How long does it take to post?
Apr 9, 2016 | 6:26 pm
#1
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2002
Location: ORD
Posts: 14,772
How long does it take to post?
I stayed at the Renaissance Austin last week and checked out on Wednesday. It still hasn't posted to my Marriott Rewards account. My MR number was on the reservation - the app prompted me to check in and check out on my phone.
How long does it take to post? They also haven't emailed me a copy of my bill, like it said they would in 72 hours.
How long does it take to post? They also haven't emailed me a copy of my bill, like it said they would in 72 hours.
Apr 9, 2016 | 8:55 pm
#2
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,750
My recent experiences with Marriott full service properties (MI & Ren) is they take longer to post, typically 7 to 10 days. Limited service properties FI, CY, and RI tend to post faster (e.g. within the 72 hours). I'd give it 10 days and if the stay still hasn't posted then file a missing stay form.
One other note, if this was part of conference or other group booking it can take even longer to post until the entire group conference bill is settled.
--Jon
One other note, if this was part of conference or other group booking it can take even longer to post until the entire group conference bill is settled.
--Jon
Apr 10, 2016 | 8:45 am
#3
Original Poster
FlyerTalk Evangelist
Join Date: Nov 2002
Location: ORD
Posts: 14,772
Interesting, thanks.
Apr 11, 2016 | 2:43 pm
#4
Join Date: Jul 2012
Location: SFO
Programs: UA Plat; *A Gold; Marriott Gold
Posts: 351
[QUOTE=
... if this was part of conference or other group booking it can take even longer to post until the entire group conference bill is settled.
--Jon[/QUOTE]
This. In recent years I'm used to waiting a couple of weeks for points to post if I stayed to attend a conference, which is a lot of my travel. Agree that if not a group booking then give it 5-7 days to post.
... if this was part of conference or other group booking it can take even longer to post until the entire group conference bill is settled.
--Jon[/QUOTE]
This. In recent years I'm used to waiting a couple of weeks for points to post if I stayed to attend a conference, which is a lot of my travel. Agree that if not a group booking then give it 5-7 days to post.