Hotel Sales dept Long stay rate 30% HIGHER than normal .Com/App and 7-day rate
#1
Original Poster
Join Date: May 2002
Posts: 213
Hotel Sales dept Long stay rate 30% HIGHER than normal .Com/App and 7-day rate
Relatively new with Marriott.
Considering long-stay (25-40 nights) economical, etc, Emailed some properties seeking rate 30 nights no breakfast mid-March to end April (Platinum+ get breakfast).
One property's Sales Dept pleased to provide "longer-stay" (7+ nights) daily rate 30% HIGHER than .Com/App "normal" rates. Replied sending screenshots of daily rates (relatively stable each day) for March & April,
While waiting a response from that property, emailed another property in same city and asked for rates for 6 nights, then four more 6-night stays (rates were all Fully-Flexible and relatively stable each 6-night period). Let's see what rate(s) they provide.
Seems rather strange the per night rate for 30-nights is HIGHER , by 30% than one-night.
Other multi-national hotel groups almost-always providing a discount (no sales commission) even a discount on Advance Purchase rates.
What's your experience with longer-stay rates ?
Considering long-stay (25-40 nights) economical, etc, Emailed some properties seeking rate 30 nights no breakfast mid-March to end April (Platinum+ get breakfast).
One property's Sales Dept pleased to provide "longer-stay" (7+ nights) daily rate 30% HIGHER than .Com/App "normal" rates. Replied sending screenshots of daily rates (relatively stable each day) for March & April,
While waiting a response from that property, emailed another property in same city and asked for rates for 6 nights, then four more 6-night stays (rates were all Fully-Flexible and relatively stable each 6-night period). Let's see what rate(s) they provide.
Seems rather strange the per night rate for 30-nights is HIGHER , by 30% than one-night.
Other multi-national hotel groups almost-always providing a discount (no sales commission) even a discount on Advance Purchase rates.
What's your experience with longer-stay rates ?
#2
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
Relatively new with Marriott.
Considering long-stay (25-40 nights) economical, etc, Emailed some properties seeking rate 30 nights no breakfast mid-March to end April (Platinum+ get breakfast).
One property's Sales Dept pleased to provide "longer-stay" (7+ nights) daily rate 30% HIGHER than .Com/App "normal" rates. Replied sending screenshots of daily rates (relatively stable each day) for March & April,
While waiting a response from that property, emailed another property in same city and asked for rates for 6 nights, then four more 6-night stays (rates were all Fully-Flexible and relatively stable each 6-night period). Let's see what rate(s) they provide.
Seems rather strange the per night rate for 30-nights is HIGHER , by 30% than one-night.
Other multi-national hotel groups almost-always providing a discount (no sales commission) even a discount on Advance Purchase rates.
What's your experience with longer-stay rates ?
Considering long-stay (25-40 nights) economical, etc, Emailed some properties seeking rate 30 nights no breakfast mid-March to end April (Platinum+ get breakfast).
One property's Sales Dept pleased to provide "longer-stay" (7+ nights) daily rate 30% HIGHER than .Com/App "normal" rates. Replied sending screenshots of daily rates (relatively stable each day) for March & April,
While waiting a response from that property, emailed another property in same city and asked for rates for 6 nights, then four more 6-night stays (rates were all Fully-Flexible and relatively stable each 6-night period). Let's see what rate(s) they provide.
Seems rather strange the per night rate for 30-nights is HIGHER , by 30% than one-night.
Other multi-national hotel groups almost-always providing a discount (no sales commission) even a discount on Advance Purchase rates.
What's your experience with longer-stay rates ?
#3
Join Date: May 2009
Location: SAT
Programs: Marriott Titanium, Hilton and Wyndham Diamond, Hyatt Globalist, Delta Plat, United Silver, Hertz PC
Posts: 724
Also, in many states, you will not pay any tax on a room stay of 30 consecutive days or more, as you are then considered a tenant.
#4
Original Poster
Join Date: May 2002
Posts: 213
For USA, (wasn't planning on USA as many countries have lower rates than in USA) google search & quick skimming results (ofc, double check info from these pages with the property)
1. each State's requirements
https://www.avalara.com/mylodgetax/e...uirements.html
2. template letter BEFORE you book ...helps guest and the property for audit purposes as article says.
https://texaslodging.com/the-hotel-o...ent-exemption/
3. the myriad of State + Local combinations
https://www.cpapracticeadvisor.com/2...dations/78536/
4. practical experience of a 31+ days guest
https://frequentmiler.com/staying-30...pay-the-taxes/
#5
Formerly known as koeche
Join Date: Mar 2012
Location: Switzerland
Programs: LX HON, QR Plat, Hilton Diamond, Windows 11, Adobe Creative Suite
Posts: 341
If you get to a long stay deal, I would make sure Bonvoy benefits still apply and also points/nights are being credited. At best in written form. I did book a long stay rate once, which was actually almost 50% less than regular rate, but at the end I did not get points and night credit "because it was a long stay rate". Was quite a bummer.
#6
Original Poster
Join Date: May 2002
Posts: 213
If you get to a long stay deal, I would make sure Bonvoy benefits still apply and also points/nights are being credited. At best in written form. I did book a long stay rate once, which was actually almost 50% less than regular rate, but at the end I did not get points and night credit "because it was a long stay rate". Was quite a bummer.
Btw, haven't heard back from first hotel, and second property still hasn't responded at all.
Currently on 7-night consecutive stay at same property already stayed 9 x 1-night stays. Points received for each of the 9 stays, and will know this week if the 7-night stay credits correctly.
Then at same property i've booked two more weeks consecutive.
#7
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#8
Original Poster
Join Date: May 2002
Posts: 213
Good point, and as mentioned above, the first property mentioned "longer stay" was 7 days or more ...could book on App/.Com x several bookings, and daily rate on App/Com was/is lower than the "longer stay" rate offline by Sales Dept of the property
Btw, haven't heard back from first hotel, and second property still hasn't responded at all.
Currently on 7-night consecutive stay at same property already stayed 9 x 1-night stays. Points received for each of the 9 stays, and will know this week if the 7-night stay credits correctly.
Then at same property i've booked two more weeks consecutive.
Btw, haven't heard back from first hotel, and second property still hasn't responded at all.
Currently on 7-night consecutive stay at same property already stayed 9 x 1-night stays. Points received for each of the 9 stays, and will know this week if the 7-night stay credits correctly.
Then at same property i've booked two more weeks consecutive.
Now on the way to Titanium !
Update on properties emailed for special rates1. No further response several days from property #1 Asia2. No response at all from property #2 in Asia (same city as #1)
3. In Turkey, one property in Tier-2 city quote 10-15% (depending on day) lower than Marriott App/.Com4. In Turkey, a Tier-3 city, definitely off-season where there are Hilton Hampton at €28 (Fri, Sat, Sun) and Radisson Park (40-50), there is a Sheraton at €94 ++ and reviews on it's website say property is old.
No rates provided. I followed up, mentioning all this info , still no reply.
How these properties expect to get business (esp in off-season) if they don't reply?
Maybe need to show some recent years' activity at other international hotel groups ~250 nights hotels avg (mostly from just Hilton, IHG, selectively Radisson & SLH) ?
#9
Join Date: Feb 2015
Location: SIN, SFO, LON
Programs: SQ:TPPS, Marriott: Titanium
Posts: 443
My experience for long stay rate tend to be everywhere (basically whatever they can get away with lol) UNLESS you have a negotiated corporate rate. Haven’t done long stay for a while but the last time I stayed at JW Marriott in Hong Kong ( about 10 years ago) for 2 months, the rate was 20% off the corporate daily rate.
#10
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#11
Join Date: Aug 2018
Posts: 902
A typical 150-room hotel has approximately 55,000 roomnights to sell in the course of a year. OP’s offer to buy up 50 or 60 nights (0.1% of their inventory) is just not enough volume to justify the hotel offering a special rate over that.
#12
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
One of the mystery of life.
Asking for those long stay or book multiple rooms (more than 10) few times and everytime the hotel sales department provide higher rate than if booked from the website directly by individual guests.
Agreed on MePlatPremier too little volume to justify special rate, but the hotel can just provide normal rate as shown in the app instead of provide "special rate" that was 20-30% higher.
Asking for those long stay or book multiple rooms (more than 10) few times and everytime the hotel sales department provide higher rate than if booked from the website directly by individual guests.
Agreed on MePlatPremier too little volume to justify special rate, but the hotel can just provide normal rate as shown in the app instead of provide "special rate" that was 20-30% higher.
#13
Original Poster
Join Date: May 2002
Posts: 213
And let me refine it ..as mentioned, off-season, let's say measure by quarter (reasonable assumption to measure things qtr by qtr, whether private or publicly-traded).
1. off-season 3m+/- should be of some concern (vs hope to make it up in on-season)
2. let's say 90-100 rooms hotel as some in tier-2/3 cities and/or many properties (each 'not-so-large') in larger city
3. 30-45 nights
1+2+3 ... yes, not huge % of inventory
but ,
4. 139 nights in 7m w/ IHG (no benefits beyond 100 nights but some good Promo's only reason beyond 100, no Lifetime benefits, $5 per 1,000 points transfer/gifting -ridiculous, IT & Diamond desk too many wrongs, big time wasters not correcting, etc , switching out IHG and in-Bonvoy) + 145 Hilton + ... near 300
So, #3 let's say 30-45n during this season / Promo period, but easily 120-150 nights in the hotel group for the year ...but each hotel doesn't care about the program only for themselves,
5. some Marriott properties
a. 2 of 4 responded ...2 of 4 didn't bother at all ... AFAIK from some Marriott GM's , there are standards for replying to emails ....small sample , but 50% didn't respond at all !
b. 1 of 4 response was rates 30% HIGHER than booking on-line/app ... makes zero sense
c. 1 of 4 some discount ...basic discount (10-15%) and let's attribute that % discount as the commission payable on such online/app commissionable rates ... in other words, it's something , but nothing out of the basic commission
6. Other hotel groups: Hilton and IHG .... waaaaaayy better at responding / discounts
#14
Join Date: Aug 2020
Location: Somewhere in the Mid-Atlantic
Programs: Hilton Honors Diamond
Posts: 619
Must have been much earlier than that. Back during my RI days from '98-'04, there was a local Fortune 100 company that kept a room checked in year-round exclusively for when the CEO was in town (he was based in the UK). Per their contract, his MR number was on the reservation for the six or seven years while they had the room and he collected all, and I mean all, the points which he used for annual family vacations.