MR Web Site Question For Marriott Concierge
May 7, 2004 | 3:21 pm
#1
Original Poster
Join Date: Oct 2003
Location: Maryland
Programs: Marriott Lifetime Titanium, Hilton Diamond, IHG Platinum, United Silver
Posts: 179
MR Web Site Question For Marriott Concierge
Hi Chris,
How can I easily see a list of my upcoming reservations at the Marriott web site. When I click on "Confirm Reservation" I just get one to view. I must have a half dozen in the system already, but there doesn't seem to be an easy way to review them. Am I not doing something properly or is this a limitation of the site?
If it is a site limitation, it would be really convenient to review a summary of my upcoming stays in a table format. Then provide a link to a more detailed page for the one I choose to select.
How can I easily see a list of my upcoming reservations at the Marriott web site. When I click on "Confirm Reservation" I just get one to view. I must have a half dozen in the system already, but there doesn't seem to be an easy way to review them. Am I not doing something properly or is this a limitation of the site?
If it is a site limitation, it would be really convenient to review a summary of my upcoming stays in a table format. Then provide a link to a more detailed page for the one I choose to select.
May 7, 2004 | 4:11 pm
#2
Company Representative - Marriott Concierge
Join Date: Aug 2003
Location: Salt Lake City, UT
Posts: 1,083
Boltor,
It depends on how you make your reservations. If you make them all online, you only have to log in to your account to view them all. However, if your reservations were booked by another means (i.e. reservations, the hotel) there is only the option to view one at a time.
Thank you very much for your suggestions on this matter. I will be sure to pass them on!
It depends on how you make your reservations. If you make them all online, you only have to log in to your account to view them all. However, if your reservations were booked by another means (i.e. reservations, the hotel) there is only the option to view one at a time.
Thank you very much for your suggestions on this matter. I will be sure to pass them on!
May 7, 2004 | 5:57 pm
#3
Original Poster
Join Date: Oct 2003
Location: Maryland
Programs: Marriott Lifetime Titanium, Hilton Diamond, IHG Platinum, United Silver
Posts: 179
Thanks Chris for your prompt reply.
It would be very convenient if we could see all our reservations together regardless of the booking method. For business I must use my corporate travel agent. For personal stays I usually use the web, but sometimes I have complicated arrangements that I need to talk to a real person. Whenever we have family get-togethers, I always seem to be the one making the arrangements. Not that I mind; this way I knw what to expect.
It would be very convenient if we could see all our reservations together regardless of the booking method. For business I must use my corporate travel agent. For personal stays I usually use the web, but sometimes I have complicated arrangements that I need to talk to a real person. Whenever we have family get-togethers, I always seem to be the one making the arrangements. Not that I mind; this way I knw what to expect.
May 7, 2004 | 7:25 pm
#4
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
Originally Posted by boltor
Thanks Chris for your prompt reply.
It would be very convenient if we could see all our reservations together regardless of the booking method. For business I must use my corporate travel agent. For personal stays I usually use the web, but sometimes I have complicated arrangements that I need to talk to a real person. Whenever we have family get-togethers, I always seem to be the one making the arrangements. Not that I mind; this way I knw what to expect.
It would be very convenient if we could see all our reservations together regardless of the booking method. For business I must use my corporate travel agent. For personal stays I usually use the web, but sometimes I have complicated arrangements that I need to talk to a real person. Whenever we have family get-togethers, I always seem to be the one making the arrangements. Not that I mind; this way I knw what to expect.
FYI...while I'm sure this isn't always the best solution...the reservation agents (800-MARRIOTT) are able to pull up a list of reservations from your MR# (as long as the MR# is in the reservations that is)
May 7, 2004 | 10:16 pm
#5
Join Date: Sep 2003
Location: Chicago, IL, US
Posts: 2,210
Originally Posted by socrates
FYI...while I'm sure this isn't always the best solution...the reservation agents (800-MARRIOTT) are able to pull up a list of reservations from your MR# (as long as the MR# is in the reservations that is)
May 8, 2004 | 5:49 am
#6
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
Originally Posted by glg
I tried this yesterday (was at work, conf emails at home, couldn't remember how far out I had booked) and the agent said she couldn't do it.
May 8, 2004 | 2:12 pm
#7
Join Date: Sep 2003
Location: Chicago, IL, US
Posts: 2,210
Originally Posted by socrates
grrr...he/she can....it was a feature added to the reservation system within the past 6 months.....in our reservation system it's a gfr command but our reservation centers use a windows based program on top of the reservation system so I'm not sure what command they would use but I know they have access to it