US$200 stolen from my room in Marriott Reforma, Mexico City
Jul 9, 2012, 4:54 am
#16
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I also lost some money in marriott before
Last edited by kunk00; Aug 27, 2012 at 3:03 pm
Jul 9, 2012, 2:25 pm
#18
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that is ok
Last edited by kunk00; Aug 27, 2012 at 3:04 pm
Sep 30, 2012, 4:43 pm
#19
Join Date: Sep 2012
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I've just came back from a two-night stay at the Marriott Reforma in Mexico. On the last day I left the hotel for a late lunch and left my purse with my wallet in the room. Since it was mid afternoon and the room was already fixed i thought it would be ok (was not expecting anybody to enter).
Staff people must have seen me downstairs going out without my purse and took the opportunity to get USD 100 out of my wallet, and give me $1800 pesos (as if it was a currency exchange operation). And they did pretty organized too: I had my dollars folded in one side of the wallet and $100 pesos folded in the other side, and they folded their $1800 pesos in the correct side, together with my own $100 pesos.
It was my fault that I did not put the purse/wallet in the safe as my passport and other things were. But that opens the question as to how safe our personal stuff are in the hotel room. Forgetting about the money that was taken, I brought to the US money that I was not aware. That could have been anything. The hotel has our address, and since they added money to my wallet, they could as well add drugs and other things for us to transport back to the US without knowing (and claim it later!)
Staff people must have seen me downstairs going out without my purse and took the opportunity to get USD 100 out of my wallet, and give me $1800 pesos (as if it was a currency exchange operation). And they did pretty organized too: I had my dollars folded in one side of the wallet and $100 pesos folded in the other side, and they folded their $1800 pesos in the correct side, together with my own $100 pesos.
It was my fault that I did not put the purse/wallet in the safe as my passport and other things were. But that opens the question as to how safe our personal stuff are in the hotel room. Forgetting about the money that was taken, I brought to the US money that I was not aware. That could have been anything. The hotel has our address, and since they added money to my wallet, they could as well add drugs and other things for us to transport back to the US without knowing (and claim it later!)
Sep 30, 2012, 4:53 pm
#20
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Had an iphone blatantly stolen from the Ren Phuket. Management didn't do anything. Not even adjust my $800 or so bill. Got a few points. Had to buy a new one in OZ for a grand 
Sep 30, 2012, 5:01 pm
#21
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Oct 1, 2012, 7:25 am
#22
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I've just came back from a two-night stay at the Marriott Reforma in Mexico. On the last day I left the hotel for a late lunch and left my purse with my wallet in the room. Since it was mid afternoon and the room was already fixed i thought it would be ok (was not expecting anybody to enter).
Staff people must have seen me downstairs going out without my purse and took the opportunity to get USD 100 out of my wallet, and give me $1800 pesos (as if it was a currency exchange operation). And they did pretty organized too: I had my dollars folded in one side of the wallet and $100 pesos folded in the other side, and they folded their $1800 pesos in the correct side, together with my own $100 pesos.
It was my fault that I did not put the purse/wallet in the safe as my passport and other things were. But that opens the question as to how safe our personal stuff are in the hotel room. Forgetting about the money that was taken, I brought to the US money that I was not aware. That could have been anything. The hotel has our address, and since they added money to my wallet, they could as well add drugs and other things for us to transport back to the US without knowing (and claim it later!)
Staff people must have seen me downstairs going out without my purse and took the opportunity to get USD 100 out of my wallet, and give me $1800 pesos (as if it was a currency exchange operation). And they did pretty organized too: I had my dollars folded in one side of the wallet and $100 pesos folded in the other side, and they folded their $1800 pesos in the correct side, together with my own $100 pesos.
It was my fault that I did not put the purse/wallet in the safe as my passport and other things were. But that opens the question as to how safe our personal stuff are in the hotel room. Forgetting about the money that was taken, I brought to the US money that I was not aware. That could have been anything. The hotel has our address, and since they added money to my wallet, they could as well add drugs and other things for us to transport back to the US without knowing (and claim it later!)
This is twice now we've heard about thefts at the Marriott Reforma Mexico City. Perhaps a letter to HQ should be written by those who were robbed.
The irony is when you click on 'explore our hotel', the following comes up: "Security guard 24 hours and CCTV System". I'm guessing for the lobby area only vs hallways on floors, but it would be interesting to find out if it is hallways & if they could check who entered the room.
Cheers.
Oct 1, 2012, 10:20 am
#23
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I think all decent hotel rooms should have in room safes, and there should be no additional fee for this. Especially in extended stay properties like RI it shocks me that safes aren't provided.
Oct 1, 2012, 10:41 am
#24
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A relative of mine had her passport, laptop and cash stolen from a hotel safe. No additional coverage due because of that.
Oct 1, 2012, 11:03 am
#25
Join Date: Oct 2011
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Milockie Hotel Safe Lock - Now Available In the U.S
for those of you concerned about your valuables in a hotel safe,
Milockie Hotel Safe Lock - Now Available In the U.S
http://www.corporatetravelsafety.com...g54i3cel0obqe0
In regards to the OP's money being stolen-Marriott or not, I have always kept my valuables in the hotel safe, though I must confess that I have not used the Milockie safe lock, I guess it could be an option for some here.
Why would you temp someone from a third world country with $200 out in the open? That is probably her monthly salary
Milockie Hotel Safe Lock - Now Available In the U.S
http://www.corporatetravelsafety.com...g54i3cel0obqe0
In regards to the OP's money being stolen-Marriott or not, I have always kept my valuables in the hotel safe, though I must confess that I have not used the Milockie safe lock, I guess it could be an option for some here.
Why would you temp someone from a third world country with $200 out in the open? That is probably her monthly salary
Oct 1, 2012, 11:15 am
#26
Join Date: Oct 2011
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Originally Posted by SkiAdcock
OP acknowledges it was his fault for leaving the $$ in the first place, but that doesn't invalidate his statement that one should be able to leave things in one's personal belongings (such as backpack, luggage, undies, jean pocket) without them being searched by an employee.
And as bdschobel mentions, not everything fits into an in-room safe. My laptop doesn't, and I'm not about to run down to the front desk to check it into their safe (which has a disclaimer/limit on what can be claimed btw) each time I'm in/out of the room.
The OP will have to chalk this up as $200 lesson learned, but the hotel management/security team needs to be informed as well that they have a thief amongst their employees.
Cheers.
And as bdschobel mentions, not everything fits into an in-room safe. My laptop doesn't, and I'm not about to run down to the front desk to check it into their safe (which has a disclaimer/limit on what can be claimed btw) each time I'm in/out of the room.
The OP will have to chalk this up as $200 lesson learned, but the hotel management/security team needs to be informed as well that they have a thief amongst their employees.
Cheers.
I once got sick in the Caribbean and stayed in my room recouping--I must of counted 3-4 room checks--maid, mini bar dude-, turn down service, and one more --so u may get luck with one but it only takes one.
Lastly--DO NOT DISTURD sign
Oct 2, 2012, 4:45 am
#27
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Oct 2, 2012, 7:41 am
#28
Join Date: Sep 2012
Posts: 2
my apologies to the hotel, as it was my mistake wrt the money i had in my wallet both dollars and pesos. Nobody touched my wallet. Terribly sorry for the confusion I've created.
I've just came back from a two-night stay at the Marriott Reforma in Mexico. On the last day I left the hotel for a late lunch and left my purse with my wallet in the room. Since it was mid afternoon and the room was already fixed i thought it would be ok (was not expecting anybody to enter).
Staff people must have seen me downstairs going out without my purse and took the opportunity to get USD 100 out of my wallet, and give me $1800 pesos (as if it was a currency exchange operation). And they did pretty organized too: I had my dollars folded in one side of the wallet and $100 pesos folded in the other side, and they folded their $1800 pesos in the correct side, together with my own $100 pesos.
It was my fault that I did not put the purse/wallet in the safe as my passport and other things were. But that opens the question as to how safe our personal stuff are in the hotel room. Forgetting about the money that was taken, I brought to the US money that I was not aware. That could have been anything. The hotel has our address, and since they added money to my wallet, they could as well add drugs and other things for us to transport back to the US without knowing (and claim it later!)
Staff people must have seen me downstairs going out without my purse and took the opportunity to get USD 100 out of my wallet, and give me $1800 pesos (as if it was a currency exchange operation). And they did pretty organized too: I had my dollars folded in one side of the wallet and $100 pesos folded in the other side, and they folded their $1800 pesos in the correct side, together with my own $100 pesos.
It was my fault that I did not put the purse/wallet in the safe as my passport and other things were. But that opens the question as to how safe our personal stuff are in the hotel room. Forgetting about the money that was taken, I brought to the US money that I was not aware. That could have been anything. The hotel has our address, and since they added money to my wallet, they could as well add drugs and other things for us to transport back to the US without knowing (and claim it later!)
Oct 2, 2012, 8:48 am
#29
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Cheers.
Oct 4, 2012, 10:48 am
#30
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I can't recommend the do not disTURD sign ;-) but I am a fan of using the do not disturb sign...an employee is less likely to enter the room, and thus won't be tempted by anything that they see...plus, if an employee does enter the room, that in and of itself will be an incident of interest to hotel management, since no one should be entering with the DND out.