A nice reply from the GM
Feb 14, 2015 | 1:44 pm
#16
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,502
I totally agree with the above, and I too plan on writing a letter to Marriott Corporate with a positive story. I just had my 1000th stay last week at a Marriott property. In this case it was the RC Pentagon City; a property I've stayed at many many times. I gave the staff a heads up that my 1000th night was occurring while there. I received: A card signed by the staff on duty that day, a snack gift each evening (was there for three nights), and the topper - a fully comp'd dinner for two in the hotel restaurant. We ordered a glass of red wine each, and they never let our glasses get empty! What a wonderful night that was. Ugh. What a hangover the next day! :-)
