No upgraded status during status challenges?
#1
Original Poster
Join Date: Jun 2007
Location: gggrrrovvveee (ORD)
Programs: UA Pt, Marriott Ti, Hertz PC
Posts: 6,091
No upgraded status during status challenges?
I'm lifetime Gold, have some trips coming up and figured I'd go for a Platinum status (16 nights by the end of June should be no problem). Talked with the person over the phone, confirmed enrollment, and hung up. Two days later, status still showing as Gold. Talked to someone today who said the first person was incorrect in suggesting that I would have Platinum for the duration of the challenge. He read the terms and conditions which apparently state that I will not get upgraded status until I meet the challenge requirements. Until I hit 16 nights, I'm still Gold.
This is different from every other status challenge I've ever done with Marriott, Hilton, Hyatt, American, and United. Is this a thing now, or was the second person incorrect? He seemed to be reading from a policy document, so I'm inclined to accept that, but wondering if others have different experiences.
This is different from every other status challenge I've ever done with Marriott, Hilton, Hyatt, American, and United. Is this a thing now, or was the second person incorrect? He seemed to be reading from a policy document, so I'm inclined to accept that, but wondering if others have different experiences.
#2
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,048
It's been quite awhile since the major hotel chains regularly let you enjoy the status during a challenge.
It was too easy to request a challenge ahead of a week's holiday - to enjoy the status without ever having any intention of completing the challenge...
It was too easy to request a challenge ahead of a week's holiday - to enjoy the status without ever having any intention of completing the challenge...
#3
Original Poster
Join Date: Jun 2007
Location: gggrrrovvveee (ORD)
Programs: UA Pt, Marriott Ti, Hertz PC
Posts: 6,091
Thanks, it has admittedly been quite a while since I've done a status challenge (probably at least 4+ years, now that I think about it).
#4
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,947
Yep, I can confirm this is how the challenge is currently working (I'm nearly complete on a Platinum challenge, and the lack of breakfast makes me sad and hungry until it's complete.)
I asked about a match to other hotel status in the interim, but that didn't seem like an option the agent was able to currently provide.
I asked about a match to other hotel status in the interim, but that didn't seem like an option the agent was able to currently provide.
#5
Join Date: Dec 2001
Location: Nomad
Programs: AA MM EP, QF Gold, UA Silver, Hyatt Globalist, Marriott LTT, HH Gold, National Exec, Hertz PC
Posts: 1,107
There are actually two different Platinum challenges now: the standard one that requires 16 nights in 90 days to get platinum status and doesn’t provide status during the trial and “Taste of Platinum” that gives platinum status during the trial and requires 15 nights in 90 days to keep the status. “Taste of Platinum” is only available to employees of select companies (e.g., consulting firms), and you have to email from your work address to sign up.
#6
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
#8
Join Date: Oct 2020
Location: ORD
Programs: Bonvoy Titanium
Posts: 211