beat the location (especially for the price). CY was half the price of the Marriott on the Harbor. The new Marriott wasn't open yet. The CY is located at the beginning of the Gaslamp Quarter, and you literally could walk to everything (including the ballpark). It was head and shoulders above what you all are describing here. Maybe I just got lucky, though.
The best FI (albeit very basic) was the Nashville Airprot. It's clean and close to the airport. There's no frills (except a small indoor pool), but it was clean, and they have some of the nicest staff in the Southeast.
On my last stay, the BNA FI was sold out, so I ended up at the Springhill next door. Now, that I'd call a dump. The staff was nice, but the rooms smelled funny, and the carpet was dirty. It was built at the same time as the BNA FI, but it has not been kept up as well.
I think it really depends on the owner and the demand for upkeep (i.e. will people stay here whether we upgrade or not). If they're the only hotel around, chances are they won't have the need to constantly upgrade. But if there's a lot of competition, I think the hotels do a better job.
To the person who put the FI in a category with Super 8 and the rest, I don't think that's quite accurate. Compared to full service properties maybe. But if you've ever stepped foot in a Days Inn, Super 8, etc. you'd know that there are still huge improvements in the quality of FI over them.
All in all, I do try to avoid the FI's and have very little problem not having to stay there. A couple of airport nights aside, I tend to keep things more upscale. But the few CY's I've experienced have been more on par with HGI/DT than a Days Inn, etc.
Just my 2 cents.
#17
Join Date: Oct 2004
Posts: 523
No consistent answer
This is a tough set of questions. Last week, I was near YYZ, and stayed at the 2 month old Residence Inn. It was awesome, with flat screen tv, nice bed, etc. Much better than the Courtyard I stayed at before.
Similar experiences have taught me that there are always FI and RI that will rise above the CY, but not consitently so.
I think that the only true answer is to test out each city.
When I have time (rarely) I will stop by the local properties to see how they are.
More likely, I will post here on a city-by-city basis to get input.
FlyerTalk is the best source to get this info.
Similar experiences have taught me that there are always FI and RI that will rise above the CY, but not consitently so.
I think that the only true answer is to test out each city.
When I have time (rarely) I will stop by the local properties to see how they are.
More likely, I will post here on a city-by-city basis to get input.
FlyerTalk is the best source to get this info.
#18
FlyerTalk Evangelist




Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 28,774
Originally Posted by tcook052
Out of curiosity, how many SHS are there compared to the other two prooducts being debated here?
Courtyard - 583
Farifield Inn - 527
SpringHill Suites - 115
http://marriott.com/corporateinfo/gl...WT_Ref=mi_left
#19
Join Date: Jul 2003
Location: Twin Cities, MN - MR-Gold, HH-Silver, PC-Gold
Posts: 97
Given that most of my business travels send me to places where there are *only* FI's, a couple observations:
1. I also disagree with the poster who said that FI = Super 8, et al. That's generally not true where I stay (outstate MN, SD, IA, ND). The FI is usually one of the better properties in those kinds of places - and they charge accordingly. Fairfield is definitely better than Days Inn, Super 8, etc. in those places. The one location where they have competition in that segment is St. Cloud - the Ramada Limited is just as good, and usually about $20-25/night less.
2. Part of why the Hamptons (I just stayed in one in the LA suburbs) seem better is perhaps because of their new campaign in terms of internal branding. I have to admit it looks pretty slick (i.e., redone signage around for breakfast area, newspaper stand, rooms, etc.). Fairfield hasn't done anything like that in a while, so perhaps it seems a little dated by comparison.
3. I agree with other posters who've noted that there's more variability in terms of FI - that's true. Most of my issues have been noise-related, but then again, I've also had those kinds of issues in full-fledged Hiltons too. What has made the difference, and why I remain loyal to Marriott, is the service at the individual hotels. Despite the variability of the hotel quality, the service has been more consistent at FI/CY. I've been in enough hotels to have had problems at a variety of brands - nothing's perfect - but Marriott seems to take control of the problems with greater frequency than other chains I've dealt with.
Oh, and I'll have to try the renovated CY in Naperville. The last two times I was there was pre-renovation, and was able to get $59/night. That made it an easy call for the CY for me.
1. I also disagree with the poster who said that FI = Super 8, et al. That's generally not true where I stay (outstate MN, SD, IA, ND). The FI is usually one of the better properties in those kinds of places - and they charge accordingly. Fairfield is definitely better than Days Inn, Super 8, etc. in those places. The one location where they have competition in that segment is St. Cloud - the Ramada Limited is just as good, and usually about $20-25/night less.
2. Part of why the Hamptons (I just stayed in one in the LA suburbs) seem better is perhaps because of their new campaign in terms of internal branding. I have to admit it looks pretty slick (i.e., redone signage around for breakfast area, newspaper stand, rooms, etc.). Fairfield hasn't done anything like that in a while, so perhaps it seems a little dated by comparison.
3. I agree with other posters who've noted that there's more variability in terms of FI - that's true. Most of my issues have been noise-related, but then again, I've also had those kinds of issues in full-fledged Hiltons too. What has made the difference, and why I remain loyal to Marriott, is the service at the individual hotels. Despite the variability of the hotel quality, the service has been more consistent at FI/CY. I've been in enough hotels to have had problems at a variety of brands - nothing's perfect - but Marriott seems to take control of the problems with greater frequency than other chains I've dealt with.
Oh, and I'll have to try the renovated CY in Naperville. The last two times I was there was pre-renovation, and was able to get $59/night. That made it an easy call for the CY for me.
Last edited by speechguy3; Jun 1, 2005 at 7:33 am Reason: Cleaning up grammar, additional clarification
#20
Suspended
Join Date: Jan 2005
Posts: 270
There is a significant difference in the ownership of Fairfields and Courtyards and that difference contributes to the inconsistency seen at Fairfields.
Marriott has 3 or 4 "big owners" who own the majority of the non-Fairfield properties. These properties are franchised and managed by Marriott.
Fairfield properties, however, are owned by a bunch of "small-time" operators. For many Fairfield owners, it may be the only property of any franchise that they own. So when you have 500 Courtyards owned by the same guy (actually a company, but whatever), you'd expect a little more consistency in the product. When you've got 500 Fairfields owned by 400 different people, inconsistency is understandable.
Marriott has 3 or 4 "big owners" who own the majority of the non-Fairfield properties. These properties are franchised and managed by Marriott.
Fairfield properties, however, are owned by a bunch of "small-time" operators. For many Fairfield owners, it may be the only property of any franchise that they own. So when you have 500 Courtyards owned by the same guy (actually a company, but whatever), you'd expect a little more consistency in the product. When you've got 500 Fairfields owned by 400 different people, inconsistency is understandable.
#21
Join Date: Mar 2005
Programs: SWA - DL - Diamond - 1MM, A List, Marriott - Plat - Lifetime, AmEx - Plat, AAA, Avis - Preferred
Posts: 345
Believe it or not, I have switched from CY in Beaverton, OR to Fairfeild Inn. While the room is not necessarily nicer, it really isn't any worse, they give a very nice free breakfast (nicest I've seen in a FF) and it is $40 less a night. Oh, the staff is nicer too.
#22
Join Date: May 2005
Posts: 316
Originally Posted by username
with Courtyard you get:
- 10 points per dollar on additional charges to the room (laundry, etc.)
- 10 points per dollar on additional charges to the room (laundry, etc.)
http://marriott.com/rewards/earn/earnptshotel.mi#brand3The last few times I stayed at the Tyson's Corner, VA Courtyard I charged breakfast and a newspaper (USA Today sucks, had to buy a Washington Post) to the room and I only got points for the room rate. You only get points for incidentals at full service Marriotts and Renassiance hotels.
Are some locations not following that policy?
#23
A FlyerTalk Posting Legend


Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 57,066
Originally Posted by DenverBrian
US Numbers:
Courtyard - 583
Farifield Inn - 527
SpringHill Suites - 115
http://marriott.com/corporateinfo/gl...WT_Ref=mi_left
Courtyard - 583
Farifield Inn - 527
SpringHill Suites - 115
http://marriott.com/corporateinfo/gl...WT_Ref=mi_left
#24

Join Date: May 2005
Location: New York
Programs: UA1K, MR-PLT, SPG-PLT, HH-DIA, Hertz-PC
Posts: 36
Originally Posted by ohmark
The very fact that there is a question demonstrates the problem. FI is just where it should be, a quality economy product. Unrenovated Courtyards, by and large, have fallen a cut below the competition (and the competition shouldn't be Fairfield). Too many times I have chosen a Courtyard out of Marriott loyality, knowing I was getting an inferior product. From what I've seen in other threads, the renovated Courtyard product is fine. I've just never seen one.
#25
Join Date: Jan 2003
Location: Chattanooga TN USA
Programs: HH Gold, MR Silver, PC Platinum, CC Gold
Posts: 500
I just stayed at a CY and hadn't in a long time. I got a refrigerator in my room. Is that standard or an upgrade?
#26

Join Date: Jun 2004
Location: Stuck At Home
Programs: Too many to list
Posts: 107
Some of the CY's that are undergoing renovations are putting fridges and microwaves in all the rooms so not sure about that. Also, just as a FYI, in AZ there are 12 CY hotels (9 in PHX, 2 in Tucson, 1 in Page). 3 of them have already undergone their renovations (No. Scottsdale, Airport, Mayo Clinic) and another 4 are starting in July (Mesa, PHX North, Camelback, Tucson Airport). The other 5 are relatively new (either built or renovated in the last 10 years) and are not bad. By comparison (and to relate to this topic) the HI & HGI in this area are not consistent and not too great. Most FI aren't good here either (with N. Scottsdale the exception) so it basically boils down to individual city. I prefer CY above all else and expect to see more consistency by the end of 2005. Just my 2 cents!
#27




Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,755
I spent a lot of time in Scottsdale last summer and fall. I stayed at the SH and the FI. The SH has just completed a renovation and was quite nice. Only negative is they don't have an exercise room. There is a CY across the parking lot and a RI across the street. The CY had also just undergone a renovation. Since I liked the SH a lot and they are generally a better deal than CY (read breakfast included), I didn't try the CY. Once it moved into Fall season and prices started going up, I switched to the FI to conserve project budget. It was okay, but had a tired feel to it. Very cramped breakfast room to boot. The sign out front claimed it had been recently renovated as well. Since I am a point whore and the price was always significantly higher, I didn't try the RI. YMMV....
--Jon
--Jon
#28
Suspended
Join Date: Apr 2005
Posts: 225
Originally Posted by DenverBrian
And this lowly silver will pick SpringHill Suites over the both of 'em, all things being fairly equal.
SHS combines a better room size and FI's free breakfast with a lower-than-CY price. And they're all less than 10 years old. Huge amounts of FI's and CY's were built before 1995.
SHS combines a better room size and FI's free breakfast with a lower-than-CY price. And they're all less than 10 years old. Huge amounts of FI's and CY's were built before 1995.
#29




Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,755
All SHS include free breakfast. It is a brand standard and as far as I konw it always has been. It is enhanced continental breakfast: cold cereal, oatmeal, yogurt, do it yourself waffles, bagels, muffins, fruit, hard boiled eggs, sometimes one other hot item (e.g. egg disks, microwave pancakes, etc.). Other than the "other hot item", I think it is a great spread. Give it a try sometime...
--Jon
--Jon
#30

Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,217
Originally Posted by DenverBrian
And this lowly silver will pick SpringHill Suites over the both of 'em, all things being fairly equal.
SHS combines a better room size and FI's free breakfast with a lower-than-CY price. And they're all less than 10 years old. Huge amounts of FI's and CY's were built before 1995.
SHS combines a better room size and FI's free breakfast with a lower-than-CY price. And they're all less than 10 years old. Huge amounts of FI's and CY's were built before 1995.
How does SHS compare with Homewood Suites by Hilton? Do they have free highspeed internet?
Thanks.

