Four Points at LAX Los Angeles Airport [Master Thread]
#286
Company Representative - Four Points by Sheraton LAX
Join Date: Jan 2012
Location: SBE - GM Four Points by Sheraton LAX
Posts: 133
I stayed for two night. What a pleasant surprise. I would stay here again. VERY modern and upscale hotel. I have stayed at many LAX hotels in the last couple of years and this is at the top.
I wrote a review on trip advisor for more info if you wish to read it.
I do think that the prices at this hotel are below other LAX airport hotels and the property is superior. It is not like the mega hotels such as the Hilton, Marriott and Sheraton LAX, so it is more comfortable.
The GM Phil was very helpful with my reservation, as was Peter and the other front desk staff.
A great hotel, a great value and again, very nice facilities!
PS Be sure to request one of the newer rooms. Some rooms have yet to be renovated.
Only suggestion is to automatically provide Gold members with breakfast, as the other chains do.
I wrote a review on trip advisor for more info if you wish to read it.
I do think that the prices at this hotel are below other LAX airport hotels and the property is superior. It is not like the mega hotels such as the Hilton, Marriott and Sheraton LAX, so it is more comfortable.
The GM Phil was very helpful with my reservation, as was Peter and the other front desk staff.
A great hotel, a great value and again, very nice facilities!
PS Be sure to request one of the newer rooms. Some rooms have yet to be renovated.
Only suggestion is to automatically provide Gold members with breakfast, as the other chains do.
#287
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
The "term" Gold is not standardized between hotel programs. Hilton Gold and Marriott Gold are the second level up (they start at Silver), while SPG Gold and Priority Club Gold are only the first level up. You shouldn't expect perks of a second level up of one program necessarily in the first level up of another program, even if these different levels happen to have the same name.
#288
Suspended
Join Date: Nov 1999
Posts: 24,153
well the 4P was soldout so Im at the Sheraton
1- went onto the Preferred Line and you guessed it the rep was taking those in the reg line before me, so it just doesnt happen at the 4P
2- shuttle vans, 3 for the 4P and 3 for the Hilton and 4 for The Marriott passed by before the 1st 1 for The Sheraton came. And The Sheraton is much closer to the airport then the others
3- got the SOL no Upgrades and given a room that any further from the elevators and I wont need to take the shuttle to the term in the morn I could just jump out the window
My Pt is no Hotel runs flawlessly but at least Phil is on FT and will try and fix things that arent working right, alot more then the other Hotels
1- went onto the Preferred Line and you guessed it the rep was taking those in the reg line before me, so it just doesnt happen at the 4P
2- shuttle vans, 3 for the 4P and 3 for the Hilton and 4 for The Marriott passed by before the 1st 1 for The Sheraton came. And The Sheraton is much closer to the airport then the others
3- got the SOL no Upgrades and given a room that any further from the elevators and I wont need to take the shuttle to the term in the morn I could just jump out the window
My Pt is no Hotel runs flawlessly but at least Phil is on FT and will try and fix things that arent working right, alot more then the other Hotels
#289
Suspended
Join Date: Dec 2009
Posts: 3,816
so Im at the Sheraton
1- went onto the Preferred Line and you guessed it the rep was taking those in the reg line before me, so it just doesnt happen at the 4P
2- shuttle vans, 3 for the 4P and 3 for the Hilton and 4 for The Marriott passed by before the 1st 1 for The Sheraton came. And The Sheraton is much closer to the airport then the others
3- got the SOL no Upgrades and given a room that any further from the elevators and I wont need to take the shuttle to the term in the morn I could just jump out the window
Last edited by JFKSFOLAX_friend; Jan 25, 2012 at 7:14 am
#290
Suspended
Join Date: Nov 1999
Posts: 24,153
my point was to simply let all those who were complaining about some Cons with The 4P that its not with The 4P alone. Nor am I saying since it occurs by other Hotels thats its AOK to occur with The 4P as well
#293
Company Representative - Four Points by Sheraton LAX
Join Date: Jan 2012
Location: SBE - GM Four Points by Sheraton LAX
Posts: 133
#294
Join Date: Jun 2000
Location: DFW, 3.5 MM, AA EXP, LIFETIME PLATINUM, MARRIOTT LIFETIME PLATINUM, STARWOOD AMBASSADOR 223 NIGHTS, AND LIFETIME GOLD, HILTON DIAMOND, NATIONAL EXECUTIVE ELITE
Posts: 5,847
I am a very loyal Starwood Platinum member. I wish you all had the Flight Departure Channel on the TV in the guestroom. Sheraton Gateway has this, and I really like it. (Channel 14 lists all LAX departures).
By the way, do you get Channel 13 - "My Network TV" channel?
Thanks.
#295
Join Date: May 2005
Location: Los Angeles, CA
Programs: AA EXP(.96MM), AMEX Platinum, United Premier Silver, Delta Gold, SPG Platinum 50, Hilton Gold VIP
Posts: 1,744
I will be staying at your hotel soon, but I have a question about the SBE PREFERRED CARD... is it possible to get credit for my hotel stay for both the SPG programs and the SBE Preferred program
#296
Join Date: Aug 2008
Location: New York City
Programs: American Airlines EXP 1.99 MM, Marriott Plat Premier, HH Diamond, IHG Plat Ambassador, UA 1K
Posts: 231
Stayed at four points lax last weekend, priority line for SPG gold and plat ignored... Seems one would be better served in regular line. I have another stay this weekend at the hotel, I will use the regular line to check in. Also, early check-in was not available last Friday around 1:00 PM.
#297
Suspended
Join Date: Dec 2009
Posts: 3,816
Probably a good idea at this point.
#298
Company Representative - Four Points by Sheraton LAX
Join Date: Jan 2012
Location: SBE - GM Four Points by Sheraton LAX
Posts: 133
Unfortunately you will have to choose one or the other. We can't give SBE points if there is an SPG # listed on the folio.
Best,
Phil
#299
Company Representative - Four Points by Sheraton LAX
Join Date: Jan 2012
Location: SBE - GM Four Points by Sheraton LAX
Posts: 133
Thanks!!!
Phil
#300
Company Representative - Four Points by Sheraton LAX
Join Date: Jan 2012
Location: SBE - GM Four Points by Sheraton LAX
Posts: 133
Hi Phil,
I am a very loyal Starwood Platinum member. I wish you all had the Flight Departure Channel on the TV in the guestroom. Sheraton Gateway has this, and I really like it. (Channel 14 lists all LAX departures).
By the way, do you get Channel 13 - "My Network TV" channel?
Thanks.
I am a very loyal Starwood Platinum member. I wish you all had the Flight Departure Channel on the TV in the guestroom. Sheraton Gateway has this, and I really like it. (Channel 14 lists all LAX departures).
By the way, do you get Channel 13 - "My Network TV" channel?
Thanks.
Phil