Vacation Club question
Jan 25, 2021, 7:25 am
#1
Original Poster
Join Date: May 2011
Programs: MP - 1K, Hyatt - Platt, SPG - Gold
Posts: 336
Vacation Club question
I stayed at the MVC in St Thomas a while ago. I spent ~$4500 on the room, and another $1800 in incidentals. I am platinum on Bonvoy... i only got 1,675 points (450 base, 250 elite and 1000 extra). Any idea why that might be the case?
Jan 25, 2021, 8:35 am
#6
Original Poster
Join Date: May 2011
Programs: MP - 1K, Hyatt - Platt, SPG - Gold
Posts: 336
Jan 25, 2021, 9:32 am
#7
Join Date: Mar 2018
Location: EDI/GLA
Programs: DL 2 MM Unobtainum | UA 1.1MM Gold | MR Bonvoy Titanium
Posts: 2,272
If you booked at a Marriott Vacation Club Resort through Marriott's Website and you didn't use a "Timeshare" Owner's Week then you'd be eligible for 10 Points per Dollar and the 5 Point Bonus Per Dollar as a Platinum.
Why don't you call the MVC Resort in question and inquire about the final folio and missing points.
Jan 25, 2021, 4:19 pm
#8
Join Date: Aug 2007
Programs: DL DM
Posts: 1,079
You should also be able to see the pending charge on your credit card. I would think it would just be a few days since you departed from the hotel before you see the actual charge coming through as well.
Jan 26, 2021, 7:49 am
#9
Original Poster
Join Date: May 2011
Programs: MP - 1K, Hyatt - Platt, SPG - Gold
Posts: 336
So the charge came through, but the points havent updated. I called them and I am not allowed to dispute it until 10 days afterwards... so im in a holding pattern.
Jan 26, 2021, 11:02 am
#10
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
International stays can take longer. You should get the regular points you would with any hotel stay. 10X per dollar plus bonus.