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Old Nov 10, 2003 | 6:06 pm
  #1  
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Join Date: Feb 2003
Location: Pittsburgh
Programs: Star Alliance Gold, SPG Plat, Hilton Gold, Marriott Silver, Avis Rock Star
Posts: 1,217
AYS above and beyond

Just a quick note of thanks: upon checking into the Marriott City Center tonight in MSP (3rd month in a row of weekly 3+night stays) I found a birthday card from an At Your Service rep, Kathleen, on the desk. It is a wonderful gesture, and tremendously appreciated. Not sure how they knew, but I will simply be appreciative.

They seem to have better memories (or databases) than most of my relatives!
liveon777 is offline  
Old Nov 10, 2003 | 8:57 pm
  #2  
 
Join Date: Sep 2003
Posts: 79
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by liveon777:
Not sure how they knew, </font>
They know everything, and I mean e-v-e-r-y-t-h-i-n-g! They once had a sheriff waiting for me at the hotel. How they found out about the bank robbery, I'll never know!
whatsontv is offline  
Old Nov 10, 2003 | 9:37 pm
  #3  
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Join Date: Feb 2003
Location: Pittsburgh
Programs: Star Alliance Gold, SPG Plat, Hilton Gold, Marriott Silver, Avis Rock Star
Posts: 1,217
I take it ALL back!
After dinner, stopped by the lobby bar, and one of the regular bartenders mentioned they had asked someone "on high" (my quote, not theirs) if they would give me a suite as a present. Instead, I have a corner angle room with a stall shower sans tub, didn't notice earlier.
Not even a place to put shampoo where it won't fall over.
To top it off, a pair of MSFT newbies have far better rooms than I do, doubt they spent 75 nights in hotels while in college last year. Slightly disenchanted
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