weirdest problem checking into a hotel
Jan 4, 2025 | 5:31 pm
#16
Original Poster
Join Date: Apr 2017
Programs: Bonvoy ambassador - lifetime plat / Hilton diamond / hyatt globalist / AA CK baby!
Posts: 1,500
because the actions of the guard were simply indefensible. and it wasnt just me that was inconvenienced, the process dragged out for long enough for impatient guests to start honking. what if i was a novice traveler unfamiliar with the property and didnt think to call guest services? traffic would have continued to build up. The road this property is on often times has heavy traffic and plenty of speeding drivers. A few more minutes and the back up would have extended far enough to have people stopped in the right hand lane of travel, putting them at risk of being rear ended by a careless driver.
the problem would never have been resolved by a continuation of the guards actions. he was in the wrong. period. yet you seem to be bending over backwards to justify what happened in any way you can. I'm not saying this was some crime against humanity. I'm saying the guard was in the wrong, and in the wrong in an unusual manner. can we just leave it at that, ok?
the problem would never have been resolved by a continuation of the guards actions. he was in the wrong. period. yet you seem to be bending over backwards to justify what happened in any way you can. I'm not saying this was some crime against humanity. I'm saying the guard was in the wrong, and in the wrong in an unusual manner. can we just leave it at that, ok?
Jan 4, 2025 | 7:07 pm
#17
Join Date: Jul 2005
Programs: Marriott Ambassador, Hilton Diamond, UAL Lifetime Gold
Posts: 358
Yep it was a bad check in, the guy at the gate was an idiot .. Okay your response was to call the front desk was perfect , it was resolved … Small bump in a good sort stay 🤙
Jan 5, 2025 | 9:20 am
#18
Join Date: Aug 2011
Location: Ontario, Canada
Programs: Accor Diamond, Bonvoy Titanium
Posts: 64
Yes, I still believe that you are making a bigger deal out of this than warranted, and should focus on enjoying your R&R. I think my reaction was to the vague thread title. It remains unclear what it is you want from this thread - advice, warning other guests, or just venting.
If it was advice, my advice was to let it go and stop worrying about it and enjoy the R&R you were seeking. You seem to not want to do that. But certainly, my response is not the first time a poster has complained about something and others have suggested letting it go. You now say you thought this was an "amusing anecdote" to share, but the tone and nature of your posts, including the derogatory references to the security guard, suggested to me you were not "amused" but rather outraged. Apologies if that was a misunderstanding.
Also, not sure how you've been staying at "Marriott/Spg properties" for 4 years given SPG went away more than 4 years ago, nor am I clear as to its relevance. Most Marriott properties do not have gate houses with security of course.
I am glad this experience- weirdest ever or not-, despite your expressed concern that this was a bad way to kick off your R&R , did not impact your enjoyment of the property.
If it was advice, my advice was to let it go and stop worrying about it and enjoy the R&R you were seeking. You seem to not want to do that. But certainly, my response is not the first time a poster has complained about something and others have suggested letting it go. You now say you thought this was an "amusing anecdote" to share, but the tone and nature of your posts, including the derogatory references to the security guard, suggested to me you were not "amused" but rather outraged. Apologies if that was a misunderstanding.
Also, not sure how you've been staying at "Marriott/Spg properties" for 4 years given SPG went away more than 4 years ago, nor am I clear as to its relevance. Most Marriott properties do not have gate houses with security of course.
I am glad this experience- weirdest ever or not-, despite your expressed concern that this was a bad way to kick off your R&R , did not impact your enjoyment of the property.
Jan 5, 2025 | 10:18 am
#19
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; Hilton Dia; Marriott Titanium/LT Gold
Posts: 8,511
Last edited by Adam1222; Jan 5, 2025 at 10:26 am
Jan 5, 2025 | 10:49 am
#20
Moderator: The British Airways Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 17,396
