Marriott Bonvoy Moments Is Back
Dec 1, 2021, 6:26 am
#16
Join Date: May 2000
Location: HH Gold, Marriott Gold, PC Plat, Emirates Silver
Posts: 2,682
Hi doenutt,
Within ten business days after the event redemption closes, Members will receive an itinerary via email (from [email protected]) with all the details of the experience, a day-of-experience contact, and/or any additional helpful notes about the experience.
If you need further assistance, you may email [email protected].
Best Regards,
Christina Z
Specialist, Social Media
Marriott International
Within ten business days after the event redemption closes, Members will receive an itinerary via email (from [email protected]) with all the details of the experience, a day-of-experience contact, and/or any additional helpful notes about the experience.
If you need further assistance, you may email [email protected].
Best Regards,
Christina Z
Specialist, Social Media
Marriott International
Thanks
Dec 1, 2021, 7:04 pm
#17
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,121
We would like to help forward your inquiry to the moments team. Please let us know your question via private mail here or by email below.
Best Regards,
Christina Z
Specialist, Social Media
Marriott International
[email protected]
Jan 19, 2022, 7:17 pm
#19
Join Date: Jul 2001
Posts: 45
Never mind. They are on the Lexus Level at Madison Square Garden which is above the 100 level. The old one was the event level which was a great view and nice catering. Trying to figure out if the view is decent.
Last edited by BigD420; Jan 19, 2022 at 7:41 pm
Jan 20, 2022, 8:34 am
#20
Join Date: Apr 2001
Location: Boston, MA
Programs: Hilton Gold, SPG Gold, CC Gold, UA Silver
Posts: 435
I just purchased for one of the concerts in Feb. The suite is LS 26 which for concerts isn't the greatest. Other end of the arena. This would be good for hockey game to be lower level and slightly next to net on goal line but for concerts, you would basically be watching the large TV screen. Hoping the food is good since it's private suite and not large buffet like the event suites had. Plus, the event only mentions Pepsi products so I presume no alcohol. Will let everyone know how it goes after the event.
Feb 7, 2022, 10:58 am
#21
Join Date: Dec 2015
Location: Hertfordshire, UK
Programs: BA Blue, Qatar Gold, Hilton Diamond, IHG Spire Ambassador, Marriott Gold
Posts: 494
Just messaged the Lurker fingers crossed I get a reply.
I tried the email to also get an automated response saying the account is unmonitored.
Attending an event next week at MSG and havent received the tickets via ticketmaster
I tried the email to also get an automated response saying the account is unmonitored.
Attending an event next week at MSG and havent received the tickets via ticketmaster
Feb 14, 2022, 9:09 am
#22
Join Date: Apr 2001
Location: Boston, MA
Programs: Hilton Gold, SPG Gold, CC Gold, UA Silver
Posts: 435
Wondering if you received your tickets and when. I have an event next week at MSG. Still no tickets, I have details they would be sent but have not received tickets yet. Thanks!
Feb 14, 2022, 3:57 pm
#23
Join Date: Dec 2015
Location: Hertfordshire, UK
Programs: BA Blue, Qatar Gold, Hilton Diamond, IHG Spire Ambassador, Marriott Gold
Posts: 494
No tickets, no update from the lurker.
The original suggest email receives an automated reply stating the mailbox is not monitored.
The champion email address did reply but are awaiting further information and just said check your junk.
The contact for the moment is out of the office.
Honestly no idea what to do. Extremely stressful and frustrating. We came to NYC for this event and Marriott have been nothing but useless.
I really do not know what to do.
Feb 15, 2022, 4:33 am
#24
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,285
MSG = Madison Square Garden
How frustrating!
How frustrating!
Feb 15, 2022, 11:18 am
#26
Join Date: Apr 2001
Location: Boston, MA
Programs: Hilton Gold, SPG Gold, CC Gold, UA Silver
Posts: 435
We are meant to be at MSG on Wednesday…
No tickets, no update from the lurker.
The original suggest email receives an automated reply stating the mailbox is not monitored.
The ‘champion’ email address did reply but are awaiting further information and just said ‘check your junk’.
The ‘contact’ for the moment is out of the office.
Honestly no idea what to do. Extremely stressful and frustrating. We came to NYC for this event and Marriott have been nothing but useless.
I really do not know what to do.
No tickets, no update from the lurker.
The original suggest email receives an automated reply stating the mailbox is not monitored.
The ‘champion’ email address did reply but are awaiting further information and just said ‘check your junk’.
The ‘contact’ for the moment is out of the office.
Honestly no idea what to do. Extremely stressful and frustrating. We came to NYC for this event and Marriott have been nothing but useless.
I really do not know what to do.
Last edited by cdoobiest; Feb 18, 2022 at 10:42 am
Feb 15, 2022, 2:28 pm
#27
Join Date: Dec 2015
Location: Hertfordshire, UK
Programs: BA Blue, Qatar Gold, Hilton Diamond, IHG Spire Ambassador, Marriott Gold
Posts: 494
Absolutely nothing, this is getting beyond a joke now!
I had an update from the Champions email address stating theyve asked the contact to reach out to us. This is the same day of event contact (Hunter) that I reached out to and havent had a reply.
So with just over 24 hours to do, we have absolutely nothing. Honestly this is a rather frustrating situation to be in and it seems Marriott (strangely) can do nothing to (or are refusing) to help.
I was looking forward to this event but instead Im as anxious as ever.
I had an update from the Champions email address stating theyve asked the contact to reach out to us. This is the same day of event contact (Hunter) that I reached out to and havent had a reply.
So with just over 24 hours to do, we have absolutely nothing. Honestly this is a rather frustrating situation to be in and it seems Marriott (strangely) can do nothing to (or are refusing) to help.
I was looking forward to this event but instead Im as anxious as ever.
Feb 27, 2022, 11:59 am
#28
Join Date: May 2000
Location: HH Gold, Marriott Gold, PC Plat, Emirates Silver
Posts: 2,682
Absolutely nothing, this is getting beyond a joke now!
I had an update from the ‘Champions’ email address stating they’ve asked the contact to reach out to us. This is the same day of event contact (Hunter) that I reached out to and haven’t had a reply.
So with just over 24 hours to do, we have absolutely nothing. Honestly this is a rather frustrating situation to be in and it seems Marriott (strangely) can do nothing to (or are refusing) to help.
I was looking forward to this event but instead I’m as anxious as ever.
I had an update from the ‘Champions’ email address stating they’ve asked the contact to reach out to us. This is the same day of event contact (Hunter) that I reached out to and haven’t had a reply.
So with just over 24 hours to do, we have absolutely nothing. Honestly this is a rather frustrating situation to be in and it seems Marriott (strangely) can do nothing to (or are refusing) to help.
I was looking forward to this event but instead I’m as anxious as ever.
Any update? Perhaps you missed the email
I received an email from Madison Square Garden 4 days prior with my tickets so was in the 3-6 day window they had said when I got the moment. I then had to accept them in the tickertmaster or MSG app since they are digital tickets.
Last edited by mileshound; Mar 9, 2022 at 6:33 am
Mar 21, 2022, 1:01 pm
#29
Join Date: Mar 2022
Posts: 3
Bidding on Multiple Packages
Hello FT Team,
What happens if I bid on multiple packages and am successful in more than one? Trying to maximize my chance of a successful bid on an upcoming event, and there are a myriad of packages available. Assuming I can't just win "one" if both bids are accepted? Will it even let me bid on more than one within the same event?
Cheers!
Suiteee
What happens if I bid on multiple packages and am successful in more than one? Trying to maximize my chance of a successful bid on an upcoming event, and there are a myriad of packages available. Assuming I can't just win "one" if both bids are accepted? Will it even let me bid on more than one within the same event?
Cheers!
Suiteee
Jun 27, 2022, 1:56 pm
#30
Join Date: Sep 2013
Location: San Francisco, CA & Bangkok (Home)/Lawrenceville & Switzerland (Boarding School)/Baltimore, MD (College)
Programs: DL DM, AL MVPG 75K, SQ Gold, BA Silver, HH Diamond, Hyatt Globalist, Marriot Plat, Hertz Pres Circle
Posts: 599
Trying to redeem a package and when I go to log in to my Bonvoy account is errors out and says lacks authentication.
any idea on work arounds to that?
any idea on work arounds to that?