Chase Elite Nights
Feb 13, 2018 | 11:13 am
#1
Original Poster
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,544
Chase Elite Nights
For about two and a half years now these nights have consistently posted to our accounts on the 10th of the month. So far this month, nothing has shown up. Anyone gotten their nights this month?
Feb 13, 2018 | 1:07 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,684
I did. I assume that you mean the "one night per $3,000 in spend" nights, as opposed to the 15 freebies each year?
Mike
Mike
Feb 13, 2018 | 7:10 pm
#3
Original Poster
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,544
Feb 14, 2018 | 8:10 am
#5
Join Date: Apr 2004
Programs: AA Plat/2MM, DL Gold, UA Silver (via Marr), Marr LTT, Hyatt Disc
Posts: 1,069
Mine posted, but it did feel like it took longer than usual to post this month (I don't track when they normally post).
Feb 14, 2018 | 5:31 pm
#6
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 26,113
I would think they might post relative to your statement date, and if so, the statement date may very from month to month.
Feb 15, 2018 | 11:04 am
#7
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,684
Mar 8, 2018 | 8:34 am
#8
Join Date: Sep 2007
Location: San Francisco
Programs: AA Platinum Pro Hyatt Globalist, Marriott LT Titanium, UA Silver
Posts: 119
I have gotten none for this year at all yet, with a rather heavy spend for January and February. (I know that the February points are not due for a few days). Contacted both - Marriott Platinum line said it was Chase's responsibility, Chase told me to contact Marriott as it was their responsibility, Tried again - Marriott is supposedly tracking them down but radio silence since. How long is appropriate before I really start bugging them? Thanks.
Mar 8, 2018 | 1:05 pm
#9
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,639
Well, technically it doesn't really become critical until the end of the year right? As long as you have documentation of your spend, I wouldn't think it would be a huge priority in March if they say they're working on it.
Mar 8, 2018 | 2:07 pm
#10
Join Date: Jun 2009
Location: Chicago (ORD)
Programs: Marriott Bonvoy Lifetime Titanium, UA Gold, National Executive
Posts: 573
This has not been my experience. My points from credit card spend typically post around the 28th of the month, a few days after my monthly credit card close on the 25th.
Mar 9, 2018 | 9:44 am
#11
Join Date: Feb 2005
Posts: 59
"Nights" and "Points" are getting confused. We have received our "points" on the ninth of each month, followed shortly by "nights" for each of the $3000 spend. We too did not receive any nights during the month of February but did receive our points.
The fact is, neither Chase or Marriott Rewards take responsibility for the ownership of this info. Neither one has an answer either!
The fact is, neither Chase or Marriott Rewards take responsibility for the ownership of this info. Neither one has an answer either!
Mar 9, 2018 | 1:12 pm
#12
Original Poster
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,544
Wrote to MR about the time I posted the original message and have heard nada.
Wrote to Chase a few days later. A few days after that we heard back from Chase:
"I have asked an Escalation Specialist to review your
request and contact you once the review has been
completed. You can expect a response from us by mail in
ten to fourteen business days. "
Because of a recent trip, we just got this letter today. Big nothing burger. Pointed out that 4 nights were posted to MR in January, said nothing at all about whether they had sent any nights in February, which was the question we asked. *Sigh!*
If no nights post tomorrow, then you can bet both MR and Chase will get more strongly worded follow ups.
Wrote to Chase a few days later. A few days after that we heard back from Chase:
"I have asked an Escalation Specialist to review your
request and contact you once the review has been
completed. You can expect a response from us by mail in
ten to fourteen business days. "
Because of a recent trip, we just got this letter today. Big nothing burger. Pointed out that 4 nights were posted to MR in January, said nothing at all about whether they had sent any nights in February, which was the question we asked. *Sigh!*
If no nights post tomorrow, then you can bet both MR and Chase will get more strongly worded follow ups.
Mar 9, 2018 | 3:02 pm
#13
Suspended
Join Date: May 2012
Posts: 821
Is Chase and Marriott going to adjust their free night given for the credit card? Marriott continues to adjust each hotels category which makes it very difficult to find a cat 1-5 hotel.
Apr 17, 2018 | 7:19 am
#15
Join Date: Jul 2008
Location: ORD
Programs: AA LT Plat, United Silver, Hyatt Glob, Hilton Diamond, Marriott/SPG Platinum
Posts: 179
As I understand it, the ability to earn 1 EQN per $3k spend is going away. Did anybody see any mention of a timeframe to when this benefit will disappear?