The Westin Ottawa, ON [Master Thread]
#1
Original Poster
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,170
The Westin Ottawa, ON [Master Thread]
I know there’s an old thread comparing the Sheraton and Westin where there are old reviews of the Westin, but that makes it a bit hard to find specific takes on the Westin. I’ll go ahead and start this one for the Westin. Here are my takes and photos on a very nice stay last night:
I would definitely come back here. I won’t be trying the other Marriott properties in Ottawa this trip, but I would recommend the Westin.
Photos:
- Upgraded the day of arrival to a Junior Suite - in my opinion, this is a very large take on a Junior suite as there is a full door between the bedroom and living room and a very large bathroom
- While it wasn’t facing Parliament, the view towards ByWard and Lowertown was interesting and nice
- The bed was very nice - plush mattress, plush covers, plush feather pillows - I did laugh at the old brown hotel blanket in the covers - 2nd time I’ve seen one of these in recent years after the Westin Times Square
- Shower pressure was nice - a bit relaxing
- Delivered a very tasty box of different flavored chocolates as a welcome gift
- Front desk was very friendly and personable
- Offered 4 PM late checkout proactively
- Elite welcome gift breakfast is quite good - the full buffet with no upcharge (though, tip isn’t included) - enjoyed my omelet, eggs Benedict, bacon, pancakes, waffles, and hash browns - they give you a big pot of coffee, so no worries on refills
- Decor is obviously “traditional Westin” - but it feels better maintained than something like the Westin Calgary
- I have to laugh at the destination dispatch elevators - it’s like the guests here have never seen such a thing - just like escape4 commented in their review 4 years ago, no one seems to understand why there aren’t any buttons despite the instructions being listed on the elevator doors and on several signs - let it be known that I knew what to do immediately :-)
I would definitely come back here. I won’t be trying the other Marriott properties in Ottawa this trip, but I would recommend the Westin.
Photos:
#2
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,713
That is the very first Westin I ever stayed at, way back in 1994. I signed up for the Westin Preferred rewards program while there, which led to me making as many future stays at the (at that time) geographically-limited chain as I could. I made it to burgundy in their rewards program, which made me feel like a king (although no Westin hotel ever treated me that way). When Starwood bought both Westin and Sheraton and combined their awards programs, I was sure my burgundy status with Westin and gold (top tier at the time) Sheraton status would give me top-tier status in the combined program. No such luck, and I had my first of many disappointments with Starwood.
Aside from that, I had a wonderful time in Ottawa and have always wanted to go back. It hasn't happened yet, and when it does I probably won't stay at the Westin again because I now find the brand generally long on promises and short on delivery. But your trip report is so positive that I'll at least consider it--I'm glad to hear they treated you so well!
Aside from that, I had a wonderful time in Ottawa and have always wanted to go back. It hasn't happened yet, and when it does I probably won't stay at the Westin again because I now find the brand generally long on promises and short on delivery. But your trip report is so positive that I'll at least consider it--I'm glad to hear they treated you so well!
#3
Join Date: Nov 2001
Location: Toronto, ON
Programs: Marriott Lifetime Titanium, AA Plat MM
Posts: 3,582
That is the very first Westin I ever stayed at, way back in 1994. I signed up for the Westin Preferred rewards program while there, which led to me making as many future stays at the (at that time) geographically-limited chain as I could. I made it to burgundy in their rewards program, which made me feel like a king (although no Westin hotel ever treated me that way). When Starwood bought both Westin and Sheraton and combined their awards programs, I was sure my burgundy status with Westin and gold (top tier at the time) Sheraton status would give me top-tier status in the combined program. No such luck, and I had my first of many disappointments with Starwood.
Aside from that, I had a wonderful time in Ottawa and have always wanted to go back. It hasn't happened yet, and when it does I probably won't stay at the Westin again because I now find the brand generally long on promises and short on delivery. But your trip report is so positive that I'll at least consider it--I'm glad to hear they treated you so well!
Aside from that, I had a wonderful time in Ottawa and have always wanted to go back. It hasn't happened yet, and when it does I probably won't stay at the Westin again because I now find the brand generally long on promises and short on delivery. But your trip report is so positive that I'll at least consider it--I'm glad to hear they treated you so well!
#4
Original Poster
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,170
Some might argue the Andaz is nicer - it's definitely more modern, and neither offers any sort of evening service. The locations have a far different vibe, though.
#5
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,713
Meh, I'm almost allergic to Andaz as a brand (let alone Hyatt as a corporation). They remind me of Louis Vuitton--much more style, marketing, and inexplicable brand awareness than actual quality or value for the price. Louis Vuitton bags aren't crap, but they're nowhere near the quality of similarly-priced items from other brands that don't have the same cache. Andaz has that "too cool for school" vibe that just turns me off.