Westin Riverwalk San Antonio, Texas [Master Thread]
May 6, 2005, 6:58 am
#16
Join Date: Sep 2003
Location: Orange County, CA
Programs: UA 2MM Lifetime Plat, Marriott Lifetime Titanium
Posts: 1,681
Originally Posted by osutraveler
Its not too bad as long as you don't expect too much. Here is a thread that reviews it thoroughly
http://www.flyertalk.com/forum/showt...heraton+gunter
http://www.flyertalk.com/forum/showt...heraton+gunter
Thanks for the info osutraveler and kluau88
Jun 22, 2005, 2:37 pm
#17
Join Date: Dec 2004
Posts: 214
In agreement with most others, I think this hotel is fantastic and had a great experience when I stayed there. Service was top notch and my room (more like a suite) was perfectly clean! I don't remember what I paid exactly, but it wasn't over $300. Overall a good value for the money though, and I will definately return.
Jun 22, 2005, 6:00 pm
#18
Join Date: Jun 2005
Programs: SPG
Posts: 194
I have stayed several times at both the Westin and the Sheraton Gunter. I would say if there is more then a fifty dollar a day difference then I would stay at the Sheraton Gunter. Its an older hotel and clearly not as nice as the Westin,but it is usually cheaper and we have had no complaints the few times we have stayed there. Their valet is also around $10/night cheaper then the Westin. Its about a block or two further to the riverwalk but its right across the street from one of the nicest bars in San Antonio, the Vallenica hotel bar.
Sep 13, 2005, 10:39 pm
#20
Join Date: Jul 2005
Location: Austin, Texas
Posts: 380
Originally Posted by ohmark
Anybody have experience as to what upgrade, if any, a lowly gold can expect at the Westin? River view room?
Thanks
Thanks
I wouldn't count on likely upgrades the rest of this year.
Sep 14, 2005, 9:38 am
#21
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
We're checking in Saturday for a couple of days. Can't wait to get back to our home away from home. 
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Sep 15, 2005, 8:08 pm
#22
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
Originally Posted by ohmark
Anybody have experience as to what upgrade, if any, a lowly gold can expect at the Westin? River view room?
Thanks
Thanks
Sep 15, 2005, 8:44 pm
#23
Join Date: Jul 2005
Location: Austin, Texas
Posts: 380
Originally Posted by ohmark
Just to let fellow FTer's know that within minutes of posting the above, I was contacted by Kelly Haynie of the Westin who generously offered her assistance. As a Marriott plat, who occasionally gets to sample a Starwood, I have to tell you how impressed I was by this outstanding demonstration of customer service. Thanks Kelly.
I must say the *wood presence on this board is truly outstanding (assuming of course Kelly happened across your post here).
Sep 16, 2005, 6:20 am
#24
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,472
Originally Posted by ExtraInRedShirt
Congrats! Glad to see I was wrong.
I must say the *wood presence on this board is truly outstanding (assuming of course Kelly happened across your post here).
I must say the *wood presence on this board is truly outstanding (assuming of course Kelly happened across your post here).
Sep 16, 2005, 11:39 am
#25
Join Date: Sep 2004
Location: (not Montana. Nor is my name really Helena, nor am I female)
Programs: Delta, USAirways, Starwood, Priority Club, Marriott, Amex
Posts: 2,557
Hey, Kelly...
I'm anticipating another visit to San Antonio in the October/November time frame, and based on a previous visit during which I sampled both the Westin Riverwalk and the Sheraton Gunter, I'd been planning on returning to the Sheraton unless prices were close. But (as I'm also a lowly Gold) I could perhaps be persuaded otherwise if I had personal assurance that my upgrade success would be better this time.
I'm anticipating another visit to San Antonio in the October/November time frame, and based on a previous visit during which I sampled both the Westin Riverwalk and the Sheraton Gunter, I'd been planning on returning to the Sheraton unless prices were close. But (as I'm also a lowly Gold) I could perhaps be persuaded otherwise if I had personal assurance that my upgrade success would be better this time.
Dec 24, 2005, 5:08 pm
#26
Join Date: Jul 2003
Location: austin,tx,usa
Programs: *wood plt,mrt plt, aa ex plt
Posts: 284
Westin Riverwalk San Antonio
Twas the night of Christmas Eve just after working the New Orleans game, came into the Bar and the Christmas Eve service was magically wonderful.
Jenavy and Elizabeth took such good care of us; even though they were working on the holiday. But that's actually the type of service you can always expect at this hotel.
Thanks Matt, Patty and William Sanders
Merry Christmas
Jenavy and Elizabeth took such good care of us; even though they were working on the holiday. But that's actually the type of service you can always expect at this hotel.
Thanks Matt, Patty and William Sanders
Merry Christmas
Dec 25, 2005, 9:38 pm
#28
Join Date: Jun 2004
Location: Simpsonville, SC
Programs: Bonvoy - LIFETIME!!! Titanium ; AA - Platinum 2 Million Miler;
Posts: 491
This is an outstanding property in my opinion and would recommend both the physical property and the service level to anybody interested in really enjoying themselves. One of my top-ten at SPG.
Dec 26, 2005, 1:31 pm
#29
Join Date: Nov 2004
Location: Houston, Tx
Programs: Flying Blue Plat Elite, Continental Gold, bmi Silver, SPG Plat, HiltonDiamond
Posts: 98
Westin Riverwalk at New Year
Originally Posted by rockdocs
Twas the night of Christmas Eve just after working the New Orleans game, came into the Bar and the Christmas Eve service was magically wonderful.
Jenavy and Elizabeth took such good care of us; even though they were working on the holiday. But that's actually the type of service you can always expect at this hotel.
Thanks Matt, Patty and William Sanders
Merry Christmas
Jenavy and Elizabeth took such good care of us; even though they were working on the holiday. But that's actually the type of service you can always expect at this hotel.
Thanks Matt, Patty and William Sanders
Merry Christmas
I have a reservation there for New Year and hope that we can have a nice room upgrade if available.
Cowboy
Jan 3, 2006, 10:15 pm
#30
Join Date: May 2000
Location: Austin TX, AA Platinum for life (who will live longer, me or AAdvantage?)
Posts: 426
I was there for New Years Eve and enjoyed using points for a junior suite, city view. While it wasn't a balcony overlooking the riverwalk, the room was great. Friends at the new Watermark hotel were quite impressed with our room and said they would definitely stay with Westin next time around (probably at half the price).
Very pleased with this Westin and the staff.
Very pleased with this Westin and the staff.