"Fill it Forward" - Buy a water bottle, no water in the room
#1
Original Poster
Join Date: Jul 2012
Location: Charlotte
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"Fill it Forward" - Buy a water bottle, no water in the room
Checked into St Louis Marriott Grand today and discovered this new idea in the room. Took a minute to see the fine print that they're charging $15 for the bottle. No sign of regular water bottles in the room or the lounge.
I travel with my own water bottle and appreciate efforts to be green, but this seems like a revenue generation opportunity. And seeing as this is a Marriott owned location, probably a matter of time until we see it elsewhere.
I travel with my own water bottle and appreciate efforts to be green, but this seems like a revenue generation opportunity. And seeing as this is a Marriott owned location, probably a matter of time until we see it elsewhere.
#2
FlyerTalk Evangelist
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Sorry, I'm not paying Mariott $15+ for a water bottle when on a trip and have to be figuring out how to take it home in my bag or throw it out. They should be providing bottled water in the lounge at a minimum. I would've asked for bottled water.
#3
Join Date: Jul 2008
Location: HKG
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I agree with you that a USD15 charge is excessive. To share a better way of doing things - there was a similar idea in Australia at the "Sheraton Grand Mirage Resort, Gold Coast". However in that case I felt it was done much more fairly and I was happy to pay the minor surcharge:
PS: I see from the "fill it forward website" that the pricing is perhaps not too dissimilar to their own website, so maybe it is legit, just their partner is a bit pricey: https://fillitforward.com/products/cupanion-bottle/
- The water bottle refill stations were all over the hotel (nearest, 2m from my room door), and offered both still and sparkling water - at cold or room temperature, i.e. more choice than purely bottled water
- The water bottles themselves were custom made and Marriott branded, i.e. something you couldn't get elsewhere
- The cost was pretty low, believe 5AUD / 4USD, i.e. it felt like it was being offered at near cost, not as a pure money-making scheme
- As this is a resort most stays would be multi-day, i.e. you could really make a difference rather than saving a single bottle of water
PS: I see from the "fill it forward website" that the pricing is perhaps not too dissimilar to their own website, so maybe it is legit, just their partner is a bit pricey: https://fillitforward.com/products/cupanion-bottle/
Last edited by littlevoices; Jul 16, 2023 at 8:05 pm
#4
Join Date: Dec 2006
Programs: Marriott Titanium & Lifetime Platinum, United Platinum, Delta Silver
Posts: 592
This is absurd and borderline offensive. Much like the "green" multi-use shampoo bottles (which are plastic and are thrown away when they are empty, so are not really environmentally friendly), this is not environmentally friendly either - it's clearly just a revenue generation scheme. Many people would just end up throwing the bottle away since most people do not leave room in their carry-on bags for a water bottle souvenir. Hopefully, they still have wrapped plastic cups available so you don't have to drink out of the reusable coffee mugs / water mugs that are cleaned with the same rags used to clean the bathrooms. Yuck.
#5
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#6
Join Date: Feb 2008
Location: In the air
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This kind of thing works well in some of the more eco-conscious countries in Europe, but it’s 1. a very different culture and 2. Hotels generally don’t try to charge 1,000% markup. I’d also be somewhat sceptical of any filtered water procured or produced by a Marriott hotel, starting from US tap water which is often not up to international drinking standards.
Trust Marriott to do the right thing the wrong way.
Trust Marriott to do the right thing the wrong way.
#7
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This kind of thing works well in some of the more eco-conscious countries in Europe, but it’s 1. a very different culture and 2. Hotels generally don’t try to charge 1,000% markup. I’d also be somewhat sceptical of any filtered water procured or produced by a Marriott hotel, starting from US tap water which is often not up to international drinking standards.
Trust Marriott to do the right thing the wrong way.
Trust Marriott to do the right thing the wrong way.
David
#8
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848
While it appears to be somewhat of a money making scheme just like most others.
Looking quickly at REI yesterday on a different subject - a branded Nalgene bottle is 15 bucks there and at Amazon. I would say this was "excessive" considering the costs now.
Looking quickly at REI yesterday on a different subject - a branded Nalgene bottle is 15 bucks there and at Amazon. I would say this was "excessive" considering the costs now.
#9
Join Date: Mar 2011
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Posts: 2,495
This kind of thing works well in some of the more eco-conscious countries in Europe, but it’s 1. a very different culture and 2. Hotels generally don’t try to charge 1,000% markup. I’d also be somewhat sceptical of any filtered water procured or produced by a Marriott hotel, starting from US tap water which is often not up to international drinking standards.
Trust Marriott to do the right thing the wrong way.
Trust Marriott to do the right thing the wrong way.
However, I do want to point out that most bottled water in the US is simply bottled tap water from some plant somewhere, sure it is "filtered" but so is the water in the hotel gym... assuming they have replaced the filter in the gym water dispenser... not sure how much different that is from the bottled water is... However if the gym water dispenser filter is of concern, you probably don't want to consume any food or drink on hotel property either as the filters need to be replaced on the water equipment in the bar/restaurant too.
#10
Join Date: Jan 2019
Posts: 205
This kind of thing works well in some of the more eco-conscious countries in Europe, but it’s 1. a very different culture and 2. Hotels generally don’t try to charge 1,000% markup. I’d also be somewhat sceptical of any filtered water procured or produced by a Marriott hotel, starting from US tap water which is often not up to international drinking standards.
Trust Marriott to do the right thing the wrong way.
Trust Marriott to do the right thing the wrong way.
I do have my own water bottle (since I'm from an eco-conscious country in Europe, though I only use it for gym), but couldn't imagine paying USD 15 for some ugly hotel branded bottle of dubious quality. Even less wanting to keep the bottle with me afterwards.
#11
Formerly doc4science
Join Date: Sep 2019
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It should be free with the requirement that you return it. A water bottle is not fundamentally different than a glass you'd get at any restaurant or hotel room for that matter--no reason why they can't be washed and reused. If it is taken after the stay I could see them applying a charge.
Making every guest get a brand new water bottle that did not bring their own seems exceedingly counter productive to their claimed environmental goals.
Making every guest get a brand new water bottle that did not bring their own seems exceedingly counter productive to their claimed environmental goals.
#12
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This kind of thing works well in some of the more eco-conscious countries in Europe, but it’s 1. a very different culture and 2. Hotels generally don’t try to charge 1,000% markup. I’d also be somewhat sceptical of any filtered water procured or produced by a Marriott hotel, starting from US tap water which is often not up to international drinking standards.
Trust Marriott to do the right thing the wrong way.
Trust Marriott to do the right thing the wrong way.
At Bestheda Marriott many years ago, they provided glass bottles to refill water, and you leave them at the hotel so they clean them and let other guests use them. I think this is the right way to do it - provide loan bottles so that they can stay in a property and this is how we can eliminate use of plastics.
From now on I need to keep a bottle for water if I step into any Marriott if they are doing this chainwide.
#14
Join Date: May 2023
Location: New York
Posts: 98
It should be free with the requirement that you return it. A water bottle is not fundamentally different than a glass you'd get at any restaurant or hotel room for that matter--no reason why they can't be washed and reused. If it is taken after the stay I could see them applying a charge.
Making every guest get a brand new water bottle that did not bring their own seems exceedingly counter productive to their claimed environmental goals.
Making every guest get a brand new water bottle that did not bring their own seems exceedingly counter productive to their claimed environmental goals.
#15
Join Date: Feb 2008
Location: In the air
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However, I do want to point out that most bottled water in the US is simply bottled tap water from some plant somewhere, sure it is "filtered" but so is the water in the hotel gym... assuming they have replaced the filter in the gym water dispenser... not sure how much different that is from the bottled water is... However if the gym water dispenser filter is of concern, you probably don't want to consume any food or drink on hotel property either as the filters need to be replaced on the water equipment in the bar/restaurant too.
First, as you indicate, I’d be concerned as to whether the filters would actually ever be cleaned. It’s not hard to find a U.S. Marriott where filters on air con are obviously way past their service date, for example. I’ll usually not eat on-site at a US hotel, but if I did I would assume the cleanliness standards in the kitchen would probably be far higher than elsewhere in the hotel
Secondly, one of the big issues in US drinking water seems to be lead and other contaminates from out of date and unsafe water pipes. I’m sure/ mainly hope this would be spotted by professional bottled water companies (who probably won’t be pulling from last mile local distribution anyways), but I wouldn’t have any confidence in a $50 filter at a Utah Residence Inn doing that.