Concierge Lounge Access - During the Day
Oct 13, 2003 | 10:59 am
#1
Original Poster
Join Date: Jun 2000
Location: DFW, 3.5 MM, AA EXP, LIFETIME PLATINUM, MARRIOTT LIFETIME PLATINUM, STARWOOD AMBASSADOR 223 NIGHTS, AND LIFETIME GOLD, HILTON DIAMOND, NATIONAL EXECUTIVE ELITE
Posts: 5,847
Concierge Lounge Access - During the Day
Hi all,
Just curious as to what people's experiences have been re: C. Lounge access during the day (i.e. excluding the normal breakfast and evening hours).
My experience has been that in most Marriotts one has access during the day - there are normally cookies, and/or fruit/coffee available. Granted, there is no attendant during this mid-day period, (which I do not expect at all - and is fine with me).
However, am currently at a property where the room shuts down at 10 am sharp - and no access granted until 5 p.m.
I have never run into this before, and was simply curious as to what people's experiences have been.
Thanks.
Just curious as to what people's experiences have been re: C. Lounge access during the day (i.e. excluding the normal breakfast and evening hours).
My experience has been that in most Marriotts one has access during the day - there are normally cookies, and/or fruit/coffee available. Granted, there is no attendant during this mid-day period, (which I do not expect at all - and is fine with me).
However, am currently at a property where the room shuts down at 10 am sharp - and no access granted until 5 p.m.
I have never run into this before, and was simply curious as to what people's experiences have been.
Thanks.
Oct 13, 2003 | 12:46 pm
#2
Join Date: Sep 2001
Location: SJC (AA PLT 2MM - Marriott LTT - Avis Preferred)
Posts: 2,252
Given the spottiness of recent c-lounge hours, I would try to negotiate getting comp'ed on at least the non-booze minibar items & snacks, if your room is so equipped.
[This message has been edited by ntamayo (edited 10-13-2003).]
[This message has been edited by ntamayo (edited 10-13-2003).]
Oct 13, 2003 | 1:09 pm
#3
Join Date: Nov 2001
Location: Minneapolis, MN, USA
Programs: NW Platinum Elite * UA Premier * Marriott Platinum * Hertz #1Gold Five Star
Posts: 116
I would agree with your findings. Most Marriotts have the lounge open (with room card). I have seen pretzels or bowl of fruit. If they have a mini fridge - then that is open with water/soda. Usually the main fridge in the back is the beer/wine/milk - so that is locked in the kitchen.
I am usually away (work) during the day - but if Mrs. MSP Flyer comes with -- or it is vacation - we might stop in during the day. I don't recall any of them ever being locked during 10a-5p (but again - rarely am in hotel during these hours).
Personally - I always recommend taking 1-2 soda/waters from the lounge at night. Then I have these available during the day in my room (warm - but with ice it is ok).
I am usually away (work) during the day - but if Mrs. MSP Flyer comes with -- or it is vacation - we might stop in during the day. I don't recall any of them ever being locked during 10a-5p (but again - rarely am in hotel during these hours).
Personally - I always recommend taking 1-2 soda/waters from the lounge at night. Then I have these available during the day in my room (warm - but with ice it is ok).
Oct 13, 2003 | 1:49 pm
#4
Join Date: May 2002
Location: SNA
Programs: STARS/LUMINOUS, PRIVE, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club
Posts: 2,612
As far as I know, the lounge policy is left to each hotel - some are open only mornings & evenings (business type suburban properties), some open all day (downtown) and some even open on weekends. So you are going to find a mix but I don't see why they should comp you drinks, etc when they are not open. Maybe there isn't high enough of a demand at that hotel to have it available all day/night. If there is a Marriott standard, then it certainly isn't followed since I can name numerous exceptions.
Oct 13, 2003 | 2:43 pm
#5
Original Poster
Join Date: Jun 2000
Location: DFW, 3.5 MM, AA EXP, LIFETIME PLATINUM, MARRIOTT LIFETIME PLATINUM, STARWOOD AMBASSADOR 223 NIGHTS, AND LIFETIME GOLD, HILTON DIAMOND, NATIONAL EXECUTIVE ELITE
Posts: 5,847
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by MSP Flyer:
I would agree with your findings. Most Marriotts have the lounge open (with room card). I have seen pretzels or bowl of fruit. If they have a mini fridge - then that is open with water/soda. Usually the main fridge in the back is the beer/wine/milk - so that is locked in the kitchen.
MSP - Thanks. I agree 100% - and this has been my experience for the last several years. I have started taking bottled water and my gingerale back to my room at night..lol.
I am usually away (work) during the day - but if Mrs. MSP Flyer comes with -- or it is vacation - we might stop in during the day. I don't recall any of them ever being locked during 10a-5p (but again - rarely am in hotel during these hours).
Personally - I always recommend taking 1-2 soda/waters from the lounge at night. Then I have these available during the day in my room (warm - but with ice it is ok).</font>
I would agree with your findings. Most Marriotts have the lounge open (with room card). I have seen pretzels or bowl of fruit. If they have a mini fridge - then that is open with water/soda. Usually the main fridge in the back is the beer/wine/milk - so that is locked in the kitchen.
MSP - Thanks. I agree 100% - and this has been my experience for the last several years. I have started taking bottled water and my gingerale back to my room at night..lol.
I am usually away (work) during the day - but if Mrs. MSP Flyer comes with -- or it is vacation - we might stop in during the day. I don't recall any of them ever being locked during 10a-5p (but again - rarely am in hotel during these hours).
Personally - I always recommend taking 1-2 soda/waters from the lounge at night. Then I have these available during the day in my room (warm - but with ice it is ok).</font>
Oct 14, 2003 | 6:15 am
#6
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Join Date: Jul 2001
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[This message has been edited by socrates (edited Mar 23, 2004).]
[This message has been edited by socrates (edited Mar 23, 2004).]
Oct 14, 2003 | 6:21 am
#7
Original Poster
Join Date: Jun 2000
Location: DFW, 3.5 MM, AA EXP, LIFETIME PLATINUM, MARRIOTT LIFETIME PLATINUM, STARWOOD AMBASSADOR 223 NIGHTS, AND LIFETIME GOLD, HILTON DIAMOND, NATIONAL EXECUTIVE ELITE
Posts: 5,847
Socrates -
Thanks. Great news. As a result of my discussion with someone in Exec. Office, the Lounge will be open during the day - starting today.
I was pretty confident that was the standard.
Thanks. Great news. As a result of my discussion with someone in Exec. Office, the Lounge will be open during the day - starting today.
I was pretty confident that was the standard.
Oct 14, 2003 | 10:21 am
#8
FlyerTalk Evangelist
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Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
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Posts: 13,747
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[This message has been edited by socrates (edited Mar 23, 2004).]
[This message has been edited by socrates (edited Mar 23, 2004).]