virtual concierge
Dec 4, 2009 | 10:02 am
#1
Original Poster
Original Member
Join Date: May 1998
Location: hillside nj
Posts: 326
virtual concierge
I book room for my b-day dec 18 today I got a email remder about my up coming trip. I was wondering i have gold elite staus and was wondering as elite member do i get the virtucal concierge and have other use it and what for.
Dec 4, 2009 | 8:09 pm
#2
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE, HH D, Hertz Plat, Avis PC
Posts: 4,042
Everyone (even non-MR members, I think) get the Virtual Concierge e-mail. It is a way for Marriott to let you know what kinds of amenities you can buy to have pre-positioned in your room. It also allows you to reinforce various room preferences and to provide free-form comments that are more likely to be read before check-in than those you can make when first making your reservation.
Dec 4, 2009 | 8:33 pm
#3
Join Date: Nov 2008
Location: AUS
Programs: AA EP; Bonvoy Platinum: Hilton Gold
Posts: 535
Happy Birthday emmett_s, Mrs_E and I celebrate an anniversary this month and are also taking a little hotel trip.
Dec 7, 2009 | 7:01 pm
#4
Join Date: Jan 2006
Location: SORT OF HOMELESS
Programs: 14 years AA exp, but no more; & 1MM+, QR-PLT (ow EMD) MR-LTT, HH Gold
Posts: 8,104
Everyone (even non-MR members, I think) get the Virtual Concierge e-mail. It is a way for Marriott to let you know what kinds of amenities you can buy to have pre-positioned in your room. It also allows you to reinforce various room preferences and to provide free-form comments that are more likely to be read before check-in than those you can make when first making your reservation.
This email is received 3 to 4 days before the 1st arrival date.
Sep 7, 2010 | 9:08 am
#5
Join Date: Jan 2010
Programs: Marriott Plat, PC Plat, Hertz Gold
Posts: 202
went to the virtual concierge page for an upcoming stay and noticed that they have done a complete overhaul on the website. I've got to say I am not a fan of the new layout. It's not very easy on the eyes IMO. An example:
http://www.stayatmarriott.com/amenities/sdflm
http://www.stayatmarriott.com/amenities/sdflm
Sep 7, 2010 | 10:44 pm
#6
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE, HH D, Hertz Plat, Avis PC
Posts: 4,042
Agree--I prefer the old layout.