E-mail to nowhere?
Jun 3, 1999 | 3:10 pm
#1
Original Poster
A FlyerTalk Posting Legend
Join Date: May 1999
Posts: 46,817
E-mail to nowhere?
I've found over the last nine months that my e-mail to Marriott never gets answered. Presently, about 10 messages are unanswered. Anyone have any similar problems?
Jun 3, 1999 | 3:36 pm
#2
Original Member
Join Date: May 1998
Location: Upstate, New York, US
Posts: 248
I had a couple of responses back in February
but not much since.
I haven't had any answers to the last several
emails or missing miles messages from the
web site (or the package I sent either).
Missing miles and stays.
I last got an answer from:
[email protected]
but not much since.
I haven't had any answers to the last several
emails or missing miles messages from the
web site (or the package I sent either).
Missing miles and stays.
I last got an answer from:
[email protected]
Jun 3, 1999 | 4:26 pm
#3
Commander Catcop
Join Date: May 1998
Posts: 10,259
Marriott has failed miserably in answering most of my e-mail so I use my prepaid phone call and call Salt Lake City (where Rewards is based to talk to a live person.)
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MEOW! MEOW! MEOW!!!
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MEOW! MEOW! MEOW!!!
Jun 29, 1999 | 10:03 am
#4
Original Poster
A FlyerTalk Posting Legend
Join Date: May 1999
Posts: 46,817
Still waiting for first/any response- in vain I guess!
Jun 29, 1999 | 10:26 am
#5
Guest
Posts: n/a
I sent them an email on 5/25 which they responded me to on 5/27. This was concerning the Marquis bonus being expanded to renaissance, where I suggested that they include Fairfield Inns and Courtyard also.
Jun 29, 1999 | 4:06 pm
#6
Original Poster
A FlyerTalk Posting Legend
Join Date: May 1999
Posts: 46,817
Mmmm... I imagine you went through the standard e-mail provided at their web site?
Jun 29, 1999 | 5:36 pm
#8
Join Date: Jun 1999
Posts: 539
FWIW, sent email two different times, both times got an appropriate reply, but it took 2-3 weeks in each case.
Jun 29, 1999 | 7:43 pm
#9
Original Member
Join Date: May 1998
Location: Bloomington,IL USA
Posts: 223
last time I e-mailed Marriott - they had gotten my name wrong - and refused to correct it - I received a response within 48 hours and a new card within a week!!
Jul 1, 1999 | 12:24 pm
#10
Join Date: Jul 1999
Location: SEA
Posts: 3,178
I had the same problem as EMD; got a quick reply from Katie Harris in SLC. She got the name change resolved and had a new card issued...got it within 2 weeks.
Jul 1, 1999 | 1:19 pm
#11
Original Poster
A FlyerTalk Posting Legend
Join Date: May 1999
Posts: 46,817
Thanks. I'll try to be patient or maybe try faxing when I get a chance!