Just curious, does anyone at Marriott ever bother to use their own websites or even spell-check them?

I know they're targeting millennials who oly knw hw 2 txt LOLs, but it appears they've hired some of them to run their websites as well.

Residence Inn's home page had a misspelling on it for 2 months. The mobile version of it still does, "Best Rate Gauranteed."

I'm not sure about other businesses, but most of the ones I've worked for required two sets of eyes look over anything that left the office. While not practical for individual e-mails, we still do it for any proper reports or work product which leaves the office.

It's no excuse for poor quality control work, but here's my guess:

1) Web copy is created in a Word document by a copy writer.

2) Copy is proofed and approved by many levels. Spelling is correct in this document.

3) Copy is given to graphic designer who may have made an error in Photoshop / In Design. Photoshop has no built-in spell check.

4) Or the error was by the web developer when putting the copy into the site code.


Of course, the site could be on a content management system, which means step 2-4 may be completely irrelevant.


I am no longer surprised by spelling and grammar errors on the Internet. Even sites with purported journalistic integrity rush copy editing and post errors. At least those sites edit as soon as errors are discovered...