Any one have an email address I can write to about a recent VERY disappointing experience at the Courtyard Beijing? I'd like a specific email address to write to (and send photos), not just a general customer service address. Please PM me if you can help.

We are pretty savvy world travelers and normally we just shrug off a few "glitches" as being part of the adventure of travel, particularly when we're not in Canada, the U.S., or western Europe. Unfortunately, this was bad enough (and the instances frequent enough) that I think Marriott would want to know (or at least I would if I was Marriott). I realize that this hotel may not be corporate-owned, but I'd still like to make the effort to let Marriott know.

TIA.

I have to say, sending a message via the online form has yielded very good results for me in the past. I have always received a prompt reply to any query, and even had messages forwarded to hotel managers when discussing specific problems. I have also been able to obtain direct emails for hotels by asking via that form.