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Marriott ExecuStay - 6 months of points not posting

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Marriott ExecuStay - 6 months of points not posting

 
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Old Nov 6, 2010 | 8:16 pm
  #1  
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Join Date: Apr 2006
Location: PBI
Programs: UA plat - Marriott plat
Posts: 47
Thumbs down Marriott ExecuStay - 6 months of points not posting

Every single month I have to contact the Marriott ExecuStay rep to have points and nights posted for my corporate apartment. Official excuse I am given is that "in some situations, points don't post automatically". Anybody else with the same issue?

The only reason I had chosen this accommodation was points, as my colleagues did. Why cannot ExecuStay get this?
RunningGhibellino is offline  
Old Nov 7, 2010 | 11:23 am
  #2  
cln
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i think you dont get points there
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Old Nov 7, 2010 | 1:38 pm
  #3  
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Originally Posted by cln
i think you dont get points there
Sure you do. Just not very many per $ spent.
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Old Nov 7, 2010 | 5:19 pm
  #4  
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From the T's&C's:

Marriott ExecuStay
Earn 2.5 points per US dollar on all qualifying charges regardless of the length of the stay at Marriott ExecuStay, where every 3 nights stayed will award members 1 night toward Elite status. As a guest, you’ll find corporate housing solutions for the business traveler in need of smartly appointed living accommodations, in the location of his or her choice. Only points, rather than miles, may be earned as a guest at ExecuStay.
bitburgr is offline  
Old Nov 7, 2010 | 6:19 pm
  #5  
 
Join Date: Nov 2010
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I can help you RunningGhibellino!

RunningGhibellino - I work for Marriott ExecuStay and would be very happy to help you! I am sure I can resolve this for you. I'm new to Flyer Talk and don't want to take the chance that I miss your correspondence, so would you mind contacting me directly at [email protected]? I look forward to hearing from you!

Regards,
Mary Beth
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Old Nov 8, 2010 | 8:02 am
  #6  
cln
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hm so u dont get the nights credited, i think i mixed something up
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