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Fairfield Jakarta Soekarno-Hatta Airport [Master Thread]

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Fairfield Jakarta Soekarno-Hatta Airport [Master Thread]

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Old Dec 13, 2023, 2:27 pm
  #1  
Original Poster
 
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,266
Fairfield Jakarta Soekarno-Hatta Airport [Master Thread]

I'm preparing for my first stay here next month, and will certainly report when I'm there. Meanwhile, I received the
following email from the hotel in response to my enquiry about shuttle service:

We have Complimentary shuttle service. Allow me to inform you our Shuttle service schedule and Terms and condition as below:
PICK UP SERVICE (From Airport to Hotel)
- 13.00 hrs
- 15.00 hrs
- 17.00 hrs
- 19.00 hrs
- 21.00 hrs
- 23.00 hrs
- 01.00 hrs
DROP OFF SERVICE (From Hotel to Airport)
- 04.00 hrs
- 06.00 hrs
- 08.00 hrs
- 10.00 hrs
- 12.00 hrs
- 14.00 hrs
- 16.00 hrs
- 18.00 hrs
*For Pick up service is base on request only
*Pick up and drop off are base on seat availability on each time schedule
*Currently our max Capacity in 1 (one) time schedule is 9 person/schedule
*For your convenience please arrange your pick up or drop time to our agent
Hopefully above information meet your requirements.

Considering your flight arrives at 10.45 PM, the nearest shuttle pick up schedule at 01.00 AM or special for you perhaps we may arrange your pick up shuttle at 12.00 AM.
Currently for pick up shuttle you need to booked in advance first. Later on we may need to have your whatsap or mobile number or perhaps you can whatsapp our number at +6285777113508 so our driver may reach out when you arrives in the airport.
IluvSQ is offline  
Old Dec 14, 2023, 5:25 pm
  #2  
 
Join Date: Mar 2020
Programs: Marriott Platinum
Posts: 170
I would just get a Bluebird taxi from the queue once you're landside.Taxis are cheap in Indonesia and there's little point in waiting around in the middle of the night after a long flight for a shuttle.
GalaxyChris likes this.
Norexan is offline  
Old Dec 14, 2023, 5:46 pm
  #3  
 
Join Date: Jan 2023
Location: CGK/SGN
Programs: Marriott Ti; IHG Pt, IC Amb; Accor Ag; Agoda VIP/Pt
Posts: 196
Another vote for Bluebird.
That's a pretty, erm... thin shuttle schedule there. By contrast, a (not Marriott) airport hotel at which I recently stayed in Vietnam has a half-hourly shuttle running 24/7.
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Old Dec 14, 2023, 9:05 pm
  #4  
 
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,180
There was a relatively positive review of the property a few months back in the Jakarta master thread, but yeesh, that shuttle schedule is incredibly inconvenient and practically useless.

I was planning on staying here before departing internationally in the afternoon, but I ended up just spending a second night at the Park Hyatt with a FNC for their amazing breakfast and getting a Grab to the airport - definitely the right choice!
burg_rtw likes this.
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Old Dec 26, 2023, 12:26 pm
  #5  
 
Join Date: Oct 2010
Location: GRU
Programs: LH HON; UA GS; AF Plat; AA PP
Posts: 240
Semi-related question ... considering to stay at this hotel for transit in a few months. Do these Bluebird taxis take foreign credit card?
Or would I have to get IDR at some ATM beforehand?
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Old Dec 26, 2023, 1:32 pm
  #6  
 
Join Date: Mar 2017
Posts: 1,727
Originally Posted by IluvSQ
I'm preparing for my first stay here next month, and will certainly report when I'm there. Meanwhile, I received the
following email from the hotel in response to my enquiry about shuttle service:

We have Complimentary shuttle service. Allow me to inform you our Shuttle service schedule and Terms and condition as below:
PICK UP SERVICE (From Airport to Hotel)
- 13.00 hrs
- 15.00 hrs
- 17.00 hrs
- 19.00 hrs
- 21.00 hrs
- 23.00 hrs
- 01.00 hrs
DROP OFF SERVICE (From Hotel to Airport)
- 04.00 hrs
- 06.00 hrs
- 08.00 hrs
- 10.00 hrs
- 12.00 hrs
- 14.00 hrs
- 16.00 hrs
- 18.00 hrs
*For Pick up service is base on request only
*Pick up and drop off are base on seat availability on each time schedule
*Currently our max Capacity in 1 (one) time schedule is 9 person/schedule
*For your convenience please arrange your pick up or drop time to our agent
Hopefully above information meet your requirements.

Considering your flight arrives at 10.45 PM, the nearest shuttle pick up schedule at 01.00 AM or special for you perhaps we may arrange your pick up shuttle at 12.00 AM.
Currently for pick up shuttle you need to booked in advance first. Later on we may need to have your whatsap or mobile number or perhaps you can whatsapp our number at +6285777113508 so our driver may reach out when you arrives in the airport.
Thanks for posting. I had written the hotel twice and got no response at all - decided to stay in town instead. IMO thiis is a generic problem with Marriuott (but not Hilton or IHG) in Indonesia, where staff English proficiency may be low
puchong is offline  
Old Dec 26, 2023, 9:47 pm
  #7  
Company Representative, Marriott Bonvoy
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,089
Originally Posted by puchong
Thanks for posting. I had written the hotel twice and got no response at all - decided to stay in town instead. IMO thiis is a generic problem with Marriuott (but not Hilton or IHG) in Indonesia, where staff English proficiency may be low
Dear puchong,

Sorry to know that you could not get the response from the hotel. If you can send a private message to us with below information, we will be pleased to deliver your inquiry to the hotel team.

- Your full name and contact email
- Your inquiry details

Best regards,

Carrie L
Specialist Social Media Care
Marriott International
[email protected]
Marriott Bonvoy Lurker II is offline  
Old Dec 29, 2023, 10:32 am
  #8  
 
Join Date: Mar 2020
Programs: Marriott Platinum
Posts: 170
Originally Posted by puchong
Thanks for posting. I had written the hotel twice and got no response at all - decided to stay in town instead. IMO thiis is a generic problem with Marriuott (but not Hilton or IHG) in Indonesia, where staff English proficiency may be low
Just my experience, but I stayed at four different Marriott properties ranging from Fairfield to Ritz-Carlton on my recent trip to Indonesia and English proficiency at check-in at all of them was excellent.
Norexan is offline  
Old Dec 29, 2023, 4:32 pm
  #9  
soy
 
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,690
Originally Posted by ElevatorEnthusiast
There was a relatively positive review of the property a few months back in the Jakarta master thread, but yeesh, that shuttle schedule is incredibly inconvenient and practically useless.

I was planning on staying here before departing internationally in the afternoon, but I ended up just spending a second night at the Park Hyatt with a FNC for their amazing breakfast and getting a Grab to the airport - definitely the right choice!
How far (time) is Park Hyatt to Airport?
(in Jakarta next year and debating last night close to airport or at Park Hyatt)

PS- - love your hotel reviews
ElevatorEnthusiast likes this.
soy is offline  
Old Dec 29, 2023, 5:59 pm
  #10  
 
Join Date: Jan 2023
Location: CGK/SGN
Programs: Marriott Ti; IHG Pt, IC Amb; Accor Ag; Agoda VIP/Pt
Posts: 196
Originally Posted by Norexan
Just my experience, but I stayed at four different Marriott properties ranging from Fairfield to Ritz-Carlton on my recent trip to Indonesia and English proficiency at check-in at all of them was excellent.
+1
OT, and purely anecdotal, observation on English proficiency in the two countries where the majority of my stays are: spoken English is better in Indonesia while in Vietnam, the command of written English (in emails, but especially using the chat app) is most impressive. In any event, haven't had a single notable comprehension issue at a Marriott hotel in either country.

Last edited by 80proofGalleyCart; Dec 29, 2023 at 6:05 pm
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Old Dec 30, 2023, 7:46 am
  #11  
Original Poster
 
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,266
Originally Posted by soy
How far (time) is Park Hyatt to Airport?
(in Jakarta next year and debating last night close to airport or at Park Hyatt)
Wrong thread, but like anything else in Jakarta, depends on time of day and rainy ( flood) season or not.
Could be anywhere from almost an hour to over 2 hours, closer to 3 if roads flooded at rush hour.
IluvSQ is offline  
Old Dec 30, 2023, 7:50 am
  #12  
 
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,180
Originally Posted by soy
How far (time) is Park Hyatt to Airport?
(in Jakarta next year and debating last night close to airport or at Park Hyatt)

PS- - love your hotel reviews
Originally Posted by IluvSQ
Wrong thread, but like anything else in Jakarta, depends on time of day and rainy ( flood) season or not.
Could be anywhere from almost an hour to over 2 hours, closer to 3 if roads flooded at rush hour.
Thanks, and yeah, on a weekend mid-morning, it was about an hour or maybe a bit less. No rain, though.
soy likes this.
ElevatorEnthusiast is online now  
Old Jan 1, 2024, 8:15 pm
  #13  
 
Join Date: Jan 2023
Location: CGK/SGN
Programs: Marriott Ti; IHG Pt, IC Amb; Accor Ag; Agoda VIP/Pt
Posts: 196
This property's value as an EQN booster (for the moment) might just outweigh its actual strategic/practical value as an airport hotel.

Last edited by 80proofGalleyCart; Jan 1, 2024 at 11:46 pm
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Old Jan 4, 2024, 5:17 am
  #14  
 
Join Date: Feb 2023
Location: SYD
Programs: Marriott Plat
Posts: 49
I cannot book a room or see availability of this property for the second half of this year.

Is this a common thing? First time I've seen a Marriott property not load dates 1 year in advance.
GenZ is offline  
Old Jan 4, 2024, 6:13 am
  #15  
Original Poster
 
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,266
Originally Posted by GenZ
I cannot book a room or see availability of this property for the second half of this year.

Is this a common thing? First time I've seen a Marriott property not load dates 1 year in advance.
Yes, I see the same thing - only available until June 28, sold out the rest of the year.
I wonder if they are leaving Marriott at that time?
I'll be there in a couple of weeks, will find out.
GenZ likes this.
IluvSQ is offline  


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