Obnoxious Marriott Vacations solicitation
#16
A FlyerTalk Posting Legend




Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
#17
Original Poster

Join Date: Jul 2014
Location: Madison, WI (MSN)
Programs: Delta Platinum, Hilton & Marriott Plastic Gold, Chick-fil-A Signature
Posts: 441
My complaint to Marriott was answered with a canned response that missed the point. It consisted of 2 sections that appeared to have been copied and pasted together.
a) Fraudsters are pretending to be Marriott mostly in Canada and Australia; don't get scammed. [In my case I do not believe this was a Marriott impersonator.]
b) Marriott shares personal information with various Marriott related entities but does not sell it to unaffiliated third parties. [No surprise here, since Marriott Vacations is affiliated with Marriott.]
So in other words, nothing. By the way a survey followed the email by a few hours and I gave them all 1's...
a) Fraudsters are pretending to be Marriott mostly in Canada and Australia; don't get scammed. [In my case I do not believe this was a Marriott impersonator.]
b) Marriott shares personal information with various Marriott related entities but does not sell it to unaffiliated third parties. [No surprise here, since Marriott Vacations is affiliated with Marriott.]
So in other words, nothing. By the way a survey followed the email by a few hours and I gave them all 1's...
#18
FlyerTalk Evangelist




Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,194
I haven't paid attention to this closely enough to care that much, nor do I pay attention to TUG, but how does the points system work in the secondary market? If someone wants out of their timeshare, do they sell their points? Or did this kill off the secondary market?
I briefly thought about buying a timeshare during the U.S. recession in 2009 when people were dumping them and banks weren't financing them. But then I realized that the maintenance fees made it not-really-worth-it to me, even if the underlying timeshare was close to free.
However, the points system could be more interesting...if it meant I wasn't really tied to one single property.
I briefly thought about buying a timeshare during the U.S. recession in 2009 when people were dumping them and banks weren't financing them. But then I realized that the maintenance fees made it not-really-worth-it to me, even if the underlying timeshare was close to free.
However, the points system could be more interesting...if it meant I wasn't really tied to one single property.
I get much more value out of the weeks program, and I am not tied to one property. The week lets me get in to my home resort over the points owners if I want to stay there, and I can still exchange through interval (and generally do quite well with trades). The points system tends to be much more expensive especially if you want to stay over a weekend, since the cost is heavily weighted so that weekends are significantly more expensive. If you are only planning to make shorter stays during the week it can provide some better value.
#19


Join Date: Feb 2013
Posts: 1,843
I'm glad I answered the call this time.
For 90 minutes and $99, I'm getting 4 nights in St Thomas.
Definitely worth it to me.
For 90 minutes and $99, I'm getting 4 nights in St Thomas.
Definitely worth it to me.
#20
Join Date: Feb 2008
Posts: 4
As far a general contacts from Marriott - we have TimeWarner as our TriplePlay carrier - and installed NoMoRoBo. Works GREAT - one ring, and you know that a robocall has been blocked. Other numbers, I block manually. Same with cell phones. I have made it PLAIN to Marriott that we are NEVER to be called while staying there. And I *remind* the pre-visit caller (calls the house to ask if there is *anything they can do for us* . . ) that we refuse to attend ANY more meetings - ever. I have told them to flag our listing as "cranky owner" or "really, really stubborn owner" and never call. Have dodged the bullet for years.
As far as "the best buyers are previous Marriott owners" - well, some of us have reached our saturation, thank you. I frankly would tell them that we travel OTHER ways that they do not provide, and also entertain ourselves in far more ways that just travel. As are most owners, we are hardly lost babes, and if we fly into a great city, we can book our OWN dining, show tickets, sports tickets,etc. Yes, there are folks who want it all done for them - and there has got be a concierge in NYC who has a line on Hamilton tickets!!!! - but otherwise, I thank Marriott for their previous service - and I am "all grown up" now, thank you.
Mamianka
#21


Join Date: Feb 2013
Posts: 1,843
You DO realize that if they sold you this, so you could VIEW the Marriott timeshare there, chances are that is NOT where you are staying. This is common - and gets lost in the flowery fast-talking. Might be worth a call to double check - and avoid disappointment when you arrive. Just sayin' . . .
As far a general contacts from Marriott - we have TimeWarner as our TriplePlay carrier - and installed NoMoRoBo. Works GREAT - one ring, and you know that a robocall has been blocked. Other numbers, I block manually. Same with cell phones. I have made it PLAIN to Marriott that we are NEVER to be called while staying there. And I *remind* the pre-visit caller (calls the house to ask if there is *anything they can do for us* . . ) that we refuse to attend ANY more meetings - ever. I have told them to flag our listing as "cranky owner" or "really, really stubborn owner" and never call. Have dodged the bullet for years.
As far as "the best buyers are previous Marriott owners" - well, some of us have reached our saturation, thank you. I frankly would tell them that we travel OTHER ways that they do not provide, and also entertain ourselves in far more ways that just travel. As are most owners, we are hardly lost babes, and if we fly into a great city, we can book our OWN dining, show tickets, sports tickets,etc. Yes, there are folks who want it all done for them - and there has got be a concierge in NYC who has a line on Hamilton tickets!!!! - but otherwise, I thank Marriott for their previous service - and I am "all grown up" now, thank you.
Mamianka
As far a general contacts from Marriott - we have TimeWarner as our TriplePlay carrier - and installed NoMoRoBo. Works GREAT - one ring, and you know that a robocall has been blocked. Other numbers, I block manually. Same with cell phones. I have made it PLAIN to Marriott that we are NEVER to be called while staying there. And I *remind* the pre-visit caller (calls the house to ask if there is *anything they can do for us* . . ) that we refuse to attend ANY more meetings - ever. I have told them to flag our listing as "cranky owner" or "really, really stubborn owner" and never call. Have dodged the bullet for years.
As far as "the best buyers are previous Marriott owners" - well, some of us have reached our saturation, thank you. I frankly would tell them that we travel OTHER ways that they do not provide, and also entertain ourselves in far more ways that just travel. As are most owners, we are hardly lost babes, and if we fly into a great city, we can book our OWN dining, show tickets, sports tickets,etc. Yes, there are folks who want it all done for them - and there has got be a concierge in NYC who has a line on Hamilton tickets!!!! - but otherwise, I thank Marriott for their previous service - and I am "all grown up" now, thank you.
Mamianka
As far as St Thomas, my Marriott account is reflecting in my upcoming reservations the 2 bedroom at the Cove timeshare which is what I purchased.
Everything so far has been on the up and up.
Can't answer yet about the presentation.
#22
FlyerTalk Evangelist




Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,194
Stay at the Cove timeshare villa for 99 bucks is a steal. I own there and love it. Even if you had to 'rough it' at the Frenchman's Reef Marriott next door it would be worth it.
#23
FlyerTalk Evangelist


Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 12,781
Fortunately we don't live close to their timeshare properties - once in a while we get some deals from them for a timeshare villa in Spain. Can't really work out how we could do that with 3 kids though - would someone babysit them while we are at the presentation or they only need 1 person to be there?
#24




Join Date: Sep 2012
Posts: 635
Fortunately we don't live close to their timeshare properties - once in a while we get some deals from them for a timeshare villa in Spain. Can't really work out how we could do that with 3 kids though - would someone babysit them while we are at the presentation or they only need 1 person to be there?
#25


Join Date: Jan 2008
Location: Plum Nelly
Programs: Marriott Bonvoy, Delta Sky Miles, and S&H Green Stamps
Posts: 642
Well, it's important to know that first place gets a Cadillac, second place gets a set of steak knives, and third place gets fired.
#26


Join Date: Feb 2013
Posts: 1,843
On an LNF rate.
Definitely looking forward to this trip.
Just hoping the rain and the mosquitos don't join us.
#27
FlyerTalk Evangelist




Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,194
When are you going? It is tropical climate so you can get sporadic rain showers, and yes I recommend bug spray for the evening if you are outside.
#29


Join Date: Feb 2013
Posts: 1,843
Glad I didn't hang up on that phone call.
We had a great time in a 2 bedroom villa at the Cove. The guy who gave us the presentation was great. The points system really doesn't meet our needs and we felt was not worth it. He understood and did not try to put the squeeze on us.
We had a great time in a 2 bedroom villa at the Cove. The guy who gave us the presentation was great. The points system really doesn't meet our needs and we felt was not worth it. He understood and did not try to put the squeeze on us.
#30
A FlyerTalk Posting Legend




Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 74,148
Glad I didn't hang up on that phone call.
We had a great time in a 2 bedroom villa at the Cove. The guy who gave us the presentation was great. The points system really doesn't meet our needs and we felt was not worth it. He understood and did not try to put the squeeze on us.
We had a great time in a 2 bedroom villa at the Cove. The guy who gave us the presentation was great. The points system really doesn't meet our needs and we felt was not worth it. He understood and did not try to put the squeeze on us.
Cheers.

