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Originally Posted by windowtothewall
(Post 33403823)
Did you book through Marriott? The error message says you need to cancel “through the original channel” that you booked, so for whatever reason it thinks you didn’t book through Marriott? FWIW, my app updated 3 days ago still let’s me cancel reservations.
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I am still able to complete all the functions you were describing in the app.
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App looks like it's working for me, too, on the most recent version.
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Originally Posted by MD/DC Flyer
(Post 33403712)
That did not work.
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Originally Posted by CraigerC
(Post 33403962)
I'm experiencing the same issues as the OP. I only ever book direct with Marriott or through the Ambassador line and some of my future stays have the rates and ability to cancel, while others do not. Time for a new version of the app to address these issues.
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Originally Posted by SPN Lifer
(Post 33403375)
Huawei (which I have) uses Android, with apps available through the Google Play store. Marriott designs its apps for the operating system, not the phone manufacturer.
Beaucoup Bonv'°y! :cool: |
I was able to use my Philippine-bought (early 2018) Huawei nova 2i, Model RNE L22, to download an app from the Google Play Store as recently as last month.
That is where I downloaded my MileagePlus X, UA, AA, DL, WN, PR, Marriott & Hilton apps. Yes, I do have a Huawei AppGallery icon at the top right corner of my phone, but I have never used it. |
Nope, none.
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Originally Posted by WasKnown
(Post 33404329)
Just wondering, were any of the stays booked through a Marriott Stars/Virtuoso agent? I just noticed that my agents stays cannot be modified whereas my app stays can. This is annoying because I can still modify them on the website.
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Originally Posted by CraigerC
(Post 33406948)
Nope, none.
Reservations booked through Stars/Virtuoso/Cash back portal are not able to be modified in my app All other reservations can be. Not sure if it's just my app? |
Originally Posted by WasKnown
(Post 33406974)
I just tested it.
Reservations booked through Stars/Virtuoso/Cash back portal are not able to be modified in my app All other reservations can be. Not sure if it's just my app? |
Originally Posted by MD/DC Flyer
(Post 33407061)
All my reservations are usually through a cash-back portal (but directly with Marriott) - I can see none of my reservations on the app.
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I have the same error. Booking made on Marriott.com; not using any cash back site. When opening check in for the stay it says that it’s not booked directly with Marriott… super weird.
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I book all .my stays on the app, since the website is very unfriendly in displaying multiple rates, and all my stays display properly and I can cancel or modify. I never modify a reservation. If I need to change the reservation, I will book a new reservation and cancel old reservation
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Originally Posted by SPN Lifer
(Post 33406261)
I was able to use my Philippine-bought (early 2018) Huawei nova 2i, Model RNE L22, to download an app from the Google Play Store as recently as last month.
That is where I downloaded my MileagePlus X, UA, AA, DL, WN, PR, Marriott & Hilton apps. Yes, I do have a Huawei AppGallery icon at the top right corner of my phone, but I have never used it. |
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