Guest Services Check-In Screen
Sep 18, 2014 | 12:19 pm
#16
Join Date: Jul 2007
Location: Unknown but I call NC, USA home
Programs: Hilton Diamond, Marriott Plat, Delta Gold, UA Gold, AA Gold
Posts: 74
It's funny how the conversation went from "What information is on the screen" to how old and antiquated their system is... lol
Sep 19, 2014 | 6:49 am
#17
Join Date: Sep 2006
Location: Cumbria
Programs: BA, Marriott, Hertz, Dennis The Menace Fan Club
Posts: 2,017
I had a look at the screen at the Ren Malmo yesterday when checking out, and it's a Windows system rather than the ASCII one posted above. Still seems to display the same info though.
Sep 25, 2014 | 3:40 am
#18
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
I'll just point to the issues UA/CO and American West and US have experienced in the past
Oct 3, 2014 | 8:36 pm
#19
Join Date: Apr 2014
Location: New York, Boston- Intern at AA
Programs: AA Gold/ ADM Club, VS Gold, Global Entry, DL Silver, Marriott Gold, SPG Gold
Posts: 30
Check in screen
Does anyone have a screen shot or other pic of what the check in screen looks like when the FD agent checks you in? How does it display my rewards account info/ elite status and special requests (such as high floor)? I know there was a thread a few months ago but that pic was from a few years ago.
Oct 3, 2014 | 10:17 pm
#20
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 74,139
Does anyone have a screen shot or other pic of what the check in screen looks like when the FD agent checks you in? How does it display my rewards account info/ elite status and special requests (such as high floor)? I know there was a thread a few months ago but that pic was from a few years ago.
scroll back last few pages; you'll find it.Cheers
Oct 4, 2014 | 11:11 am
#21
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus, HH Gold, Hertz PC, National Executive, etc.
Posts: 31,677
From the data above, a new system will go in early next year.
Oct 5, 2014 | 8:28 am
#22
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
current generation of systems will not start to be replaced until 2015
Oct 10, 2014 | 10:39 am
#23
Join Date: Oct 2007
Location: Frozen in Carbonite
Programs: UA Aluminum 0.6MM, Bonvoy Life Sentence, Hyatt Eliteist, AA Super Plutonium
Posts: 2,878
I was staying at the Ritz in Toronto recently when the front desk rep said "wow - you really like our hotels, huh?"
I was a bit surprised and taken aback by this -- he said that he could see all of my previous stays at different RC properties (maybe 8-9 in the prior 12 months?)
A little creepy...
I was a bit surprised and taken aback by this -- he said that he could see all of my previous stays at different RC properties (maybe 8-9 in the prior 12 months?)
A little creepy...
Oct 10, 2014 | 11:25 am
#24
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,599
Past future stays on the system can be useful. Recently we were on a multistay Marriott Ritz trip and left something valuable at Marriott #1. Checking in at Marriott #2, the clerk called Marriott #1 and arranged to have it shipped to Marriott #3.
Oct 11, 2014 | 12:01 pm
#25
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 74,139
Cheers.
Jul 6, 2015 | 6:17 pm
#26
Join Date: Jan 2015
Programs: Marriott Titanium and LTP, United Gold
Posts: 827
What is most interesting is Nights to Renew... if you have a credit card that gives you, say, platinum, it would be a lot of nights...late in the year..easy to know you are not important.
That said, I saw nothing like that on my screen in a recent stay at a FFI. It did say that I had the Marriott Biz card.