Modifying Rooms
Jun 1, 2025 | 4:22 pm
#1
Original Poster
Join Date: Nov 2018
Location: London
Programs: BA Bronze, Marriott Titanium (LTG), LH Senator, Hilton Gold, RJ Gold
Posts: 1,467
Modifying Rooms
This might be an obvious answer, so apologies if it is!
With flexible rates, every now and then I'll check if the room rate has changed using the modify button. This will then show all rooms available and the cost, with the option to change to that room/rate.
Some bookings however don't show all the rooms. They just show possibly one Upgrade option (to a higher room) then payment information immediately below it. Even when rooms are available to modify the booking to.
In fact when I go into the booking there isn't even a modify or cancel option. It doesn't show my current booked room, just the payment information.
To be clear, these are all flexible bookings that can be changed.
Is this a website bug or are some hotels/bookings like this by design?
With flexible rates, every now and then I'll check if the room rate has changed using the modify button. This will then show all rooms available and the cost, with the option to change to that room/rate.
Some bookings however don't show all the rooms. They just show possibly one Upgrade option (to a higher room) then payment information immediately below it. Even when rooms are available to modify the booking to.
In fact when I go into the booking there isn't even a modify or cancel option. It doesn't show my current booked room, just the payment information.
To be clear, these are all flexible bookings that can be changed.
Is this a website bug or are some hotels/bookings like this by design?
Last edited by Coffeemadman; Jun 1, 2025 at 4:28 pm
