Unexpected gift at front desk
May 9, 2005 | 5:26 pm
#16
Join Date: May 2003
Location: forest grove, or
Posts: 32
I guess checking in is like a box of chocolates...
May 10, 2005 | 8:13 am
#17
Join Date: Dec 2004
Location: Marietta, GA
Programs: Delta MM
Posts: 609
Before making Platinum, I occasionally found a gift in my room - most often when I found a non-smoking room that smelled like someone ignored the sign and I went back to swap rooms. I think they plan out room assignments and place gifts in advance. If something changes (ie. someone complains) then they adjust assignments on the fly, but frequently no one moves the gifts around after the initial placement. While it likely isn't the feel good story you might wish for, I suspect you received the gift intended for someone else.
May 10, 2005 | 10:54 am
#18
Join Date: Dec 2002
Location: Springfield,MO,USA
Programs: UA 1K MM, HH Diamond, Marriott Lifetime Titanium
Posts: 1,637
At the Key Bridge Marriott in Arlington VA, I received a fifth of Vodka frozen in a block of Ice . I called the front desk and asked about it, and they put me on hold a while and said it was in appreciation for booking a large group. I said I was an individual traveller on a govt. rate and not part of a group. On hold some more, then told that they must have sent it to the wrong room but to just keep it for my "trouble".
May 10, 2005 | 12:10 pm
#19
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,485
Originally Posted by u600213
At the Key Bridge Marriott in Arlington VA, I received a fifth of Vodka frozen in a block of Ice . I called the front desk and asked about it, and they put me on hold a while and said it was in appreciation for booking a large group. I said I was an individual traveller on a govt. rate and not part of a group. On hold some more, then told that they must have sent it to the wrong room but to just keep it for my "trouble".
May 10, 2005 | 7:20 pm
#20
Join Date: Dec 2002
Location: Springfield,MO,USA
Programs: UA 1K MM, HH Diamond, Marriott Lifetime Titanium
Posts: 1,637
Originally Posted by ohmark
Just who were you investigating at the time?
May 11, 2005 | 5:52 pm
#21
Join Date: Nov 2004
Location: yyj
Programs: Alaska Airlines MVP, Fairmont FPC Platinum, Starwood Gold, Hilton Gold
Posts: 755
Originally Posted by Traveller
Cascadia probably meant Fairfield.
I once got a Christmas Card from a Fairfield in MN. Personally signed by the staff.
I stayed at a CY in Topeka alot one year. Twice I got a coffee mug filled with candy. No chocolate, but the thought was nice. ^
I once got a Christmas Card from a Fairfield in MN. Personally signed by the staff.
I stayed at a CY in Topeka alot one year. Twice I got a coffee mug filled with candy. No chocolate, but the thought was nice. ^
May 13, 2005 | 9:35 am
#22
Join Date: May 2005
Location: New York
Programs: UA1K, MR-PLT, SPG-PLT, HH-DIA, Hertz-PC
Posts: 36
I would concur with the accidental gift theory. When I am on an event planning trip for a property (Marriott or not) there is generally food, wine, candy and water waiting for me. I wish that was the customary PLT gift! I have also received an occassional gift/card written for another person when my room has been changed at the last minute.
May 16, 2005 | 6:26 pm
#23
Join Date: Oct 2004
Location: Boston
Programs: Delta 1MM, Platinum Marriott, Gold Priority Club
Posts: 72
The JW Marriott in Shanghai gave me a nice miniature jade tea set as a gift on my last visit. They thanked me for my continued patronage (I'd stayed there once before).
The Grosvenor House in London brought me warm cookies and two bottles of water each weeknight I stayed there. Far beyond the one time welcome gift.
The Courtyard Secaucus "forgot" my PM welcome gift despite my mentioning it twice and substituted $50 at checkout for the missing gift.
The Grosvenor House in London brought me warm cookies and two bottles of water each weeknight I stayed there. Far beyond the one time welcome gift.
The Courtyard Secaucus "forgot" my PM welcome gift despite my mentioning it twice and substituted $50 at checkout for the missing gift.
May 16, 2005 | 6:36 pm
#24
Join Date: May 2005
Location: London, England, United Kingdom
Programs: Marriott (Lifetime Titantium), whatever other programs as benefits make sense.
Posts: 2,013
One year just before Christmas the Marriott in Denver gave me a fleece vest. Thought it was a very Colorado gift - so many people out there into the outdoor sports and all.
Greg
Greg
May 16, 2005 | 8:47 pm
#25
Join Date: Mar 2005
Location: St. Petersburg, FL
Programs: Bonvoy Lifetime Titanium Elite
Posts: 455
Somewhat on topic:
Stayed at a Fairfield in Florence, SC. Received a supply (3) water bottles and packages of cookies. When asked if I would be needing a wakeup call, I indicated a 4:45am. The agent asked if I would like something for breakfast, for my early departure (Breakfast hours were 7-10). At 5am when I checked out, the breakfast area was prepared. I was impressed.
BTW: I am only Gold
Stayed at a Fairfield in Florence, SC. Received a supply (3) water bottles and packages of cookies. When asked if I would be needing a wakeup call, I indicated a 4:45am. The agent asked if I would like something for breakfast, for my early departure (Breakfast hours were 7-10). At 5am when I checked out, the breakfast area was prepared. I was impressed.
BTW: I am only Gold
May 19, 2005 | 1:53 pm
#26
Join Date: Jul 2002
Location: Madison, WI, USA
Programs: Marriott-Platinum, Hilton-Gold, Avis-Preferred, GoldPoints-Elite, Gold Crown Club, Priority Club,etc
Posts: 94
Gifts
Stayed a number of times two years ago at a Fairfield in the area. Had a great rate that I negotiated with the manager. At Christmas time I received a card and a certificate for a free night. It came from the manager who I talked to regularly.
You can imagine my disappointment when the management company sold the location and the motel became a Super 8.
Footnote: New management doubled my rate and lost a 75 + a year client.
You can imagine my disappointment when the management company sold the location and the motel became a Super 8.
Footnote: New management doubled my rate and lost a 75 + a year client.