Marriott Booking Engine - Quirk?
Jun 18, 2010 | 7:58 am
#1
Original Poster
Join Date: Jun 1999
Location: Michigan, DL Platinum, Marriott Lifetime Titanium, Hyatt Gold
Posts: 358
Marriott Booking Engine - Quirk?
I was on the Marriott site today looking at making a reservation for Sydney, Australia for the first part of August and ran into something that I'm hoping someone can explain for me. Here's the scenario:
I went to book Marriott Harbour for the dates of 8/6 - 8/16. Rate comes up as 181 AUD but there is a notation that the rate changes on 8/9 to 259 AUD. When I go to price it out it gives me the breakdown of 8/6 - 8/9 as 181AUD and 8/9-8/16 as 259AUD for a total of 2356AUD. No problem, I understand that rates change. Just out of curiosity, thinking that maybe there were some days where the $181 rate wasn't available, I tried breaking up the dates into smaller segments. This is where I'm a little confused. When I break the entire stay into 3 reservations, this is what shows up:
8/06 - 8/09 181AUD/night
8/09 - 8/13 181AUD/night
8/13 - 8/16 181AUD/night
Grand total: 1810AUD
Summary: Booking the entire stay at once: $2356. Booking 3 separate smaller stays: $1810. Savings by booking 3 consecutive stays: $546 (to me a significant amount).
Is there some reason why Marriott wants to charge me more for booking one stay for the 8/6 - 8/16 time frame versus booking three consecutive stays for the same time frame? I don't mind booking three stays if that's what it will take to save me over $500. I would think from a resrvation standpoint on the Marriott side it would be easier/cheaper to deal with one reservation rather than three. Has someone had this happen to them before? Just curious....
I went to book Marriott Harbour for the dates of 8/6 - 8/16. Rate comes up as 181 AUD but there is a notation that the rate changes on 8/9 to 259 AUD. When I go to price it out it gives me the breakdown of 8/6 - 8/9 as 181AUD and 8/9-8/16 as 259AUD for a total of 2356AUD. No problem, I understand that rates change. Just out of curiosity, thinking that maybe there were some days where the $181 rate wasn't available, I tried breaking up the dates into smaller segments. This is where I'm a little confused. When I break the entire stay into 3 reservations, this is what shows up:
8/06 - 8/09 181AUD/night
8/09 - 8/13 181AUD/night
8/13 - 8/16 181AUD/night
Grand total: 1810AUD
Summary: Booking the entire stay at once: $2356. Booking 3 separate smaller stays: $1810. Savings by booking 3 consecutive stays: $546 (to me a significant amount).
Is there some reason why Marriott wants to charge me more for booking one stay for the 8/6 - 8/16 time frame versus booking three consecutive stays for the same time frame? I don't mind booking three stays if that's what it will take to save me over $500. I would think from a resrvation standpoint on the Marriott side it would be easier/cheaper to deal with one reservation rather than three. Has someone had this happen to them before? Just curious....
Jun 18, 2010 | 11:34 am
#2
Join Date: Sep 2001
Location: Philadelphia, PA, USA
Programs: UA 2P, AA LT Gold, Marriott LT Titanium
Posts: 3,177
Book the three stays. Ask for them to be combined at the front desk during check in. I do this all the time. This issue has been discussed many times on this forum.