"Identity Theft by Marriott" ™
#16
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I don't think anyone is questioning the viewing of ID for check-in. That's been around for years. It's the copying of the DL info that Richard (and others) have a problem w/. While I do use my DL for ID when traveling in the US I don't allow them to copy anything. A Doubletree FDC (think it was DT; it was a Hilton brand) near SFO wanted to copy my DL & CC several years ago. I politely said that was a non-starter & he backed off.
Heck, when I was at the Prague Marriott they wanted to copy my AAA card to prove I was eligible for the rate & made up some b.s. about corp requiring it. I called them on it as I knew HQ didn't have that rule & said they could look at the card to verify it was me since they also had my passport in their hand with my name & pic but that was about it/no copying. We really got into it tooth & nail.
Re: clerks asking for zip code on cash at stores - blame their employers, not the clerk. They're just doing it for marketing purposes/where customers are coming from. I normally say 00000. Clerks look startled, but then shrug & plug it in.
Cheers.
Heck, when I was at the Prague Marriott they wanted to copy my AAA card to prove I was eligible for the rate & made up some b.s. about corp requiring it. I called them on it as I knew HQ didn't have that rule & said they could look at the card to verify it was me since they also had my passport in their hand with my name & pic but that was about it/no copying. We really got into it tooth & nail.
Re: clerks asking for zip code on cash at stores - blame their employers, not the clerk. They're just doing it for marketing purposes/where customers are coming from. I normally say 00000. Clerks look startled, but then shrug & plug it in.
Cheers.
#17




Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,628
What kind of ID theft could take place with just a DL number? I know the SS# could cause a lot of havoc if an ID thief has it.
Would they need more than a DL#?
Just curious and not defending the hotel. I have never had a hotel copy my DL# as an FYI. Not sure how I would react.
Would they need more than a DL#?
Just curious and not defending the hotel. I have never had a hotel copy my DL# as an FYI. Not sure how I would react.
Last edited by apodo77; May 2, 2014 at 7:54 am
#18




Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,579
What kind of ID theft could take place with just a DL number? I know the SS# could cause a lot of havoc if an ID thief has it.
Would they need more than a DL#?
Just curious and not defending the hotel. I have never had a hotel copy my DL# as an FYI. Not sure how I would react.
Would they need more than a DL#?
Just curious and not defending the hotel. I have never had a hotel copy my DL# as an FYI. Not sure how I would react.
Might also get YOU arrested http://www.idtheftcenter.org/Governm...s-license.html
#19




Join Date: Dec 2009
Location: Nashville, TN
Programs: Marriott Lifetime Titanium.;UA 1.5MM; UA Lifetime Gold (whoppee); DL Plat
Posts: 2,129
(Note: This is a more general issue, not a hotel review. I will review the hotel in the appropriate thread for this hotel.)
Tonight, when I checked into the Courtyard San Diego Sorrento Mesa/La Jolla, the night desk clerk not only asked for my credit card and driver's license, he swiped the credit card and then insisted on also entering into his computers all the details on my driver's license.
When I asked why, he said it was the law and also could be helpful to the police! He also claimed it was required by all hotels. In fact, I believe that in California, credit card privacy laws actually prohibit saving this information. It's also never happened to me at any other hotel in the USA, including others in San Diego county.
I'm surprised he didn't demand my social security number.
If my card is subsequently misused, do I have a case against these folks for identity theft? Is this really some kind of new Marriott policy?
Tonight, when I checked into the Courtyard San Diego Sorrento Mesa/La Jolla, the night desk clerk not only asked for my credit card and driver's license, he swiped the credit card and then insisted on also entering into his computers all the details on my driver's license.
When I asked why, he said it was the law and also could be helpful to the police! He also claimed it was required by all hotels. In fact, I believe that in California, credit card privacy laws actually prohibit saving this information. It's also never happened to me at any other hotel in the USA, including others in San Diego county.
I'm surprised he didn't demand my social security number.
If my card is subsequently misused, do I have a case against these folks for identity theft? Is this really some kind of new Marriott policy?
#20
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Did they change that since?
Does no state have the SSN as the DL number any more?
#21




Join Date: Aug 2004
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I believe the Social Security Protection Act of 2010 which limits the Government's use of and access to social security numbers; probably doesn't allow states to use the SSN in a DL number anymore. I don't know that for sure, but at least I pointed those interested in finding out more int he right direction so they can go read up on it.
#22
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I've had trouble on the zip code in stores and at gas pumps when it wants my nine digit zip code (that I don't have memorized).
#23
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What kind of ID theft could take place with just a DL number? I know the SS# could cause a lot of havoc if an ID thief has it.
Would they need more than a DL#?
Just curious and not defending the hotel. I have never had a hotel copy my DL# as an FYI. Not sure how I would react.
Would they need more than a DL#?
Just curious and not defending the hotel. I have never had a hotel copy my DL# as an FYI. Not sure how I would react.
In addition, for ID theft, knowing your birthdate is helpful. Sometimes it's enough to convince a credit card call center worker that you're the one calling to request an address change and an new card, for example. Or knowing your name and birthdate can enable someone to find your mother's maiden name and birthdate (from birth records), which is often used for credit card and bank security questions.
#24
Join Date: Jun 2003
Location: Houston TX
Posts: 284
That is what I always thought and I'd tell them that they didn't need it or gave them a made up one. Then one day my AmEx was rejected - they at least were using for it a security check. And I believe that the gas stations (at least some of them) are also using as security check. If it is a stolen card, I guess you are less likely to know the home zip.
#25




Join Date: May 1998
Location: Naples FL, Munich DE
Programs: UA MM, AA 2MM, Marriott LT Titanium, Hilton Gold
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Yes, many stores (e.g., Wal-Mart) and gas stations (Sam's) use the billing ZIP as part of the authorization process for credit card purchases.
You'll note that Sharon was clear in limiting her comment to "clerks asking for zip code on cash at stores" (emphasis added).
You'll note that Sharon was clear in limiting her comment to "clerks asking for zip code on cash at stores" (emphasis added).
#26
Join Date: Jun 2003
Location: Houston TX
Posts: 284
sorry - missed the reference to zip on "cash"
#27
Join Date: Jan 2013
Location: LA
Posts: 1,281
I'm pretty sure my home address is listed in my profile as I always get stuff from Marriott anyways, and I've seen their system (Opera) and it shows our home address when we check-in (it's tied to our rewards account). Unless of course you decide to only provide a business address....
#28
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Yes, many stores (e.g., Wal-Mart) and gas stations (Sam's) use the billing ZIP as part of the authorization process for credit card purchases.
You'll note that Sharon was clear in limiting her comment to "clerks asking for zip code on cash at stores" (emphasis added).
You'll note that Sharon was clear in limiting her comment to "clerks asking for zip code on cash at stores" (emphasis added).
Cheers.
#29
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Join Date: Jan 2005
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I'm pretty sure my home address is listed in my profile as I always get stuff from Marriott anyways, and I've seen their system (Opera) and it shows our home address when we check-in (it's tied to our rewards account). Unless of course you decide to only provide a business address....
Because it's not a USPS mailbox, it's accepted at places that say "no PO boxes". (It's called a Suite number, not a PO box, in the actual address.)
Now, I don't know if I'd consider the cost worth it just for "hiding" my home address. But since I needed it for package signing while I'm away on travel, etc, it was a no brainer for me to move "all" my "sensitive" mail there instead of just packages.
Last edited by sdsearch; May 5, 2014 at 9:37 am
#30
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PO Regs say you're supposed to use "PMB" (Private Mail Box) in the address, not "Suite". They might start to enforce that some day. Or maybe not.

