Expedia vs Marriott web site
Nov 24, 2001 | 7:03 pm
#1
Original Poster
Join Date: Nov 2001
Location: Ontario, Canada
Programs: AC*SE MM, Hilton Gold, Marriott Gold, IHG Dia RA
Posts: 3,487
Expedia vs Marriott web site
Will I get the same stay credit if I book a Marriott stay through Expedia or the Marriott web site? Will the Double Points special still apply if I pay Expedia with Visa?
Nov 30, 2001 | 9:17 am
#2
Original Poster
Join Date: Nov 2001
Location: Ontario, Canada
Programs: AC*SE MM, Hilton Gold, Marriott Gold, IHG Dia RA
Posts: 3,487
I just got a reply to the above question from Marriott, so I thought I'd stick it in here for archival purposes!
Here's the quote:
When booking through a online travel agency, it disqualifies you from earning points.
In order to receive credit for your stay at all, you would have to pay through Marriott.
We are always happy to assist you with your Marriott Rewards account. If you have any further questions, please visit us online at www.marriottrewards.com
Here's the quote:
When booking through a online travel agency, it disqualifies you from earning points.
In order to receive credit for your stay at all, you would have to pay through Marriott.
We are always happy to assist you with your Marriott Rewards account. If you have any further questions, please visit us online at www.marriottrewards.com
Nov 30, 2001 | 10:25 am
#3
Join Date: Jul 1999
Location: Land of 10,000 Upgrades
Posts: 9,459
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">When booking through a online travel agency, it disqualifies you from earning points.</font>
Nov 30, 2001 | 10:50 am
#4
Original Poster
Join Date: Nov 2001
Location: Ontario, Canada
Programs: AC*SE MM, Hilton Gold, Marriott Gold, IHG Dia RA
Posts: 3,487
I think the key phrase is in the second line of their response - "pay through Marriott". Perhaps if the payment is not made directly to Marriott stay credit is not earned?
My experience is that, despite their statement, merely booking through an online travel agency doesn't disqualify.
In any event, it looks like Expedia's special rate won't earn me any points.
My experience is that, despite their statement, merely booking through an online travel agency doesn't disqualify.
In any event, it looks like Expedia's special rate won't earn me any points.
Dec 4, 2001 | 4:07 pm
#5
Join Date: Sep 2000
Location: MCI. AA Plat, UA PrmEx., Mrrtt Gold, Hz Pres.Circle, HHonors Gold
Posts: 1,070
I have ALWAYS experienced a great deal of pain getting points to post to hotel programs when booking through Expedia or Travelocity. The only good news: eventually I've gotten the points - after writing letters, faxing receipts, making phone calls, etc. For long stays, I will usually go through the pain. For short stays, I won't.
I don't use Expedia or Travelocity anymore unless the rate really is a LOT better than any other source which, to Expedia's/Travelocity's credit, it sometimes is.
I've booked Marriott and HHonors stays through Orbitz, and the points have posted with no problems.
I don't use Expedia or Travelocity anymore unless the rate really is a LOT better than any other source which, to Expedia's/Travelocity's credit, it sometimes is.
I've booked Marriott and HHonors stays through Orbitz, and the points have posted with no problems.