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Old Apr 25, 2013 | 8:59 am
  #16  
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As noted in the rules, it is entirely up to the hotel, but expecting to be upgraded to a 2 BR suite is pushing it to say it mildly.

One's expectations should not be so grand, it does happen, but one should not view it as an entitlement.
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Old Apr 25, 2013 | 9:28 am
  #17  
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If your company routinely books two employees to a room then expects you to try to wheedle the hotel into getting a second bedroom for free or be stuck with no privacy or dignity during business travel, I'd be complaining to them, not Marriott.
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Old Apr 25, 2013 | 10:04 am
  #18  
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Originally Posted by VickiSoCal
... I'd be complaining to them, not Marriott.
I was thinking the same thing.

Note that it does take me way, way back to my first job right out of college. On my very first "business" trip there were 4 of us traveling, 3 male/1 female. At the time, I figured that the female would get her own room, but I wasn't sure if the other 3 would have to share a room or not. (Actually, I figured that at best they wouldn't force us to share beds, thus 2 would be in one room and 1 would get his own room.

I was very surprised that they said everyone gets their own room. (Note in college I was used to sharing rooms with upwards of 4/5/6 or even more in a room.)
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Old Apr 25, 2013 | 10:06 am
  #19  
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Originally Posted by hhoope01
(Note in college I was used to sharing rooms with upwards of 4/5/6 or even more in a room.)
Sounds like some sort of a party!
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Old Apr 25, 2013 | 10:13 am
  #20  
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It's really up to the property. I know in the past suites are not included but I have been staying in the same property for a few months now and have been upgraded to a suite several times in the past.
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Old Apr 25, 2013 | 10:14 am
  #21  
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I got lucky in grad school- travelling to APS (American Physical Society) conference I was the only female grad student presenting a paper from my university and no female profs in the chem department attended APS, so I got my own room. Male grad students had to share.

But in the business world- IMO no way should associates be required to share a room.
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Old Apr 25, 2013 | 11:35 am
  #22  
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guys - thanks for all the help here and understand this may be pushing it a bit. Will try but without expectations. I've tried to change the corporate policy but to no avail. Without releasing the name here, it's even in the fortune 100 - sucks but we're trained to suck it up for the time being or dole out cash
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Old Apr 25, 2013 | 1:30 pm
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Originally Posted by VickiSoCal
If your company routinely books two employees to a room then expects you to try to wheedle the hotel into getting a second bedroom for free or be stuck with no privacy or dignity during business travel, I'd be complaining to them, not Marriott.
I've worked for a few companies that have tried this approach for sales conferences and the like. It usually only lasted once. In one case, it was suggested, then retracted about 8 hours later.

Amazing what a bunch of phone calls to HR can accomplish before/after the fact. One of my colleagues got stuck with a nudist, one got stuck with a partier from a timezone 2 hours west, and a few even had to book another room at the conference when their roommate "ordered-in" companionship.

All it takes is relating a few of these stories and settlements, and that sharing room thing drifts away....
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Old Apr 25, 2013 | 1:31 pm
  #24  
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lol I didn't think of that angle - you've placed few strategies in my mind
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Old Apr 25, 2013 | 2:03 pm
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No upgrade???

1. As I have posted in too many threads: the rules changed last year so that SUITES are NOW INCLUDED in the program.
2. As I have posted in too many threads, the rule limiting room upgrades to one level up, was eliminated last year.

Last edited by ohmark; Apr 25, 2013 at 2:12 pm
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Old Apr 25, 2013 | 2:37 pm
  #26  
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Originally Posted by ohmark
1. As I have posted in too many threads: the rules changed last year so that SUITES are NOW INCLUDED in the program.
2. As I have posted in too many threads, the rule limiting room upgrades to one level up, was eliminated last year.
Agreed but for some reason I thought one bedroom to two bedroom at RI and FI were still excluded or treated differently.
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Old Apr 25, 2013 | 2:52 pm
  #27  
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Originally Posted by VickiSoCal
Agreed but for some reason I thought one bedroom to two bedroom at RI and FI were still excluded or treated differently.
I'm with you. My understanding is that an upgrade to a 2BR is optional and at the hotel's discretion.
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Old Apr 25, 2013 | 3:47 pm
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Originally Posted by sam007
guys - thanks for all the help here and understand this may be pushing it a bit. Will try but without expectations. I've tried to change the corporate policy but to no avail. Without releasing the name here, it's even in the fortune 100 - sucks but we're trained to suck it up for the time being or dole out cash
I know times are tough....but a $35 rate difference between what you reserved and what you want..divided by 2...$17 each. I'd pay that all day/night long, especially if your colleague snores.
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Old Apr 25, 2013 | 4:03 pm
  #29  
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Been Gold at a minimum since 2000 and Plat for most of the past 7-8 years. I have never received an upgrade to a two-bedroom suite at any Marriott brand. Many hundreds of nights...lots of Residence Inns...never got this upgrade. When I want a 2-bedroom suite at an RI, which I do at least three or four times a year, I confirm it in advance.

Maybe the property is BS'ing you, maybe not. Reality is that I see this room type sold out a lot so I can't really fault the hotel for not giving them away.

Even moreso at a Fairfield Inn. The very nature of the motel brands is such that people book them as walk-ups, even late into the evening. If the hotel has one left, why should they give it to you for free a couple days ahead of time when they might be able to sell it to someone who really needs it and is willing to pay for it? It's a bit different than a large downtown hotel where their data models tell them they can start upgrading elites a day or so before arrival.

I'm staying in a 2-bedroom RI suite starting tomorrow night. I notice that it is already sold out because I went to add one for another family and they are gone. Most properties don't have a lot of these suites...

If we're going to trash Marriott's upgrade stinginess, I'll keep it focused on the rarity of junior suite or standard 1-bedroom suite upgrades at hotels I know happen to have more than a few to give. Starwood blows Marriott away in this regard.
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Old Apr 25, 2013 | 4:18 pm
  #30  
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Originally Posted by FlyingDL4Fun
I know times are tough....but a $35 rate difference between what you reserved and what you want..divided by 2...$17 each. I'd pay that all day/night long, especially if your colleague snores.
You beat me to it--exactly what I was going to say!
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