Dec 28, 2021, 12:40 am
Westin Lagunamar Ocean Resort, Cancun [Master Thread]
Jul 3, 2014, 12:11 pm
#256
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Just noticed a change in my award reservation for check in tomorrow. Anyone know the differences between these two room types? Gracias!
Originally booked:
King + Queen Sofa Bed
• Premium Ocean Vw 1 Bedrm Villa, Smoke-free
• 69 Sq.m/740 Sq.ft • Separate Living/dining/bedroom
• Balcony Suite Non-smoking • Heavenly Bed And Bath W Jacuzi
• Full Kitchen And Clothes W/d
Now showing:
King + Queen Sofa Bed
• Oceanfront, Smoke-free
• 69 Sq.m/740 Sq.ft • Heavenly Bed And Bath W Jacuzi
• 1 Bdrm Villa Non-smoking • Living Room With Mini Kitchen
• Balcony Suite Non-smoking
Originally booked:
King + Queen Sofa Bed
• Premium Ocean Vw 1 Bedrm Villa, Smoke-free
• 69 Sq.m/740 Sq.ft • Separate Living/dining/bedroom
• Balcony Suite Non-smoking • Heavenly Bed And Bath W Jacuzi
• Full Kitchen And Clothes W/d
Now showing:
King + Queen Sofa Bed
• Oceanfront, Smoke-free
• 69 Sq.m/740 Sq.ft • Heavenly Bed And Bath W Jacuzi
• 1 Bdrm Villa Non-smoking • Living Room With Mini Kitchen
• Balcony Suite Non-smoking
Jul 3, 2014, 4:08 pm
#257
Join Date: Mar 2006
Programs: Hertz Five Star, Delta SkyMiles, Marriott Gold, SPG Gold, National Executive, Alaksa MVP
Posts: 297
Either they gave you the smaller side of a two bedroom, or moved you from a dedicated one bedroom.
Jul 3, 2014, 7:53 pm
#258
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Jul 5, 2014, 9:02 pm
#259
Join Date: Sep 2005
Posts: 760
Checked in yesterday. We did get upgraded to an Ocean Front 1 bedroom, in the 100 building nearest the ocean. As far as I can tell, it is the same size as the Ocean View 1 bedroom. Our room has a full kitchen and washer/dryer.
The property is nice and the staff have been very pleasant. We ordered food and drink to eat on the beach and the price wasn't too bad. The swimming pool water temp is a little hot, though there's probably nothing anyone can do about that.
The property is nice and the staff have been very pleasant. We ordered food and drink to eat on the beach and the price wasn't too bad. The swimming pool water temp is a little hot, though there's probably nothing anyone can do about that.
Aug 1, 2014, 7:00 am
#260
Join Date: Jul 2010
Posts: 1
Hi tpr,
Our system shows that the room type for Upgraded Free Night Award at this property is Premium Ocean View 1 Bedroom Villa.
I have checked several dates in September and October and there is availability to redeem this room. I would suggest you to call again and ask them to search for rate plan SPG4SS.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Our system shows that the room type for Upgraded Free Night Award at this property is Premium Ocean View 1 Bedroom Villa.
I have checked several dates in September and October and there is availability to redeem this room. I would suggest you to call again and ask them to search for rate plan SPG4SS.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Thanks!
Aug 21, 2014, 10:15 am
#261
Join Date: Aug 2013
Posts: 78
Points required for 1 bd?
I've booked the 1-bedroom suite on two separate occasions over Labor Day the past few years with points, no problem. Maybe availability is different this year. I've also had the crib setup for no charge each of those stays as well. My experience going as both a Plat and a Gold resulted in no upgrade either time though.
Aug 21, 2014, 10:42 am
#262
Join Date: Oct 2001
Location: From: PWM
Programs: United GS, Fairmont Platinum,SPG LTPlat, Hilton Diamond, MarriottGold..like the rest of the world
Posts: 4,401
The last time I checked, I think it was a mere 1500 points per night to upgrade to the larger 1 BR. From where I'm sitting, going from 400 ft sq to 740 ft sq for 1500 points a night is a steal.
Aug 21, 2014, 3:50 pm
#263
Join Date: Aug 2013
Posts: 78
Thanks for the quick respoinse. That's what I just read somewhere else as well. I'll call and confirm. Pretty amazing deal if available and you have the points.
Aug 26, 2014, 7:43 am
#265
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1k, 1mm, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,355
Heading here in october.... any recent reviews?
1. cost of breakfast for plats? full buffet or upcharge?
2. how is the dining options?
3. any other recommendations nearby for dining?
4. Are there casinos in cancun?
thanks
1. cost of breakfast for plats? full buffet or upcharge?
2. how is the dining options?
3. any other recommendations nearby for dining?
4. Are there casinos in cancun?
thanks
Aug 26, 2014, 9:19 am
#266
Join Date: Oct 2001
Location: From: PWM
Programs: United GS, Fairmont Platinum,SPG LTPlat, Hilton Diamond, MarriottGold..like the rest of the world
Posts: 4,401
4.) There are a small handful of VERY marginal casinos in CUN. Smart folks would steer clear unless, of course, you're just looking to dump money
Aug 26, 2014, 10:18 am
#267
Join Date: Mar 2006
Location: YQR
Programs: Nexus/GE, UA/MPG, Bonvoy Tit, LTP
Posts: 1,294
^ + 1 regarding Thai. Have the concierge at the Westin book you one of the over the water palapas.
The Crab House a little way down the main drag from the hotel was also surprisingly good, given it's uninspiring name.
Like the previous posters have said there are lots of dining options within walking distance. The hotel's options are so so IMHO.
The Crab House a little way down the main drag from the hotel was also surprisingly good, given it's uninspiring name.
Like the previous posters have said there are lots of dining options within walking distance. The hotel's options are so so IMHO.
Aug 27, 2014, 1:13 am
#268
Join Date: Aug 2012
Location: LA
Programs: VX Silver
Posts: 78
Hi everyone, I have a quick question regarding this property and upgrades:
I booked 3 rooms via Hotwire (very low rate, most likely Studios). Does anyone know if they would offer upgrades during check-in? I'm interested in upgrading one of the rooms.
If they do offer upgrades during check-in, does anyone know what price they offer?
I wonder if I might be able to use SPG points to upgrade (I doubt it).
Thanks
I booked 3 rooms via Hotwire (very low rate, most likely Studios). Does anyone know if they would offer upgrades during check-in? I'm interested in upgrading one of the rooms.
If they do offer upgrades during check-in, does anyone know what price they offer?
I wonder if I might be able to use SPG points to upgrade (I doubt it).
Thanks
Aug 27, 2014, 1:26 am
#269
Join Date: Sep 2012
Posts: 1,748
Are you asking about complimentary SPG room upgrades? If you booked through Hotwire those rates aren't eligible for any of the SPG member benefits.
If you want to pay for one with cash or points I guess your best bet is to email the hotel directly.
If the rates are that low isn't a Best Rate Guarantee in order
?
Aug 27, 2014, 1:55 am
#270
Join Date: Aug 2012
Location: LA
Programs: VX Silver
Posts: 78
Are you asking about complimentary SPG room upgrades? If you booked through Hotwire those rates aren't eligible for any of the SPG member benefits.
If you want to pay for one with cash or points I guess your best bet is to email the hotel directly.
If the rates are that low isn't a Best Rate Guarantee in order?
If you want to pay for one with cash or points I guess your best bet is to email the hotel directly.
If the rates are that low isn't a Best Rate Guarantee in order
?Yeah, I meat paying for the upgrade with cash or points. Usually when they see that the reservation is through Hotwire or Priceline they refuse to do anything, I've even had employees refuse to add notes to the reservations.
Just wanted to get an idea of what was the typical cost to upgrade at check-in. But I'll call tomorrow.
...BRG does not apply for 'opaque' providers like Hotwire or Priceline
