Stays not posting, missing stay from time frame?
Nov 24, 2016 | 7:50 am
#1
Original Poster
Original Member
Join Date: May 1998
Location: Midwest
Programs: Marriott Titanium, IHG Plat, Hyatt Globalist, HHonors Diamond, AA Plat Pro, UA Silver
Posts: 604
Stays not posting, missing stay from time frame?
I am sitting at 74 nights. I have two stays that haven't posted yet although stays since have posted.
One was international cert stay where I checked in and out on the same day but still should count as a stay and one was a US stay and no reason it shouldn't have posted.
My question; I see the missing stay form to fill out but it won't let me do so until 10 business days have passed. How long does it
Usually take from submission to posting of nights? With a
Month left I was wondering if I
Might need to plan a mattress run
To get my last night in case this doesn't post quickly.
One was international cert stay where I checked in and out on the same day but still should count as a stay and one was a US stay and no reason it shouldn't have posted.
My question; I see the missing stay form to fill out but it won't let me do so until 10 business days have passed. How long does it
Usually take from submission to posting of nights? With a
Month left I was wondering if I
Might need to plan a mattress run
To get my last night in case this doesn't post quickly.
Nov 24, 2016 | 8:19 am
#2
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 74,154
Usually once the charge hits your credit card/the folio gets sent to you it should go to Marriott. If the former's happened, go ahead & send in the proper documentation to get credited. It's a holiday weekend so you might want to wait until the beginning of the week.
Often I call MR vs. using the online form & then they have me fax the folio w/ a note stating the problem. Yeah, it's a bit clunky compared to online, but usually the agent tells me to address it to him/her, which helps w/ getting it posted pretty quickly.
Cheers.
Often I call MR vs. using the online form & then they have me fax the folio w/ a note stating the problem. Yeah, it's a bit clunky compared to online, but usually the agent tells me to address it to him/her, which helps w/ getting it posted pretty quickly.
Cheers.