Who Will Get the Points
#1
Original Poster
Join Date: Sep 2003
Location: MDT, PHL, BWI
Programs: HH Diamond, Starwood Platinum
Posts: 306
Who Will Get the Points
Stayed at Marriott property last week for work. Company Supervisor reserved and paid for 5 rooms for us all under his name.
Checked in and gave my id and rewards number. No points posted.
Will I get credit and points for the stay or will it go to the person who booked and paid for the stay?
Folio has person who booked the rooms name on it. Not mine.
Checked in and gave my id and rewards number. No points posted.
Will I get credit and points for the stay or will it go to the person who booked and paid for the stay?
Folio has person who booked the rooms name on it. Not mine.
Last edited by Tmpy; Jan 24, 2017 at 4:14 pm
#2
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,008
Master billed to the company - no one gets points.
#3
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
I'm going to guess this is a normal 5 room reservation under the Supervisor's name and the Supervisor paid for the the rooms. So probably the Supervisor will get the night/stay credits plus points for 3 of the rooms (the max number of rooms a person can get points from.)
#4
FlyerTalk Evangelist
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Location: Pittsburgh
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Yes, it depends on the arrangement. If a different personally personally stayed and paid for multiple rooms, that person get the points. Master billed, no one.
But either way, OP, if you didn't pay, you won't get points or nights.
But either way, OP, if you didn't pay, you won't get points or nights.
#5
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Yes, lots of facts unknown here. What was the arrangement with the property? Did the person book the rooms as a meeting planner? Were the charges moved to a single folio? Were the charges settled by a bill to the company or paid by CC?
T&Cs do call for the member to stay and pay to get credit for the room. A member can get credit for up to three rooms. The property can mess up and post all five rooms as individual stays. MR may audit the transaction and take back credit not due.
T&Cs do call for the member to stay and pay to get credit for the room. A member can get credit for up to three rooms. The property can mess up and post all five rooms as individual stays. MR may audit the transaction and take back credit not due.
#6
Original Poster
Join Date: Sep 2003
Location: MDT, PHL, BWI
Programs: HH Diamond, Starwood Platinum
Posts: 306
Yes, lots of facts unknown here. What was the arrangement with the property? Did the person book the rooms as a meeting planner? Were the charges moved to a single folio? Were the charges settled by a bill to the company or paid by CC?
T&Cs do call for the member to stay and pay to get credit for the room. A member can get credit for up to three rooms. The property can mess up and post all five rooms as individual stays. MR may audit the transaction and take back credit not due.
T&Cs do call for the member to stay and pay to get credit for the room. A member can get credit for up to three rooms. The property can mess up and post all five rooms as individual stays. MR may audit the transaction and take back credit not due.
Rooms as a meeting planner: No
Charges on a single folio? Each person who stayed got their own bill under the Manager's name and billed to his credit card.
Thanks for all the responses. I guess no stay or points will be credited.
#7
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,022
Arrangement with the property: None, Manager just booked five rooms in Manager's name. Each person checked in seperately at different times of the day.
Rooms as a meeting planner: No
Charges on a single folio? Each person who stayed got their own bill under the Manager's name and billed to his credit card.(
Rooms as a meeting planner: No
Charges on a single folio? Each person who stayed got their own bill under the Manager's name and billed to his credit card.(
Reads as if possibly a nice bonus for someone
But as above depends on the arrangement. Does your company have an agreement with Marriott? Stay at Marriott chain hotels frequently? Or was this a 1 off?
And as your name is not on the portfolio you get zlich (as in effect you were not there)
#8
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Arrangement with the property: None, Manager just booked five rooms in Manager's name. Each person checked in seperately at different times of the day.
Rooms as a meeting planner: No
Charges on a single folio? Each person who stayed got their own bill under the Manager's name and billed to his credit card.
Thanks for all the responses. I guess no stay or points will be credited.
Rooms as a meeting planner: No
Charges on a single folio? Each person who stayed got their own bill under the Manager's name and billed to his credit card.
Thanks for all the responses. I guess no stay or points will be credited.
#9
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,671
If you are sure the manager took the points, let him know that you like getting points as well. If you are not sure about that, don't bring it up.
HTB.
#10
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,516
Arrangement with the property: None, Manager just booked five rooms in Manager's name. Each person checked in seperately at different times of the day.
Rooms as a meeting planner: No
Charges on a single folio? Each person who stayed got their own bill under the Manager's name and billed to his credit card.
Thanks for all the responses. I guess no stay or points will be credited.
Rooms as a meeting planner: No
Charges on a single folio? Each person who stayed got their own bill under the Manager's name and billed to his credit card.
Thanks for all the responses. I guess no stay or points will be credited.
What I am unclear on is whether you had to pay him back. If yes, then he hi-jacked your points and you have to decide whether to say something to him about the practice. If not, then I would, personally, let it slide.
Sad part is that if he did not get nights credit and points credit for all the nights then some of those were lost entirely.
#11
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Not all of them. While the Supervisor might only get points for up to 3 rooms/night, if he used a Marriott branded CC they could still get up to 5 pts/$ spent for all the rooms.
#12
Original Poster
Join Date: Sep 2003
Location: MDT, PHL, BWI
Programs: HH Diamond, Starwood Platinum
Posts: 306
The company has no loyalty to Marriott or no contracted rate. This week they are at the Hampton Inn. Supervisor's rewards number was not on the folio. It even stated he could have earned points for this stay. He has no interest in earning points. Ugh! I did not pay him back since he used his company credit card to pay for the rooms and add it to his expense acct.
#13
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
I don't know the culture at your company nor do I know your relationship with your supervisor, but if it wouldn't cause you problems, you might ask your supervisor about letting you pay for the hotel's and expensing the charges. If the supervisor isn't interested in the points, maybe he won't have a problem if you are interested.
#14
A FlyerTalk Posting Legend
Join Date: Aug 2002
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I don't know the culture at your company nor do I know your relationship with your supervisor, but if it wouldn't cause you problems, you might ask your supervisor about letting you pay for the hotel's and expensing the charges. If the supervisor isn't interested in the points, maybe he won't have a problem if you are interested.
Re: the OP's current scenario, sounds like (just a guess) the supervisor just thought it was easier to book all the rooms w/ the company credit card & have a single expense report than multiple ones.
Cheers.
#15
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Before saying anything, the OP should examine the company travel policy to see whether there's something to the effect that individual employees keep the points and mikes they earn from business travel, etc.
It sounds like there's a lot of travel in small groups with the manager so that what happened will be a recurring event.
It sounds like there's a lot of travel in small groups with the manager so that what happened will be a recurring event.