21 days mandatory quarantine - hotel refuses AMEX. Advices?
#16
Original Poster
Join Date: Aug 2004
Posts: 1,006
Thanks everyone for the reply.
I won’t quote every message but will try to give more context
safe travels
I won’t quote every message but will try to give more context
- yes, it is a Design hotel, but in the past I’ve never had a problem using Amex there
- I dunno if the link that they will share for prepayment one week prior to arrival will be processed by them or through a third party
- they confirmed I’ll earn points during the stay
- for Visa, it doesn’t quite work like in the US. You can’t settle any amount before due date
- I’ve already asked the bank to raise the limit on my Visa, so I don’t forse too much trouble. It’s mostly a question of principle
- Stay is for early October so there’s plenty of time to sort things out
safe travels
#18
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that’s one of the options I’ll propose back.
but before I sent any reply out, I wanted to find out what’s behind this if anyone had a guess, apart the saving of AMEX commission one their side.
if they didn’t accept Amex at all, or had a disclaimer in Marriott that for quarantine package only Visa/MasterCard are allowed, it would have been fine.
But such request after the reservation is confirmed is puzzling me
but before I sent any reply out, I wanted to find out what’s behind this if anyone had a guess, apart the saving of AMEX commission one their side.
if they didn’t accept Amex at all, or had a disclaimer in Marriott that for quarantine package only Visa/MasterCard are allowed, it would have been fine.
But such request after the reservation is confirmed is puzzling me
#19
Join Date: Oct 2014
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[Edit] Never mind, Design hotels do not accept Marriott GCs
Although it's becoming rare, AMEX still gets pushback by some HK merchants as they charge a higher percentage transaction fee.
#20
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How about booking another quarantine hotel that accepts AMEX?
There are 3 other Marriott facilities on the list.
Keep in mind - because you are quarantined, you are practically imprisoned in the room for the entire duration. So the location of the hotel isn't really matter.
There are 3 other Marriott facilities on the list.
Keep in mind - because you are quarantined, you are practically imprisoned in the room for the entire duration. So the location of the hotel isn't really matter.
#21
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How about booking another quarantine hotel that accepts AMEX?
There are 3 other Marriott facilities on the list.
Keep in mind - because you are quarantined, you are practically imprisoned in the room for the entire duration. So the location of the hotel isn't really matter.
There are 3 other Marriott facilities on the list.
Keep in mind - because you are quarantined, you are practically imprisoned in the room for the entire duration. So the location of the hotel isn't really matter.
#22
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I would go insane with a 21 day in-room quarantine.
#23
Original Poster
Join Date: Aug 2004
Posts: 1,006
How about booking another quarantine hotel that accepts AMEX?
There are 3 other Marriott facilities on the list.
Keep in mind - because you are quarantined, you are practically imprisoned in the room for the entire duration. So the location of the hotel isn't really matter.
There are 3 other Marriott facilities on the list.
Keep in mind - because you are quarantined, you are practically imprisoned in the room for the entire duration. So the location of the hotel isn't really matter.
I wrote to few different hotels in order to get sample menus as, while I enjoy Asian food, I don’t see myself eating it for 60+ meals in a row
When I came down with a shortlist, I chose Mira Moon as I’ve stayed several times at Kowloon side Mira and always enjoyed it.
Being quite new and having a Nespresso coffee machine in the room played a role too
I ended up booking my stay through Marriott.com as there is clearly marked you can cancel reservation without penalty up to 7 days before arrival, while on Mira moon website there’s no such a policy and, for the exact same price, I’d rather prefer a cancellabile rate versus a prepaid one
#25
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If you're allowed to order in food or other deliveries during quarantine, you should have some funds available on your Visa card in case the restaurant, etc. doesn't accept AmEx. You also want funds available in case you want to buy anything on line such as a movie , an eBook, or a TV streaming service.
#26
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Keep in mind - because you are practically imprisoned, don't expect the food would be that tasty. AFAICT - hotel quality has no bearing with the food quality (as many outsource their food to outsider vendor). In fact, many prepared food in their baggage in advance of the quarantine.
Do they provide/refill the capsules as well?
#28
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This has nothing to do with Marriott and AMEX partnership but rather how the parent company would hotels process the payments. One has to set up processing with Visa and Master Card and separately with AmEx in order to do the charge. The quarantine operation in HK or the parent/owner company of that hotel could be different from Marriott and it looks like they are simply unable to charge AmEx. Just last year during Covid I had an older relative traveling and she would have to stay overnight in VKO. (Russia). I have booked her a DoubleTree just a walkway from the terminal through Hiltoin.com and then contacted hotel to guarantee an early check-in at 8 am (she would arrive at 7 am and then leave with 4 am flight next day with Turkish - the schedule was very "thin" at that time). The manager asked me to pay an additional day rate and sent me an invoice through a Russian bank. All that was very strange but after back and forth I ended up paying that invoice with my Visa Infinite as the bank would not take AmEx Aspire. Everything was fine at the end and my relative was taking a good care of and she got correct Hilton points in her Hilton Gold account for the stay. The point I am trying to make is that payments for any special arrangements with hotels could go directly to the management company which might have a different payment processing than the hotel. There is nothing much to discuss here. Just get a dozen of credit cards with sufficient spending limit and do not worry about such things.
#29
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Join Date: Aug 2004
Posts: 1,006
My wife is from HK (born and raised there) and is currently almost 5 months pregnant.
for different reasons she would like to do the delivery in HK:
- her mum couldn’t come over to Italy as she has to take care of the grandma
- having a 10.000km safety distance from mother in law is what we consider safe
- for whatever reason, deliver in your mother language makes things easier
that all said, seems that a spouse of HK citizen is allowed entrance.
while waiting for HK Government to confirm it, we started to book refundable fare for both transportation and accommodation.
Do they provide/refill the capsules as well?
Quarantine on the moon
- Complimentary use of Nespresso coffee machine with complimentary Nespresso capsules and gourmet teacake.
#30
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No need to wait. You are exempted. Go ahead and book. The Immigration Department is unlikely to comment on individual cases. Make sure your marriage certificate (Certificato di Matrimonio) is either in English or has a English translation.